Comm100 Live Chat Alternatives, Competitors & Similar Software

Features

Total

33

51

75

features in common

33

features in common

Freshchat's unique features

Chatbot
Language Detection
Query Suggestions
Multi-Language

Comm100 Live Chat's unique features

SMS Messaging
Queue Management
Two-Way Audio & Video
Drag & Drop

Pricing

Starting from

$15/month

Value for money

4.0

0.4

4.4

What users say about Freshchat's value for money

Read all reviews

I love how easy the dashboard was and how easy it was to set up on my wordpress website. The chat was also very clean, very easy to use multiple members of my team.

Seth H.

I like that I can message my team and customers in an intuitive way. I like that I can collect data from the people I want and "put them separately", like a favorite tag.

Muneeba F.

Categories in common

Features

Total

42

66

75

features in common

42

features in common

Crisp's unique features

Group Messaging
Lead Qualification
One-to-One Messaging
Real-time Conversations

Comm100 Live Chat's unique features

Real Time Data
Monitoring
Task Progress Tracking
Task Scheduling

Pricing

Starting from

$25/month

Value for money

4.6

0.2

4.4

What users say about Crisp's value for money

Read all reviews

Just what we needed and very easy to set up. Custom settings were great and free which was most important.

SK

Séamus K.

It has several customisation options and good tools to anticipate and get to know the customers' needs better. Provides a good customer support experience and good for conversions.

LD

Luis D.

Categories in common

Features

Total

38

101

75

features in common

38

features in common

Avochato's unique features

Computer Telephony Integration
Voice Mail
Mobile Coupons
Client/Property Matching

Comm100 Live Chat's unique features

SSL Security
Customer History
Support Ticket Tracking
Real Time Data

Pricing

Value for money

4.6

0.2

4.4

What users say about Avochato's value for money

Read all reviews

I looked at a bunch of other services like this but this was the best. The interface is very easy to use and it functions flawlessly.

nb

nirav b.

I liked it being user friendly and that it meets the demands for our company. I like how Avochato is willing to work with us to make it better and more personalized for our type of business.

AR

Anonymous Reviewer

Categories in common

Features

Total

14

25

75

features in common

14

features in common

Zoho Assist's unique features

Real-Time Chat
Change Management
Summary Reports
Multiple User Accounts

Comm100 Live Chat's unique features

Alerts/Notifications
Interaction Tracking
Transfers/Routing
Performance Metrics

Pricing

Starting from

$10/month

Value for money

4.7

0.3

4.4

What users say about Zoho Assist's value for money

Read all reviews

It can have a habit of not connecting correctly and just gets stuck in a spin and you have to start the session again which can be a little annoying.

Michael R.

Its easy and cost effective. Most of executive willing to help more than to sale a product, its win win to customer and solution provider.

vJ

vijya J.

Categories in common

Features

Total

67

168

75

features in common

67

features in common

LiveAgent's unique features

Multiple User Accounts
On-Demand Recording
Audit Trail
Call Reporting

Comm100 Live Chat's unique features

SMS Messaging
File Transfer
Interaction Tracking
@mentions

Pricing

Starting from

$15/month

Value for money

4.7

0.3

4.4

What users say about LiveAgent's value for money

Read all reviews

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.

RP

Rafael P.

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

Categories in common

Features

Total

53

126

75

features in common

53

features in common

Front's unique features

Version Control
Multi-Channel Management
Audit Trail
Notes Management

Comm100 Live Chat's unique features

Offline Form
Interaction Tracking
Real Time Monitoring
Prioritization

Pricing

Starting from

$19/month

Value for money

4.1

0.3

4.4

What users say about Front's value for money

Read all reviews

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.

NB

Nick B.

Categories in common

Features

Total

59

192

75

features in common

59

features in common

User.com's unique features

Chatbot
Confirmation/Reminders
Multiple User Accounts
Personalization

Comm100 Live Chat's unique features

SSL Security
Task Scheduling
Commenting/Notes
SMS Messaging

Pricing

Value for money

4.6

0.2

4.4

What users say about User.com's value for money

Read all reviews

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

Izabela H.

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

AR

Anonymous Reviewer

Categories in common

Features

Total

28

81

75

features in common

28

features in common

INFINCE 's unique features

Data Visualization
Time Zone Tracking
Real Time Synchronization
User Management

Comm100 Live Chat's unique features

Real Time Data
Tagging
Single Sign On
Two-Way Audio & Video

Categories in common

Features

Total

34

75

features in common

34

features in common

HappyFox Help Desk's unique features

Dashboard
Help Desk Management
Negative Feedback Management
Social Media Monitoring

Comm100 Live Chat's unique features

Website Visitor Tracking
Video Chat
Prioritization
Drag & Drop

Pricing

Starting from

$29/month

Value for money

4.5

0.1

4.4

What users say about HappyFox Help Desk's value for money

Read all reviews

Ease of use, low cost, scalable packages, solid integrations, and some of the best support we've worked clearly describe Happy Fox.

KL

Kevin L.

The ability to extract constituent data is very helpful. It helps us strategize on how to improve our constituent relations.

SA

Sharon A.

Categories in common

Features

Total

27

66

75

features in common

27

features in common

Rescue's unique features

Blended Call Center
Unattended Access
Real-Time Chat
Availability Management

Comm100 Live Chat's unique features

Drag & Drop
Monitoring
Real Time Analytics
Two-Way Audio & Video

Pricing

Starting from

$108.25/month

Value for money

4.2

0.2

4.4

What users say about Rescue's value for money

Read all reviews

There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs.

JP

Jed P.

This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great.

NR

Nathanial R.

Categories in common

Features

Total

36

48

75

features in common

36

features in common

Rocket.Chat's unique features

Multi-User Collaboration
Real Time Editing
Contact Management
Real-Time Chat

Comm100 Live Chat's unique features

Geotargeting
Customer History
Assignment Management
Task Scheduling

Pricing

Value for money

4.4

What users say about Rocket.Chat's value for money

Read all reviews

So we're very happy that we can collaborate directly with Rocket. Chat developers and hopefully having good relationship in the long term.

Hendy I.

It's really good to use and good to create a public and private channel to do conversation in group. I also love the future of rocket chat API, so you can do a message programmatically.

AR

Anonymous Reviewer

Categories in common

Features

Total

37

75

features in common

37

features in common

Dixa's unique features

Help Desk Management
Survey/Poll Management
Contact Database
Time Zone Tracking

Comm100 Live Chat's unique features

CRM
Tagging
Prioritization
Activity Tracking

Pricing

Starting from

$99/month

Value for money

4.2

0.2

4.4

What users say about Dixa's value for money

Read all reviews

The quality of the calls are fantastic, 98% of the calls going without interruptions and with good sound quality.

Dmitry M.

They are great at working with you to make it a great experience. If you are a traditional contact center I would recommend giving them a shot.

ME

Mark E.

Categories in common

Features

Total

49

65

75

features in common

49

features in common

Trengo's unique features

Real-Time Chat
Inbox Management
Call Center Management
Widgets

Comm100 Live Chat's unique features

Activity Dashboard
Drag & Drop
Queue Management
Assignment Management

Pricing

Starting from

€15/month

Value for money

4.7

0.3

4.4

What users say about Trengo's value for money

Read all reviews

I like the company and it's staff, very smart people with a sense of humor, great to work with.

Md

Martijn d.

Everthing in one place with an interface that works like a charm and looks good too.

TS

Tim S.

Categories in common

Features

Total

32

80

75

features in common

32

features in common

Channels' unique features

Progressive Dialer
Conferencing
Call Transfer
Phone Key Input

Comm100 Live Chat's unique features

Screen Sharing
Self Service Portal
Email Management
Task Scheduling

Pricing

Value for money

4.9

0.5

4.4

What users say about Channels' value for money

Read all reviews

The support for this app is outstanding and they are very quick to help and assist. Easy way to manage sales and ensure you don't lose out on the quality of the calls.

AR

Anonymous Reviewer

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

Categories in common

Remote Work

Features

Total

40

60

75

features in common

40

features in common

Hiver's unique features

Service Level Agreement (SLA) Management
Workflow Configuration
Real Time Editing
Customizable Reports

Comm100 Live Chat's unique features

Customer Segmentation
Offline Form
Real-time Consumer-facing Chat
Geotargeting

Pricing

Starting from

$15/month

Value for money

4.5

0.1

4.4

What users say about Hiver's value for money

Read all reviews

We have had a great experience with Hiver. It has really improved our customer service and any time I have had a question or issue their tech support was ready to help.

AW

Amanda W.

I really enjoy the save and close feature when I know an issue has been resolved. It helps me keep track of everything I need in my busy job.

pp

priyanka p.

Categories in common

Features

Total

31

69

75

features in common

31

features in common

ISL Light's unique features

Unattended Access
Diagnostic Tools
Configurable Workflow
Mobile Screen Sharing

Comm100 Live Chat's unique features

SMS Messaging
Search/Filter
Customer Service Analytics
Call Routing

Pricing

Value for money

4.5

0.1

4.4

What users say about ISL Light's value for money

Read all reviews

Using ISL daily to help my work colleagues is easy and funny. I like making groups of computers and getting all organizated.

Ad

Alejandro d.

Easy and great remote support solution , secure and stable for our remote connection needs.

VL

Vincent L.

Categories in common

Remote Work

Features

Total

33

96

75

features in common

33

features in common

MyHub's unique features

Employee Portal
Feedback Management
Negative Feedback Management
Authentication

Comm100 Live Chat's unique features

API
Video Chat
Employee Activity Monitoring
Call Routing

Pricing

Value for money

4.9

0.5

4.4

What users say about MyHub's value for money

Read all reviews

They provided great advice, recommendations and tips on how to get the best out of the solution.

Caroline M.

The customer service I received was great and they were helpful throughout the setting up process and helping me to learn more about what is doable on the site.

AR

Anonymous Reviewer

Categories in common

Features

Total

22

44

75

features in common

22

features in common

Halp's unique features

Release Management
Service Level Agreement (SLA) Management
Availability Management
Help Desk Management

Comm100 Live Chat's unique features

Activity Tracking
SMS Messaging
Search/Filter
Real Time Monitoring

Categories in common

Features

Total

36

80

75

features in common

36

features in common

Slack's unique features

Issue Management
Video Support
Notes Management
Reporting/Project Tracking

Comm100 Live Chat's unique features

Reporting/Analytics
Self Service Portal
Support Ticket Tracking
CRM

Pricing

Starting from

$8/month

Value for money

4.6

0.2

4.4

What users say about Slack's value for money

Read all reviews

The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.

AR

Anonymous Reviewer

While they are only visible to me, I am always worried that I accidentally posted something wrong.

AR

Anonymous Reviewer

Categories in common

Features

Total

27

88

75

features in common

27

features in common

Dropbox Business' unique features

Audit Management
Image Editing
Messaging
Approval Process Control

Comm100 Live Chat's unique features

Call Routing
Auto-Responders
Interaction Tracking
Real Time Monitoring

Pricing

Value for money

4.3

0.1

4.4

What users say about Dropbox Business' value for money

Read all reviews

Its a very helpful tool. I use when when I work from home and I love when I have all my documents on my MacBook from dropbox- without copying them; they just are there, love it.

MK

Marcelina K.

Love the different type of software it has to offer such as storage or the quality of being able to save.

AR

Anonymous Reviewer

Categories in common

Remote Work

Features

Total

44

210

75

features in common

44

features in common

Asana's unique features

Marketing Calendar
Issue Tracking
Customizable Forms
Activity/News Feed

Comm100 Live Chat's unique features

Interaction Tracking
Call Routing
Customer Database
Transfers/Routing

Pricing

Starting from

$13.49/month

Value for money

4.4

What users say about Asana's value for money

Read all reviews

This has been a great management tool for our company, the integration of comms has been great and has allowed us to cut down on mails as which has been amazing.

Gugu R.

The paid version has some excellent functionality additions like dependencies and custom labels/tags, which can be really helpful.

Rachel S.

Categories in common

Remote Work

Features

Total

52

446

75

features in common

52

features in common

monday.com's unique features

For Real Estate Agencies
Engagement Tracking
Client Portal
Succession Planning

Comm100 Live Chat's unique features

Auto-Responders
Proactive Chat
Real Time Monitoring
Customer Service Analytics

Pricing

Starting from

$10/month

Value for money

4.3

0.1

4.4

What users say about monday.com's value for money

Read all reviews

The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.

AR

Anonymous Reviewer

Visually stunning and satisfying great tool helps in smooth management of our projects, ditching the need for any spreadsheets and manual tracking.

SM

Safeer M.

Categories in common

Remote Work

Features

Total

30

92

75

features in common

30

features in common

Planview LeanKit's unique features

Customizable Dashboard
Multi-Department/Project
Project Workflow
Role-Based Permissions

Comm100 Live Chat's unique features

Surveys & Feedback
Video Chat
Email Management
File Transfer

Pricing

Value for money

3.9

0.5

4.4

What users say about Planview LeanKit's value for money

Read all reviews

Link to other systems (ticketing systems, etc). Very good visual representation and good for collaboration.

AR

Anonymous Reviewer

This is a nice relatively lightweight application that is easily configurable. Teams can quickly setup their own boards as they want and share them with other teams to view.

David B.

Categories in common

Remote Work

Features

Total

24

67

75

features in common

24

features in common

Whatfix's unique features

Asynchronous Learning
Data Visualization
Orientation Workflow Management
Negative Feedback Management

Comm100 Live Chat's unique features

SSL Security
Video Chat
Interaction Tracking
Assignment Management

Pricing

Value for money

4.6

0.2

4.4

What users say about Whatfix's value for money

Read all reviews

Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.

TL

Tim L.

I think overall it is a very good tool, very easy to set up (which impresses customers), has enough degree of customisation to please customers, really unparalleled customer service.

AR

Anonymous Reviewer

Categories in common

Customer Service

Features

Total

19

57

75

features in common

19

features in common

TeamHeadquarters' unique features

Task Planning
Gantt/Timeline View
Percent-Complete Tracking
Idea Management

Comm100 Live Chat's unique features

Support Ticket Management
Customer History
Single Sign On
Third Party Integrations

Categories in common

Remote Work

Features

Total

24

29

75

features in common

24

features in common

ProProfs Chat's unique features

Dashboard
Pre-built Templates
Text Editing
Lead Capture

Comm100 Live Chat's unique features

Task Scheduling
Customer History
Search/Filter
Customer Service Analytics

Pricing

Starting from

$9/month

Value for money

4.6

0.2

4.4

What users say about ProProfs Chat's value for money

Read all reviews

The software is definitely likable since it is fast, responsive, offers exactly what we need in terms of features and builds an awesome experience for our tools.

Anji R.

Though Others are also good, Live2Support has its name because of vigorous software, low price and consistently outstanding performance.

R

Rosalie

Categories in common

Features

Total

13

40

75

features in common

13

features in common

RenewityRMA's unique features

Customizable Forms
Product Registration
Repair Management
Compliance Management

Comm100 Live Chat's unique features

Offline Form
Search/Filter
Commenting/Notes
Two-Way Audio & Video

Pricing

Value for money

5.0

0.6

4.4

What users say about RenewityRMA's value for money

Read all reviews

We were running our RMA process through an in-house coded system based on an obsolete program, and it was on the brink of complete failure.

Lee S.

I have received compliments from customers and partner companies on how easy our RMA process is, and how much they like the interface.

MK

Michael K.

Categories in common

Customer Service

Features

Total

35

115

75

features in common

35

features in common

Tekmon's unique features

Version Control
Scheduling
Reminders
Offline Access

Comm100 Live Chat's unique features

Offline Form
Video Chat
Employee Activity Monitoring
Rules-Based Workflow

Categories in common

Remote Work

Features

Total

28

63

75

features in common

28

features in common

Copy5's unique features

Secure Data Storage
Task Planning
Client Management
Project Planning

Comm100 Live Chat's unique features

Real Time Data
SMS Messaging
Search/Filter
Support Ticket Tracking

Categories in common

Remote Work

Features

Total

13

23

75

features in common

13

features in common

FixMe.IT's unique features

Customizable Reports
Summary Reports
Unattended Access
Multiple Monitor Access

Comm100 Live Chat's unique features

Alerts/Notifications
Single Sign On
Communication Management
Social Media Integration

Pricing

Starting from

$30/month

Value for money

4.7

0.3

4.4

What users say about FixMe.IT's value for money

Read all reviews

My only complaint is the inability to share access with other users. This becomes a problem when I work on a team or when there network services provider uses FixMe.

Kurt B. C.

Unattended access is very easy to setup and initiate when appropriate. I have used this product for years with amazing reliability and very little need for technical support.

JP

James P.

Categories in common

Customer Service

Features

Total

12

25

75

features in common

12

features in common

TruGrid's unique features

Secure Login
Desktop Virtualization
Remote Update / Installation
Remote Printing

Comm100 Live Chat's unique features

API
Proactive Chat
Real Time Reporting
Third Party Integrations

Categories in common

Remote Work

Features

Total

28

75

features in common

28

features in common

Praxie's unique features

Project Tracking
Production Management
Ratings / Reviews
Progress Reports

Comm100 Live Chat's unique features

Call Routing
SMS Messaging
File Sharing
Customer Service Analytics

Pricing

Value for money

4.1

0.3

4.4

What users say about Praxie's value for money

Read all reviews

I hope someone will be fortunate to see this review after it has been buried beneath all the bull on top.

MN

Magnus N.

Ease of use and flexibility are very well appreciated. I love the ready to be used templates and real-time bubble graphs showing visuals to monitor projects.

SG

Sébastien G.

Categories in common

Remote Work

Features

Total

31

53

75

features in common

31

features in common

Mainstay's unique features

Pre-Configured Bot
Configurable Workflow
Polls/Voting
Customizable Reports

Comm100 Live Chat's unique features

SMS Messaging
File Sharing
Customer Service Analytics
Task Scheduling

Categories in common

Live Chat

Features

Total

48

124

75

features in common

48

features in common

C2 ATOM's unique features

Dashboard Creation
User Management
Maintenance Management
Supplier Management

Comm100 Live Chat's unique features

File Sharing
File Transfer
Video Conferencing
Real Time Monitoring

Pricing

Starting from

$40/month

Value for money

4.2

0.2

4.4

What users say about C2 ATOM's value for money

Read all reviews

This is the most robust and wonderfully integrated ITSM I have ever had the ability to use, endorse and build.

SL

Sandhya L.

This is the most flexible and beautifully integrated ITSM that I have ever had the chance to use, support and develop. It has all the functionnalities you can dream of and they are easy to use.

RT

Rachelle T.

Categories in common

Customer Service

Features

Total

27

77

75

features in common

27

features in common

ChangeGear's unique features

Employee Self Service
Inventory Management
Change Management
Change Planning

Comm100 Live Chat's unique features

Drag & Drop
Screen Sharing
Remote Access/Control
Real Time Monitoring

Pricing

Value for money

4.1

0.3

4.4

What users say about ChangeGear's value for money

Read all reviews

Reporting was horrible, any customization was impossible, the support from the company was horrific, slow to respond, promised everything, never delivered even when we offered to pay for things.

AR

Anonymous Reviewer

The end users love this software. If you have a good programmer on your team, this product will do just about whatever you want.

PC

Paula C.

Categories in common

Chatbot

Features

Total

0

4

75

features in common

0

features in common

Zowie's unique features

Automated Responses
Customer Support
Chatbot
Virtual Assistant

Comm100 Live Chat's unique features

Tagging
Video Conferencing
Real-time Consumer-facing Chat
Canned Responses

Categories in common

Features

Total

44

111

75

features in common

44

features in common

HaloPSA's unique features

Help Desk Management
Change Management
Expense Tracking
Calendar Management

Comm100 Live Chat's unique features

Proactive Chat
Rules-Based Workflow
Offline Form
Commenting/Notes

Pricing

Starting from

£30/month

Value for money

4.6

0.2

4.4

What users say about HaloPSA's value for money

Read all reviews

This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.

AS

Andy S.

From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.

Matthew R.

Categories in common

Customer Service

Features

Total

27

53

75

features in common

27

features in common

inSided's unique features

Discussions / Forums
Usage Tracking/Analytics
Content Management
Engagement Tracking

Comm100 Live Chat's unique features

Drag & Drop
SMS Messaging
Remote Access/Control
Employee Activity Monitoring

Categories in common

Customer Service

Features

Total

32

59

75

features in common

32

features in common

ConnectWise Control's unique features

Session Recording
Remote Monitoring & Management
Recording
Customizable Reports

Comm100 Live Chat's unique features

Website Visitor Tracking
Real Time Analytics
Support Ticket Tracking
Real Time Data

Pricing

Starting from

$29/month

Value for money

4.6

0.2

4.4

What users say about ConnectWise Control's value for money

Read all reviews

The integration of connectiwise with other software is great. This is the reason why I really love this software.

HS

Harshpreet S.

Horrible, horrible customer service and support. I was constantly getting false positives.

RS

Rene S.

Categories in common

Features

Total

24

25

75

features in common

24

features in common

Messaging Studio's unique feature

Document Storage

Comm100 Live Chat's unique features

Task Scheduling
Remote Access/Control
Video Conferencing
Social Media Integration

Categories in common

Live Chat

Features

Total

18

31

75

features in common

18

features in common

GoTo Resolve's unique features

Dashboard
Recurring Issues
Customizable Fields
Remote Monitoring & Management

Comm100 Live Chat's unique features

Workflow Management
Task Management
Single Sign On
Two-Way Audio & Video

Categories in common

Remote Work

Features

Total

22

46

75

features in common

22

features in common

Flow's unique features

Project Management
Document Storage
Idea Management
Gantt/Timeline View

Comm100 Live Chat's unique features

Geotargeting
Activity Dashboard
Video Conferencing
Social Media Integration

Pricing

Starting from

$53/month

Value for money

4.3

0.1

4.4

What users say about Flow's value for money

Read all reviews

Comm100 Live Chat Alternatives & Competitors

Top 10 free alternatives

Freshchat

Crisp

Avochato

Zoho Assist

LiveAgent

Front

User.com

INFINCE

HappyFox Help Desk

Rescue

Rocket.Chat

Dixa

Trengo

Channels

Hiver

ISL Light

MyHub

Halp

Slack

Dropbox Business

Asana

monday.com

Planview LeanKit

Whatfix

TeamHeadquarters

ProProfs Chat

RenewityRMA

Tekmon

Copy5

FixMe.IT

TruGrid

Praxie

Mainstay

C2 ATOM

ChangeGear

Zowie

HaloPSA

inSided

ConnectWise Control

Messaging Studio

GoTo Resolve

Flow