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CloudAgent Logo

Inbound, outbound & blended cloud contact center

CloudAgent Features

Features Summary

Functionality

4.4

/5

32

Total features

36

7 categories

CloudAgent features

Alerts/Escalation
Auto-Dialer
Automatic Call Distribution
Blended Call Center
CRM
Call Center Management
Call Disposition
Call Logging

Common features of Contact Center software

API
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Notifications
Auto-Dialer
Automated Routing
Automatic Call Distribution

Price starts from

45

Per month

Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

32

Price starts from

45

Per month

learn more

Total Features

36

Unique features

  • VoIP

  • Auto-Dialer

  • Call Disposition

  • Call Scheduling

Functionality

4.4

/5

4K

Price starts from

55

/user

Per month

visit website

Total Features

179

Features in Common

28

Unique features

  • Support Ticket Tracking

  • Drag & Drop

  • Alerts/Notifications

  • Real-Time Data

Functionality

4.5

/5

2.1K

Price starts from

14

/user

Per month

visit website

Total Features

158

Features in Common

20

Unique features

  • Virtual Assistant

  • Forms Management

  • Activity Tracking

  • Self Service Portal

Common CloudAgent comparisons

Reviewers who mentioned features said: