Comm100 Live Chat Alternatives

LiveChat: Loved worldwide! Used by over 24,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat

Zendesk Chat, formerly Zopim, lets you chat with customers on your website and give them real-time support. Read more about Zendesk Chat

HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Read more about HelpOnClick Live Chat Software

REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat

nanoRep helps to streamline multichannel customer support through self-service and personalization. Read more about Nanorep

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako

JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat

giosg Live Chat is a live chat solution which offers co-browsing, automated lead forms, configurable workflows, swimlanes, shopping cart integration, and more. Read more about giosg Live Chat

Single platform for sales, support and marketing. UserEnage increases conversion with automated and personalized messages in all channels. Read more about User

Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

Nextiva is transforming the way small businesses communicate. Nextiva is a communications platform providing small businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

UJET is an enterprise-grade SaaS solution offering a holistic support experience through voice & chat channels that customers can reach via an app, web, or IVR. Read more about UJET

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM

Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more. Read more about Live Guide

Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. Bpm’online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management… Read more about bpm'online CRM, Inside Sales and Customer Service Software).

Dixa is a cloud-based customer service platform that combines chat, email, and calls in a single interface, with real-time monitoring, built-in CRM, and more. Read more about Dixa

NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. Read more about NICE inContact We also integrate with leading CRMs like Salesforce to simplify the agent experience. NICE inContact provides you with advanced ACD, IVR and WFO tools to help create a personalized call center experience. Choose from a number of solutions to match your desired business goals or role, including Blended Predictive Dialer, Cloud PBX, and Speech Analytics software. Gather your customers from multi-channel communication sources - such as social media, chat, text, phone and email. Place them into one unified queue before skills-based routing automatically directs the call to the most appropriate agent.

FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations. Read more about FluentStream

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented. Read more about Aircall

Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring. Read more about Focus Contact Center

Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf

CrazyCall is cloud telephony solution for business which allows sales professionals to replace their handset with a CRM-enabled, web-based software that offers call recording, local telephone numbers, lead generation, real-time reporting, cold-call campaign automation, and more… Read more about CrazyCall

Wix is a website building & publishing platform which helps users create professional websites exactly the way they want, with a drag & drop website editor. Read more about Wix

Heymarket provides business text messaging for marketing, sales, support & operations teams, with shared inboxes, mobile apps, message templates, and more. Read more about Heymarket

LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on your website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale! Read more about LivePerson

HelpCrunch is a web & mobile customer communication platform that combines a modern live chat, email automation, and a simple help desk in one solution. Read more about HelpCrunch

Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients. Read more about Paldesk

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Read more about HarmonyPSA Gain valuable insight With all the functionality you need in one place you’ll have the visibility to see what’s going on at the highest level and make more informed decisions. Increase billing With integrated time tracking systems and streamlined, automated billing you can bill more quickly and accurately. Contract management functionality eliminates revenue leakage and so improves profitability. Grow sales Convert more of your sales pipeline using our campaign management tools. Maintain and grow your existing customer base by providing exceptional customer service. Streamline operations Defined workflow processes will ensure that work gets done the way you want it to, every time, saving time and resources

Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Read more about Salesforce Sales Cloud Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.

Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more… Read more about Call Center Application

CallSquad is a cloud-based outbound call campaign software for teams which provides businesses with the tools to plan, execute, and track call campaigns for purposes such as sales development, recruitment, lead qualification, event invitations, opt-in marketing consent, and more. Read more about CallSquad

T-Max Predictive Dialer is an inbound/outbound CRM dialing system for sales, marketing & collections teams with the aim of collecting more live contacts. Read more about T-Max Predictive Dialer

PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall

ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert knowledge. Read more about ProcedureFlow

Fenero is a cloud-based contact center solution for phone, email & live chat, with call & screen recording, IVR, call & email routing, dynamic scripting & more. Read more about Fenero

XenCALL is an all-in-one CRM and VoIP predictive dialer with inbound/outbound channels, ACD, IVR, call recording, a live floor map of agents and a webphone. Read more about XenCALL

Freshcaller is a cloud call center & global phone system for every type of business that helps improve customer engagement and collaboration with internal teams. Read more about Freshcaller

Aspect Via customer engagement platform is an omni-channel customer service solution with features for managing customer interactions, workforce, & self-service. Read more about Aspect Via

EducationFolder is a performance management suite for inbound & outbound contact centers, covering training, coaching, quality assurance, task management & more. Read more about EducationFolder

thinQ is a cloud communication platform designed to help contact centers, telcos and enterprises control all aspects of their inbound & outbound communications with local voice, toll-free voice, call routing, voice API integrations, database solutions, messaging technology, and more… Read more about thinQ

Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!

VanillaSoft brings together the best of CRM, Lead Management and Sales-by-Phone tools into one powerful queue-based lead management solution for inside sales teams, call centers, and other sales-by-phone professionals. VanillaSoft increases productivity, contact rates, makes cold calling easier, and improves sales accountability with features includ… Read more about VanillaSofting: • queue-based priority lead routing • auto dialing: progressive and preview • logical branch scripting • email drip lead nurturing • mass email • email templates • inbound web lead capture • lead scoring • voice drop of pre-recorded voice mails • call recording, monitoring, whisper & barge • ACD queues • Screen pops VanillaSoft also provides managers with access to list imports, workflow, campaign queue management, call activity dashboard, and custom reporting.

The Pims Auto Dialer is a full service call center suite with inbound, outbound and broadcast dialing functions. Read more about Pims Auto Dialer

Connect First software provides contact center solutions for inbound/ outbound calls, IVR customer engagement, and call centers. Read more about Connect First

Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more. Read more about Newfies-Dialer

uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers. Key features: - True All in One - Omnichannel: Email, SMS, Web Chat, Facebook, Twitter. Read more about uContact - IVR - Gamification - Recording - WFM

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue

Use ClickPoint Software solutions to manage leads, calls, contacts, tasks, and improve lead quality and quantity while automating your marketing and sales efforts. Read more about SalesExec

Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience

Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly. Read more about Ytel Platform

VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat. Read more about VICIdial

Cloud based contact center software with management and operator features incorporated as well as data security and analytical reports. Read more about VCC Live

Twilio Flex is a fully programmable cloud contact center solution which allows companies to instantly deploy an omnichannel contact center and customize discrete components including interaction routing, communication channels, workflows, UI & reporting to meet the unique needs of the organization… Read more about Twilio Flex

Twilio Programmable Voice enables organizations to build a custom call experience using a scalable API, and control communication using code. Users can embed calling into any application to enable conversations via any platform. The Voice API allows users to make, manage and route calls to anywhere. Read more about Twilio Programmable Voice

PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner

ChaseData offers a cloud-based call center solution with both inbound and outbound calling facility and an interactive voice response capability. Read more about ChaseData

RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools. Read more about RingCentral Contact Center

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo

Zoho Connect is a team collaboration app,that unifies people, resources, and the apps they need. Read more about Zoho Connect

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do. Read more about Slack

Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Read more about Zoho SalesIQ

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social. Read more about Freshchat

Chat.io is a multichannel chat platform to help companies engage with website visitors and convert them into customers, from anywhere - website, email or social. Read more about chat.io

Podium is a reputation management platform that manages reviews from multiple sites for increased visibility, improved operations, & better purchase decisions. Read more about Podium

BirdSeed is not only FOREVER FREE Live Chat, but also includes 11 other engagement tools that cater to early stage buyers, people want to communicate in a different way or when you aren't available - all in one button! Read more about BirdSeed

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently. Read more about Flock

KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk

Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents. Read more about Freshdesk

Salesforce Essentials is a cloud-based CRM for small businesses which allows users to manage leads, opportunities, pipelines, support requests, and more. Read more about Salesforce Essentials

Ad Sales Genius is an online ad-based customer relationship management (CRM) solution designed to help media companies streamline production, automate accounting, and more. The web-based interface and customizable workflows enable collaboration across sales, production and accounting departments. Read more about Ad Sales Genius

Build business applications and database apps quickly and easily. No-coding required. Read more about Kintone

ForceManager is the tool of choice for sales directors that are dedicated to improving the productivity of their teams. The success of the app is down to its 100% mobile first design, user-friendly interface, and high adoption rate (three times that of traditional CRMs). Read more about ForceManager

Capsule is the smart simple online CRM. It's used to build stronger customer relationships, make more sales, save time, be more organized and collaborate. Read more about Capsule

vCita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule, billing and administration. Read more about vCita Business App

A complete CRM for high-velocity sales teams with integrated phone and email, user behavior tracking and lead scoring. Read more about Freshsales

amoCRM is a sales & lead management solution for SMBs. With an interactive pipeline, users can automate salesflows from start to finish, set tasks and customize triggered activities like mailouts and social media advertising. Seamless integrations keep users and their data always in sync, whether they're on computer, mobile, or tablet… Read more about amoCRM

Base is a CRM software focused on empowering sales teams to win more deals. By automating tasks, data capture and analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance. Read more about Base CRM

TeamGram is a CRM & collaboration tool for SMBs that enables users to create sales quotes, track inventory, manage orders & invoices, build custom apps & more. Read more about TeamGram

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive

Grow your business faster than ever before by building stronger customer relationships, managing sales opportunities and exceeding expectations with Insightly. Read more about Insightly

Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM

monday.com is a versatile project management & collaboration tool to help you manage anything. Build structures, collaborate with your team, and get things done. Read more about monday.com

Contactually is a powerful, easy-to-use system for building better relationships, and getting the most from your network. Combining the best features of contact managers, email clients, and CRMs, Contactually gives you everything you need to quickly organize, follow-up, and engage with everyone who matters to you and your business. Read more about Contactually Contactually relies on a simple premise — better, more productive relationships are often simply a matter of staying in touch over time. That simple, proven logic is behind everything Contactually does, from its automatic follow-up reminders to its advanced automation and pipeline management features that allow you to scale your efforts to thousands of potential contacts. You don’t have to radically change the way you work or the tools you’re comfortable with to get more from your daily work. Try Contactually, and see what better relationships can do for your business.

Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper

All-in-one membership software tailored to you. VeryConnect brings together member management, engagement, and self-service. Quality software, friendly support. Read more about VeryConnect

Accelo makes it easy to manage all of the client work in your business - from prospect to payment and everything in between, all in one easy-to-use cloud-based app. With powerful features like automatic email capture, calendar and phone sync for automatic time sheets and powerful automated business rules, Accelo lets you focus on more important thin… Read more about Accelogs like growing your business. Try it now for free!

Marketing optimization software for marketing managers that are focused on generating targeted leads and improving sales team performance. Marketing Optimizer empowers digital marketers with the tools and reporting to continually improve their lead generation campaigns. Read more about Marketing Optimizer Marketing Optimizer integrates with all popular website testing, web analytics, and landing page optimization software.

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data. Read more about HubSpot CRM

Airtable is a mobile friendly organization & collaboration platform designed to provide any sized team with the tools to create easy-to-use & flexible workflows. Read more about Airtable

VeraSMART is a call accounting and reporting solution from Calero, supporting usage monitoring, call tracking, compliance, and more for both wireline and mobile. Read more about VeraSMART

QwikDial is cloud-based predictive/preview dialing software for ARM management with added features include secure payment processing and call recording. Read more about QwikDial

Innitel's Predictive Dialer is a call center management solution promising automated features that assist agents and managers to maximize campaign performance. Read more about Predictive Dialer

RingCentral, Inc. is an award-winning global provider of cloud unified communications and collaboration solutions. Read more about RingCentral