CloudAgent Pricing Plan & Cost Guide

CloudAgent

Inbound, outbound & blended cloud contact center

4.48/5 (27 reviews)

CloudAgent Pricing

Starting from: $45.00/month

Pricing model: Subscription

Free Trial: Available

Please contact Cloudagent for a custom quote based on your needs.

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CloudAgent Pricing Reviews

Pros

  • I wanted to thank you all for the excellent support we have gotten from your end. Your speed and technical understanding has been excellent.Nupur D.Read the full review
  • Overall experience with cloudagent has been extremely good and i will recommend it to other users with similar requirements.Verified ReviewerRead the full review
  • The ease of use is the best thing that we liked about the product.Verified ReviewerRead the full review

Cons

  • No segregation of Missed calls. Have been asking this for last 1 year, but no result.Rati Prakash T.Read the full review
  • Still has limited functionality. Agents cannot monitor them selfs at all levels.Abhinav C.Read the full review
  • Teclo facing connectivity issue are visible sometimes. However, not sure if Ozonetel can change this.Santhosh V.Read the full review
96%
recommended this to a friend or a colleague

2 reviewers had the following to say about CloudAgent's pricing:

Soma S.

Cloud Agent Call Centre Solution

Used daily for less than 6 months
Reviewed 2019-07-19
Review Source: Capterra

PreSales Enquiry Calls Management & Lead Monitoring effectively handling by Cloudagent

Pros
CTI Integration, Dialer, Multichannel contact centers & Detailed reports

Cons
Opex Cost is slightly high if we go for Prepaid Version

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Santhosh V.

A simple product with great support.

Used daily for 2+ years
Reviewed 2019-07-12
Review Source: Capterra

Pros
Been using CloudAgent for almost 4years. Treebo loves the simplicity it has to offer. Reports are detailed and has numerous options which allow a lot of deep dive for a contact center set up. AI effort is quite mature and Ozonetel's ability in AI has resulted in quite a cost difference.

Cons
Teclo facing connectivity issue are visible sometimes. However, not sure if Ozonetel can change this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review