Chatfuel Alternatives, Competitors & Similar Software

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Chatfuel

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Alternatives to Chatfuel

Explore a recommended list of Chatfuel alternatives for your business in 2020. Compare alternatives to Chatfuel side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.

Bitrix24 415
100% free CRM, collaboration and communication tool suite
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What users mention about Bitrix24See all reviews
I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.

EngageBay 52
Integrated sales & marketing software for growing teams
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What users mention about EngageBaySee all reviews
Automation is simple but powerful and there are great things coming that will make this one of the best tools out there.
EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before.
If you are looking for an alternative to Hubspot that offers more capabilities you will want to check this out. Great features, easy to use, great value for money.

Madgicx 2
The 1st AI-backed All-in-one Marketing Platform
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Front 147
Email management software and shared inbox for teams
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What users mention about FrontSee all reviews
Easy to use, scalable to any size company and has a fantastic phone app. Customer support is good and it was easy to install and set up the software.
This is just a feature request rather than a complaint, but I can have all the conversations in an email opened by default instead of the collapsed view.
Previously, we attempted to use Gmail to accomplish this, but Front does a great job of managing the workflow of sharing one email and collaborating effectively.

BOTNATION AI
Artificial intelligence (AI)-based chatbot creation platform
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Kontentino 71
Social media management tool for agencies & clients
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What users mention about KontentinoSee all reviews
Love all of the features and options. The visual calendar layout, and wonderfully simple client proofing process.
Sometimes you can get confused with the workflow especially in case of post rejection workflows.
The scheduling tool is really powerful and wonderful for collaboration.

Agile CRM 387
Sales and marketing CRM for growing businesses
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What users mention about Agile CRMSee all reviews
It has a good & clear interface and user friendly. It has a very widespread marketing automation solution that allows you to mind map your workflow.
I really like how this tool has a good very plan for small businesses like mines. You get basic crm features like sales management and some email marketing automation.
Some services hard to navigate, trying to work out the Auto part was a bit tricky. Also the additional cost to loose agile from my emails was a bit annoying.

Insent 10
Conversational AI platform for lead acquisition
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Kartra 106
Business management solution for small to large businesses
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What users mention about KartraSee all reviews
It has drag and drop simplicity and deep funnel complexity. The best thing is the features keep getting better and the community is super supportive.
Even with my grumblings above, I am very satisfied with Kartra, especially considering its competition. I truly believe it's the best value with regard to functionality and ease of use, hands down.
We needed a good platform to support our e-mail marketing efforts and wanted it simple. Kartra is not only simple but very powerful, and it fit our requirements like a glove.

REACH 440
Digital Signage Software
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What users mention about REACHSee all reviews
Price is very affordable for what we get and user interface is very simple. Their team is great and always willing to help.
I think this program is great for beginners and advanced admin- easy to get up and running and then as one gets more comfortable they can use more of the features.
I am not sure if this problem is on our end (internet connection- I have contacted our IT staff and they cannot detect a problem), but under Dashboard - the Network health is offline.

Bold360 25
AI-powered customer engagement platform
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Salesforce Marketing Cloud 255
Stand out in Your Customer's Inbox
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What users mention about Salesforce Marketing CloudSee all reviews
I like how its functionality especially when generating business reviews and reports. It helps in analyzing which areas are successful and which aren't.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
The experience has been outstanding. We are able to promote our campaigns reaching the customers at a faster pace and exposing them to various channels easily.

HubSpot Marketing 4177
All in one inbound marketing platform
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What users mention about HubSpot MarketingSee all reviews
They have a very easy platform to navigate and great resources to help you create great emails. The email analytics are very simple and straightforward and provide great detailed information.
It's a great tool for email automation, building out landing pages, scheduling and monitoring social media posts, and maintaining a blog. On top of that they provide great customer service 24/7.
I couldn't believe i was already done when my forms uploaded to my site. I love the tutorials...they not only help me with the software but give me great marketing ideas as well.

todo.vu 35
Productivity suite for freelancers & SMBs
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What users mention about todo.vuSee all reviews
Vu is great when managing very small amount of project and tasks. The pricing is good, and have a free option to try out before use.
It's clean, intuitive, and easy to use. The built in timer is far and away the best one we've used as a company.
The UI and ease of use for this software is amazing.

monday.com 2057
Project Management Made Easy
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What users mention about monday.comSee all reviews
The managers are able to have a high-level view of how progress is going, while the team can see the daily details of each and every task. The layout is fun, colorful, and most importantly clean.
The feature that I liked the most and is the most impactful is the ability to integrate with other software applications to bring in data to Monday.com. It creates a seamless integration.
Monday.com is a great tool in my experience for smaller teams who need a robust solution to help with project alignment and goal setting.

FunctionFox 133
Timesheets & Project Management Software
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What users mention about FunctionFoxSee all reviews
This product allows you to modify anything to make it more like your own personal workflow, my sales rep was awesome. She was so through and patient with me, when teaching me the system.
We really had bad experiences with project management software that tried to do everything and connect to everything. All that does is make adopting it difficult because their are too many features.
Function Fox is a great program for helping you track hours and tasks. Also, the customer service team is very responsive and very helping in answering any questions I have had over the years.

Trello 16425
Visual collaboration tool for shared project perspectives
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What users mention about TrelloSee all reviews
Total frustration and annoyance. The boards didn’t make sense, it was hard to work with a group and it took a total project golden retriever (me) and turned me into an inspiration-drained napper.
It was a godsend to be able to see tasks that were in progress, had stalled or were waiting on my input etc. It's fantastic for collating information and for keeping dibs on my team and my own duties.
Wonderful free tool for small teams with multi-functional roles. Helpful for me in a lot of the jobs I’ve been to, simply because it’s very straightforward.

Wrike 1573
Manage your projects from start to finish with Wrike
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What users mention about WrikeSee all reviews
The Gantt chart is amazing and very handy as a project management tool and good for scheduling. It has a Customized automated workflows, and also can be integrated with so many popular Apps.
Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called.
We want to stress that we love and recommend Wrike mostly for its ability to combine what we see as available features from other applications under one umbrella.

HarmonyPSA 18
The next generation of professional services automation.
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What users mention about HarmonyPSASee all reviews
The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.
Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.
I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.

Justuno 140
Visitor conversion rate optimization suite for marketers.
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What users mention about JustunoSee all reviews
Love this, we were using Justuno to help drive user engagement on our website and email software. Easy to use and great customer experience.
We have used justuno for 4 years now with several businesses and have loved every minute with them. Their customer service is out of the world awesome and there product has made us a TON of money.
Just Uno, although simple to use, is actually a super complicated platform that makes it super easy to target people on you site for any number of reasons, it's great.

Exceed.ai 13
Virtual assistant for sales & marketing teams
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Conversica 12
Artificial intelligence-driven sales assistant
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ActiveDEMAND 67
An integrated marketing solution for marketers & agencies
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What users mention about ActiveDEMANDSee all reviews
We have been successful with both of those, and I have been particularly impressed with the quality and flexibility of ActiveDEMAND's support team.
We experience one or two issues for every campaign build, but luckily support is there to help or tell us it is not possible. Right now, I am satisfied with the product at the current price point.
I work in venture capital and use ActiveDemand for fund-raising purposes. I found it easy to use, customer service is excellent, and has all of the features that are important to me.

Pipedrive 2201
CRM built by salespeople, for salespeople
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What users mention about PipedriveSee all reviews
It also serves me as a too, for monitoring outstanding performers in my sales team because I am able to track individual progress across all stages of the sales process.
In all honesty, I didn't come across any benefits with this app and program. I feel that the product can be a benefit, but never had the opportunity to see it come to work for the better.
We have recently started using pipedrive for marketing & sales outreach and I am really impressed with this tool. The UI of this tool is great and I can easily get the functions of this tool.

Act-On 245
Cloud marketing automation platform
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What users mention about Act-OnSee all reviews
Their sales department is good at selling this product, the reality is that it's not very good.
Act-On is a very good marketing automation software. It helps my organization in selling our products and services through digital platforms like email, facebook, other social media platforms.
It's user friendly, has a nice design, and serves the basic purpose of helping you stay in touch with your customers and build a marketing plan for your brand.

Keap 1060
An all-in-one CRM, sales and marketing automation software
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What users mention about KeapSee all reviews
I love the support team, they are so helpful, they won't stop until you're completely satisfy. They know their business and they not just helpful but super nice.
The access to files and photos and emails is so limited and difficult and time wasting that I scream at it every time I use it. I hate this product and have for a while.
We like it to be easy to manage the life cycles of our clients, and improve our relationships with them thanks to its integrated CRM tool. Your E-commerce management system is the best.

ChatBot 25
Easy to use chatbot platform for business
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What users mention about ChatBotSee all reviews
It's a great platform created by LiveChat, so it's for sure very reliable and functional. I like it for its social media integration, we placed the bot to our Facebook page which works great.
Botengine has been a lifesaver for the helpdesk department , as we work less and just focus on the most important of support needs.
The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion.

TruChat 2
Natural language processing powered chatbot + live chat
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LivePerson 38
Live Chat, Messaging and Chatbots Solution Provider
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What users mention about LivePersonSee all reviews
Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation.
I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.
It is a great tool with prospects inquiring. Easy to engage and talk to customers about your product.

Orion Voice Platform 14
AI-enabled collaboration & communication management solution
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Capacity 11
Artificial Intelligence-based knowledge management solution
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Avochato 125
SMS messaging for sales, support & operations teams
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What users mention about AvochatoSee all reviews
I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.
Avochato has been a great company to work with. Their team is lead by outstanding individuals who knows what it takes to run a successful start up business.
It's been awesome, the customer support is A1 quality, they are responsive and solve your issues super fast. The pricing for the service is great.

User.com 20
The engine of growth. An all in one solution for user data.
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What users mention about User.comSee all reviews
Actually, the idea is cool, guys, your customer service is awesome, after few days i've already understood how to use the main functions, love testing your actions everyday.
We currently use it within our cloud-based SAAS product and it is just amazing. Triggering context relevant help and prompts to make sure our users get the assistance they need, when they need it.
This does the trick... provide me with the features i want to have. Getting started with the free account is great to learn to tool.

Rindle 16
Task & project automation for growing teams
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What users mention about RindleSee all reviews
The visibility Rindle gives every member of our team on all of our projects is amazing. It was very easy to learn and the staff is AMAZING and so helpful.
Rindle meets all of these requirements and more, and provides a great platform in which our company can operate and communicate with each other throughout project timelines with ease.
The automation functionality really does save time and possibly eliminates some workflow steps. It's really customizable and can already do an impressive amount things with more being added often.

ActiveCollab 353
Make Real Work Happen!
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What users mention about ActiveCollabSee all reviews
I really like the ability to track time, tasks and progress all in one tool. And the speed in which I can spin up a new project is pretty great.
It is a valuable software, which really helps its users on a daily basis and is very flexible in its operation. We greatly appreciate his progress and are reassured about his future.
Second, ActiveCollab had awesome customer service when I had any issues or questions. This was a big plus because I then knew I was in good hands.

Function Point 187
Project Management for Creative Agencies & In-house Teams
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What users mention about Function PointSee all reviews
We tested other project management software and finally decided for Function Point because it is easy to use, it has many advanced features that are easy to learn and the customer service is superb.
From the ability to save templates of our most current jobs, to being able to pull reports to see which jobs are most profitable have been valuable to our business.
Very difficult to use for projects that have open-ended costs and fixed costs combined--designed for one or the other, not both. Quickbooks integration has been very time-consuming and frustrating.

Teamogy 10
Easy to use cloud system for professional services companies
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Perpetua 2
AI-powered optimization software for Amazon ads
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Adzooma 14
Google and Facebook Ads Automation and Optimisation Tool
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Mavenlink 350
Project Management, Resource Planning, & PSA software
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What users mention about MavenlinkSee all reviews
My overall impression is that it was a very good tool. My company only used it for timekeeping pretty much at the time, and was just beginning to understand the usefulness of this software.
Our team is so happy to have made the switch to Mavenlink. The sales and support team have been outstanding.
Our client success manager Jacquie Smith always makes sure the Weejee team have a great experience. The customer service is great and very responsive.

AccountAbility 23
Project-based ERP for advertising & marketing agencies
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What users mention about AccountAbilitySee all reviews
Having reviewed the market in detail for a suitable ERP I’m thrilled that we choose AccountAbility to take our business to the next level. Of most concern to me was the setup and on-boarding phase.
It never felt like a client/vendor relationship but instead, they functioned as a part of our in-house team. AccountAbility is a great solution and staffed by the best people to work with.
Easy, intuitive for all the team, strong accounting heritage delivers a wonderful array of reporting options and being in the cloud provides great remote access.

Avaza 328
All-in-one, client-focused project management for teams.
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What users mention about AvazaSee all reviews
The easy to use interface, which translates to mobile super easily. Really happy with a couple of features I cannot find elsewhere, which helps our companies efficiency and flow.
With Avaza I have better control over the timeline and status of my projects. I love the invoicing and ability to send out the invoices and communications directly from the app.
Avaza allows me to keep all my clients and their individual projects in one place without sorting through a maze of emails (or worse - missing an email).

Enplug DisplayOS 148
Keep Your Screens Fresh With Automated Content
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What users mention about Enplug DisplayOSSee all reviews
We love the ability to communicate across all of our offices through Enplug. It's been very user-friendly affordable and reliable.
We have had the problem that the connection will just randomly drop and we will not be aware until a while later.
Initial hardware was spotty connecting, but new hardware has resolved all issues and connectivity has been excellent. Both tech support and Business Development helped resolve our issues.

Hatchbuck 150
CRM & Marketing for small businesses and marketing agencies.
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What users mention about HatchbuckSee all reviews
Overall, a cool solution that is well worth its investment at a fraction of the price of competitors, and a friendly team to help navigate the first steps.
Lindsey has been so great and patient while we are setting up our systems and processes. Her training is easy to follow and Hatchbuck has been very user friendly and easy to train our staff.
Excellent customer service and training - easy to use - great help features and video.

ProWorkflow 202
Project Management & Time Tracking For Teams Of Any Size.
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What users mention about ProWorkflowSee all reviews
A solid software for small ad or creative agencies that need to track projects. Easy to learn and has some good capabilities for tracking time against budget.
Task Templates are a lifesaver. It is simple enough not to take up all your time but powerful enough to ensure all your information is stored and easily accessable.
Offers a lot of useful and powerful functionality for managing projects including file sharing, notifications and time sheets. Love the built in messaging tool, really useful.

Octoboard for Agencies 1
Client reporting solution for marketing agencies
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Easy Projects 194
Project management and collaboration tools
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What users mention about Easy ProjectsSee all reviews
It greatly improves our ability to see the health of every project on the floor from any office. EP's commitment to helping and listening to their customers has also been a great asset.
We were satisfied and up untill now are happy to have such an easy in-use and simple tool. Special thanks to a Support Team that is promptly reacting to any of our requests.
Easy Projects is so incredibly easy to use and the company really loves feedback on how to improve. That is something I can appreciate as my company strives for continuous improvement.

Accelo 133
Automation software for all Professional Service Businesses
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What users mention about AcceloSee all reviews
The Idea of Task Board is really nice and this is a very good tool for monitoring tasks and keep them in mind. Mentioning about their blog is good for creating loyalty.
We have a lot of different tools and this interrogates with most of them. For those that doesn't the API has been a fantastic solution to get our processes working.
Love the product as it allows to manage customers, projects, contracts, finances and time management in the same application. Great list of features in each of this areas to manage them.

Workamajig 277
Project & workflow management for the creative industry
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What users mention about WorkamajigSee all reviews
Workamajig is overall a good, solid program to use for our marketing department needs. It's easy to create and resolve tasks, organize your schedule, and get overviews of projects and campaigns.
The newer features that allow me to drill down into more information, or click on a link to take me to a new screen is turning out to be super helpful to solve issues.
The project management piece is excellent if utilized to its full potential. The ability to customize your color scheme is also pretty nice.

Bannersnack 266
Creative management platform, HMTL5 banner maker
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What users mention about BannersnackSee all reviews
The ease of use is what I like most about the software. I love the wide range of templates that are available.
It's been great using Bannersnack. M just glad that I don't have to start from scratch to design something like I did on photoshop or illustrator.
With a single click, Bannersnack transforms your content into code that can be embed or uploaded on your website with ease. It is a great tool to use when you want to stay on task and be effective.

Asana 8650
Project and work management for teams of all sizes.
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What users mention about AsanaSee all reviews
Using the free version currently and the free version is good enough for my management. I like the user interface, its very colourful and very easy to understand and navigate even for non-IT user.
I did not use Asana to it's potential due to lack of branding and it not being top of mind as compared to some of its competitors. The tool is dull and makes a project look boring.
It is a super customizable platform to assign tasks and track them so that all team members have a good workload. The online support is also very helpful.

Smartsheet 1446
An online work execution platform for any size organization.
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What users mention about SmartsheetSee all reviews
We are able to increase our work agility during our software implementation projects while using this excellent software. Great integrations with other systems.
I love how easy it is to use, how visually attractive it is to the eye. Our Plant Manager wants to make things easier for everyone to see how well we are doing overall, this would help.
I have used Smartsheet for 8 years and have been pleased with the way it has improved and developed, and when new useful features come out users are well informed.

Sleeknote 8
Collect emails and increase e-commerce sales with popups
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Social HorsePower 24
Social media scheduling for sales and recruitment teams
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What users mention about Social HorsePowerSee all reviews
I love the newsletter functionality and how easy it is to customer content in the platform for each channel we want it to be shared with.
Overall SocialHP has been a great tool for our staff. Our retail team has been using the program for a couple of months now and really love it.
With Social HorsePower employee engagement across social channels has dramatically increased, promoting greater engagement with our brand. And the solution is priced right.

Sprout Social 431
Social Media Management Software for Business
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What users mention about Sprout SocialSee all reviews
I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach.
In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks.
It has a great design, friendly interface and it is easy to learn how to use it. It is wonderful to be able to schedule the publication of the content on different platforms from Sprout Social.

Falcon.io 141
Unified social media marketing and management platform
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What users mention about Falcon.ioSee all reviews
The export options are good and the generated reports look great. It would be even better if the reports allowed for further customization; advanced period comparison, layout options etc.
This is fairly intuitive and have some good analytics you can grab. I like being able to search for content from my other team members and like the ease of sharing assets in the software.
I shared most in the I like section. For our big client its been a godsend, with smaller clients a bit trickier.

Sociamonials 142
Social engagement & management suite
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What users mention about SociamonialsSee all reviews
Overall, it's quite helpful. I am a fan of the platform (easy to use) and it's super convenient for me to post when I want to do so and have it show up when I need it to most.
What I like most about this software is the fantastic additional audience growth features which I feel really help my business and the customer support is also brilliant.
I like how it's much more flexible to have accounts than other social media schedulers out there. It also has a nice contest creator for better engagement and user capture.

Constant Contact 1623
Powerful tools and expert guidance to market your business.
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What users mention about Constant ContactSee all reviews
I love the newsletter templates and how simple it is to input my own images and format the perfect newsletters. I also really enjoy the events portion.
It's great that we can references back to information, emails, and events from YEARS ago that are saved in the system. It's like our own bookkeeper for keeping track of our work all in once place.
For the price, this software is fantastic. There are a few things you can't do without paying more, but overall, they're not needed to still produce great e-mails to send out to customers.

HappyFox Chat 15
Premium live chat software
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LiveHelpNow 70
Help desk and live chat solution for customer service
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What users mention about LiveHelpNowSee all reviews
Allows our customers easy access for help with issues that need to be resolved immediately. Love that customers can get on and just get help whenever.
Very happy with this and would recommend others to consider it if they need a good chat program at a reasonable price.
The ability to engage with potential customers who did not want to talk to our call center. This helps increase conversions and build more awareness of our brand.

HubSpot Service Hub 108
Cloud-based customer service solution for firms of all sizes
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What users mention about HubSpot Service HubSee all reviews
There is room for improvement but the Hubspot staff always listen to my feedback. On the occasions when I have needed help they have been immensely helpful and attentive.
It's taken a while to learn the idiosyncrasies of the platform and get it into workable, flexible solution for multiple clients but its very good and the experience has been positive.
Overall the service hub has been a fantastic tool. We have been able to capture and manage customer expectations immediately and effectively thanks to the Surveys specifically.

HelpOnClick Live Chat Software 10
Live Chat Software and Virtual agent for SMBs
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HelpCrunch 147
Customer Communication tool for Support, Marketing & Sales
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What users mention about HelpCrunchSee all reviews
M loving the macro systems which makes replying to help requests quick and easy, also the fact that you can connect and extend the functionality inside your app is going to be helpful.
One more thing, that will definitely win your heart is outstanding online customer support HelpCrunch has. They treat you not as a random user, but like a friend.
Helpcrunch is superb value for money and my agents are totally motivated to use it every day. The most I like about Helpcrunch it is loaded features and can automate many tasks.

ngDesk 11
Ticket management for customer service and support teams
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Comm100 Live Chat 94
Real conversations in real-time
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What users mention about Comm100 Live ChatSee all reviews
It is good, strong connection 24/7, good dictionary and auto correct, good statistic and reports can be loaded, easy to manage operators, no limit of the chat accepted.
Comm100 is one of the best LiveChat tools, it's stable and reliable and easy to use both for the agents and customers.
The inability to send messages as a supervisor in a chat being handled by another agent. Sending them directly to the agent means they are often missed.

Salesforce Service Cloud 458
Customer Service & Field Service Management Solutions
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What users mention about Salesforce Service CloudSee all reviews
Benefits are great had video chatting and a small rectangle to show the calls coming in and out. Sometimes worked sucked and hope salesforce to crash so i wouldnt have to work lol.
I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.
It’s super easy to use and understand. Yo i love the Chatter feature because you can reach out to and keep anyone in the loop with any issues or important matters.

Smartsupp Live Chat 214
Smartsupp is Free Live Chat with visitor recording
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What users mention about Smartsupp Live ChatSee all reviews
While a customer writes I understand it from the three dots that flash. But when I write, the client is not warned and often abandons the conversation.
We're a small non-profit and the free version is absolutely perfect for our current needs. Easy integration, clean interface and all essential features we need for basic chat support.
Smartsupp gave me many extra sales. On top of that it's a great way to provide customers with better service.

Genesys Cloud 98
Mobile optimized cloud call center with multichannel routing
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What users mention about Genesys CloudSee all reviews
It had great call tracking, out of all the phone systems I have used they have the best admin benefits to QA calls.
Genesys is a great company that cares about the opinions of their customers.
Prone to outages and glitches, though admittedly some of these could be due to network errors within the company.

Wix Answers 19
The only unified customer support solution.
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What users mention about Wix AnswersSee all reviews
This product has allowed me to share information with co-workers and customers in an easy way. One great thing I love about this product is that it is absolutly free.
I love using this site because the features are amazing. I can create an amazing website in hours without having any issues.
I built a very attractive and functional website without any major issues and support has been great.

LiveAgent 910
Great customer service starts with better help desk software
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What users mention about LiveAgentSee all reviews
Honestly it's a great Zendesk alternative. LiveAgent was not only a perfect fit for managing our support related issues but it's also a great solution for engaging in sales prospecting.
I want to highlight the Quality of LiveAgent Support, it is Excellent, very fast in response and they are really concerned to help and provide great service.
The customer support team for LiveAgent has been excellent, helping work through our needs and how LiveAgent can meet those. The application has helped us improve our management support items.

LiveChat 1015
Premium Customer Service Software for Live Chat & Help Desk
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What users mention about LiveChatSee all reviews
This software is very nice to have to talk to clients on the computer through chat. It is nice that you can save your chats so you have record of it.
It created significantly more problems than one would expect at such prices. The system was buggy, call members would drop frequently, and problems persisted in a variety of locations and atmospheres.
I like being easily accessible and vice versa -- I like when I need help with something and our catering program has live chat to help us right then.

Zendesk 2372
Cloud-based Help Desk & Customer Support Platform
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What users mention about ZendeskSee all reviews
Overall, my experience has been good. It's a popular platform for a reason as it contains popular features such as reporting and analytics, easy transfers, and visitor history.
The variety of add-ons is big. I love how you can categorize all the tickets and have the ability to have chat in the same window as email tickets.
I like how the phone is built into the suite, updates to tickets is a nice feature as well. Integration with Stella is good too.

Campaigner 205
Powerful Email Marketing Automation Suite
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What users mention about CampaignerSee all reviews
The experience has been more or less good. The times I have needed to contact customer support, they have been amazingly responsive and helpful.
The templates do not work well, there is poor flexibility and the customer support is awful.
When I was looking for an email solution for our gallery's customers, I researched ALL the available options. Campaigner's no-frills, affordable solution was perfect.

Digital Assistant
Your smart assistant for the workplace
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Comm100 Chatbot
AI powered chatbot for businesses of all sizes
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Qordoba 2
Get your team writing as one.
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Gong.io 376
Conversation intelligence technology for sales teams
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What users mention about Gong.ioSee all reviews
I love the simplicity of this product, and the sheer amount of data it is able to pull about sales calls. The data it is able to pull speaks volumes and helps tremendously to improve.
I love that I can hear other people’s call as it allows me to learn from the best. I love that I get a transcript of my calls so I can see what my action items were.
Great transcripts, good quality, love how you can skip to next speaker. Love the stats that are available and how easy it is to import a recording.

Wi-Fi Alive 1
Proximity marketing and messaging solution for retailers
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TrueDialog 13
Enterprise-Grade SMS Text Messaging Platform with SMS API
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Ceros 43
Create stunning experiential content, no coding required.
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What users mention about CerosSee all reviews
We've had a lot of fun working with the platform and have a great customer success manager who always finds us great examples to work from and answers any and all questions.
I love that we can build immersive content experiences for all our clients, with tools that help us accomplish just about anything we think of when it comes to cool callouts, animations, layouts.
You might as well just stick with Canva because you are going to get frustrated and hate everything you create.

Agility CMS 29
The last CMS you'll ever need.
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What users mention about Agility CMSSee all reviews
Its amazing and very effective for faster delivery of content mamangement solutions.
Support: The Best part is customer support. I personally found Agility customer support very friendly with quick resolution time.
I feel like Agility has the opportunity to provide guidance and ideas as well as technical help, but is not using it.

Call Loop 74
SMS Marketing & Voice Broadcasting Made Easy
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What users mention about Call LoopSee all reviews
Like how it's user friendly and works well Like how it's user friendly and works well Like how it's user friendly and works well Like how it's user friendly and works well.
The best way to communicate offers with existing customers & build loyalty with rewards.
I use it for a couple of my customers, integrated with Infusionsoft -- works great and setup was pretty easy. The service has been reliable so far.

Infobip
Omni-channel customer communication and engagement
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SimpleTexting 138
Simple yet powerful SMS marketing platform for everyone
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What users mention about SimpleTextingSee all reviews
It is great to break into different markets with a dedicated short code. SENSITIVE CONTENT HIDDEN] has been super helpful and was very beneficial in helping us stand this up.
Overall ease of use and adoption by our customers has exceeded our expectations. Excellent value and has improved our customer service tremendously.
For those 4 days, we were unable to text and this slowed productivity. Also, I find it odd that all members of this software have the same number of 555888.

TXT180 262
Bulk SMS & text marketing for all types of businesses
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What users mention about TXT180See all reviews
Very easy to use and setup, support staff is pretty amazing not that I really needed much help with the clean process flow.
We use it go promote video tours for our new listings. The ease of use is amazing and I love the features of adding follow up texts after the initial inquiry.
Loved the ease of use, ability to create message templates, has multiple user logins with limited access for other staff to use, and self refreshes. My customers love getting updates via text.

Textedly 314
Mass mobile cell phone text messaging services for SMBs
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What users mention about TextedlySee all reviews
Increased ability to communicate more effectively with my leaders, teams, and members. Great tool for getting information out efficiently, quickly, and people don't feel spammed.
I love using it to let my network know when I’m about to do a Facebook live or when I’m offering a special promotion or event. It’s SOOO user friendly and the customer service is amazing.
We worry that our messages might come off as too persistent or annoying. Textedly should have some analysis of how our customers are responding.

Smartlook 96
Qualitative analytics for websites and mobile apps
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What users mention about SmartlookSee all reviews
One if the great thing i like about samrtlook is it helps you in monitoring what your visitor is doing on your website in very simple way that helps you in corecting your mistakes on your website too.
Is Very Easy to use and easy to understand the functionalytis. We can see everything that the clients are seeing on our sites and this is very helpful to improve the layout, the products and sales.
I like how you can customize the speed of viewing and skip inactivity. Heat maps are awesome, and being able to filter down to specific actions is great.

Visual Visitor 10
Lead generation and anonymous visitor identification tool
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Adoric 4
Visitor engagement through marketing automation
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Jebbit 7
Survey management solution for customer experience
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Pardot 522
Salesforce B2B marketing automation for marketing & sales
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What users mention about PardotSee all reviews
Perhaps "simplicity" is one way to put a positive spin on this review. For any Marketing Ops professional who wants to build anything above and beyond Pardot's pre-built functionality -- Good luck.
Ability to segment your prospects into silos that can help determine which direction will bring the best return on our investment of time. I also like the ability to add photos of our work.
Exact Target is one of the most filtered spam filters no so it's almost impossible to get emails sent through to any customers if they have even a shred of spam filtering set up.

Channel.me Live Chat
Live chat software to manage multiple customer interactions
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REVE Chat 13
Multi Channel Live Chat Software for Website Engagement
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BirdSeed 14
All-in-one Website Visitor Engagement Tool
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TRACK 6
Cloud based hospitality & vacation rental software
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Nextiva 229
Simplifying Business Communication
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What users mention about NextivaSee all reviews
The experience with Nextiva is very polished. They have clearly got a lot of experience in their field and they have fine-tuned things to ensure a great process for their clients.
The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization.
It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.

Freshchat 60
Live Chat software for modern messaging
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What users mention about FreshchatSee all reviews
Fresh Chat is one of only a handful of free, robust tools for providing live customer support via your website with ease. Upfront, the ease of installation and configuration is fantastic.
Quick and simple to use, looks elegant and very professional. The ability to upload images and files is excellent and can be integrated with the business site.
This is amazing because it allows you to customise so many outcomes.

Olark 451
Happier customers live chat with Olark
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What users mention about OlarkSee all reviews
Probably the most frustrating part is that we had a few times when the alarm noise just shut itself off and we missed a few chats before we realized what happened and turned the alert sound back on.
The design is simple and intuitive which is very important to the companies I help to find great software. A simple design makes for quick training of employees and an easy launch.
We are happy with their support and their new UI is really good. Olark also has really good features in which we can gain insights about customer behaviors and actions they took on our website.

TextUs 85
SMS platform for sales, recruiting & customer service teams
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What users mention about TextUsSee all reviews
I love the simplicity of the program. I love that I can send out "Mass" texts to my employees and that I can create templates for future texts to be sent out automatically.
Also, the customer service has always been fantastic. Even after making the switch to Next Textus, customer service has really been fantastic (thankfully, that didn't change).
I love the ease of use of Text-Us and the Bullhorn integration. As a recruiter, it is so easy to text candidates, and track all of our communication in our ATS - Applicant Tracking System.

Podium 149
Review management, reputation software, feedback & webchat
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What users mention about PodiumSee all reviews
They have no hardship clauses and a no excuse policy. You will get sued for the balance of the contract.
It's focused so much on user experience. Both internal users and those leaving reviews are welcomed with an experience that helps drive results.
I was very happy with how easy podium was to set up and use. I have gained a lot of reviews that have helped get recognized online.