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Comm100
5
80
4
26
3
0
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
People-First, AI Powered Omnichannel Customer Service
Last updated: August 2026
Comm100 Alternatives & Competitors (2026)
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.2
Value for money
Starting price
0.1
Functionality
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Activity Dashboard
4.6/5
Top Features
AI/Machine Learning
3/5
AI Copilot
N/A
Automated Responses
N/A
Text
AI-powered support that turns every chat into revenue.
Value for money
Starting price
0.1
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
AI/Machine Learning
3/5
Automated Responses
N/A
Automated Routing
N/A
0.4
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
AI/Machine Learning
3/5
API
N/A
Automated Responses
N/A
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
AI/Machine Learning
5/5
Activity Dashboard
4.8/5
Alerts/Notifications
4.4/5
Top Features
AI/Machine Learning
3/5
Activity Tracking
N/A
Alerts/Escalation
N/A
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
AI/Machine Learning
3/5
Automated Responses
N/A
Automated Routing
N/A
Value for money
Starting price
0.1
Functionality
API
5/5
AI/Machine Learning
4.6/5
Automated Responses
4.6/5
Top Features
AI/Machine Learning
3/5
AI Copilot
N/A
Alerts/Escalation
N/A
0.1
Value for money
Starting price
Functionality
Automated Responses
4.6/5
AI/Machine Learning
4.6/5
Access Controls/Permissions
4.5/5
Top Features
AI/Machine Learning
3/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.1
Value for money
Starting price
Functionality
Chat/Messaging
4.7/5
Activity Dashboard
4.6/5
Chatbot
4.5/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Tracking
N/A
0.2
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
AI/Machine Learning
3/5
Automated Routing
N/A
0.4
Value for money
No pricing info
Starting price
0.3
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.3
Value for money
Starting price
0.4
Functionality
API
4.5/5
Canned Responses
4.5/5
AI/Machine Learning
4.2/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Tracking
N/A
0.5
Value for money
No pricing info
Starting price
0.4
Functionality
AI/Machine Learning
5/5
Agent Interface
4.9/5
API
4.7/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Alerts/Notifications
N/A
Value for money
No pricing info
Starting price
0.1
Functionality
API
5/5
Call Center Management
4.8/5
Automatic Call Distribution
4.7/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.1
Value for money
Starting price
0.1
Functionality
Code-free Development
4.6/5
Chatbot
4.6/5
Natural Language Processing
4.5/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.1
Value for money
Starting price
0.5
Functionality
Chatbot
4.4/5
Automated Responses
4.2/5
AI/Machine Learning
4/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.1
Value for money
Starting price
0.1
Functionality
AI Copilot
5/5
Contact Management
5/5
Chatbot
4.3/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.3
Value for money
Starting price
0.1
Functionality
Customer Support
4.9/5
Chatbot
4.8/5
AI/Machine Learning
4.7/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.1
Value for money
Starting price
Functionality
Chatbot
4.6/5
Automated Routing
4.4/5
AI/Machine Learning
4/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Tracking
N/A
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Ad hoc Query
N/A
Top Features
AI/Machine Learning
3/5
API
N/A
Automated Responses
N/A
0.1
Value for money
Starting price
0.2
Functionality
API
4.3/5
AI/Machine Learning
4/5
Automated Responses
4/5
Top Features
AI/Machine Learning
3/5
Access Controls/Permissions
N/A
Activity Tracking
N/A