App comparison
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Atom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence (AI)-based conversational platform
Last updated: October 2025
Atom Alternatives & Competitors (2026)
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.1
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
Value for money
Starting price
0.2
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Perfect Doc Studio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Communication Made Simple with AI
0.7
Value for money
No pricing info
Starting price
0.7
Functionality
Third-Party Integrations
5/5
Template Management
5/5
Multi-Language
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A Conversational AI Platform that Reduces Support Requests
0.6
Value for money
Starting price
0.3
Functionality
Support Ticket Management
5/5
Virtual Personal Assistant (VPA)
5/5
Third-Party Integrations
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI tool with natural language processing
0.1
Value for money
Starting price
0.1
Functionality
Third-Party Integrations
5/5
Activity Dashboard
5/5
Surveys & Feedback
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.3
Value for money
Starting price
0.1
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.1
Value for money
Starting price
0.1
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
0.3
Value for money
Starting price
0.2
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.2
Value for money
Starting price
0.3
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for SMEs and education institutes
0.1
Value for money
Starting price
0.1
Functionality
Remote Access/Control
5/5
Document Storage
5/5
Private Chat
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Engagement Tracking
5/5
Sales Onboarding & Training
5/5
Sales Reports
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.2
Value for money
No pricing info
Starting price
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.3
Value for money
Starting price
0.7
Functionality
Screen Sharing
N/A
Help Desk Management
N/A
Service Level Agreement (SLA) Management
N/A
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Guided Forms, Doc-Gen, Workflow, Integrations | Next-Gen CCM
0.3
Value for money
Starting price
0.4
Functionality
Document Classification
N/A
Business Process Automation
N/A
Purchasing & Receiving
N/A
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data finds purpose with Squirro
0.2
Value for money
No pricing info
Starting price
0.2
Functionality
Knowledge Base Management
5/5
Full Text Search
5/5
Document Management
5/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI solution for recruitment & employee engagement
0.2
Value for money
Starting price
0.3
Functionality
Interview Management
N/A
Calendar Management
N/A
Employee Profiles
N/A
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
4.3
Value for money
Starting price
0.3
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform with virtual assistants
Value for money
Starting price
0.6
Functionality
Performance Metrics
N/A
Text Analysis
N/A
Negative Feedback Management
N/A
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
0.1
Value for money
Starting price
0.1
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Third-Party Integrations
5/5
Personalization
5/5
Autoresponders
5/5