App comparison
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CloudTalk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call center software for sales and support teams
Last updated: December 2025
CloudTalk Alternatives & Competitors (2026)
Top 4 free alternatives
Aircall
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer communications platform
0.2
Value for money
Starting price
0.2
Functionality
Employee Activity Monitoring
5/5
Real-Time Monitoring
5/5
Activity Dashboard
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Twilio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, Scale, and Operate Customized Communication Solutions
Value for money
Starting price
0.2
Functionality
Reporting & Statistics
5/5
Voicemail Transcription
5/5
SIP Trunking
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.5
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.6
Value for money
Starting price
0.3
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
Value for money
Starting price
0.1
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer communications system
0.6
Value for money
No pricing info
Starting price
0.7
Functionality
Reporting/Analytics
5/5
Multi-Channel Communication
5/5
Interaction Tracking
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based business VoIP solution
0.8
Value for money
Starting price
0.7
Functionality
VoIP Connection
5/5
VoIP
5/5
Reporting/Analytics
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.1
Value for money
Starting price
0.1
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
0.6
Value for money
Starting price
0.3
Functionality
Communication Management
5/5
Video Support
5/5
Personalization
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your all-in-one messaging tool.
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Reporting & Statistics
5/5
Customizable Branding
5/5
Workflow Configuration
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power Better Meetings
0.1
Value for money
Starting price
0.1
Functionality
Playback Controls
5/5
Collaboration Tools
5/5
Subtitles/Closed Captions
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most advanced and customizable webinar platform
0.5
Value for money
Starting price
0.2
Functionality
Reminders
5/5
Document Storage
5/5
Conferencing
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI supported low-code platform for case management solutions
0.5
Value for money
Starting price
0.4
Functionality
Task Management
5/5
Contact Management
5/5
Workflow Configuration
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform for local business owners
0.7
Value for money
No pricing info
Starting price
0.5
Functionality
Review Request
5/5
Real-Time Monitoring
5/5
SMS Reminders
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CCM software for enhanced customer experience
0.5
Value for money
Starting price
0.4
Functionality
Template Management
5/5
Social Media Integration
5/5
SMS Messaging
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered call tracking, marketing analytics and ad optimiz
0.7
Value for money
No pricing info
Starting price
0.5
Functionality
Lead Capture
5/5
HIPAA Compliant
5/5
Campaign Management
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.4
Value for money
Starting price
0.4
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified Communication Solution
0.8
Value for money
No pricing info
Starting price
0.7
Functionality
Multi-Location
N/A
Performance Management
N/A
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Virtual Phone Numbers and Real Numbers all on ONE device!
0.5
Value for money
Starting price
0.2
Functionality
Automated Attendant
5/5
Computer Telephony Integration
5/5
Call Monitoring
5/5
Top Features
Call Tracking
5/5
Auto-Dialer
5/5
Recording
5/5
