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Cvent Event Management
5
584
4
327
3
54
2
12
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Event management and webinar solution
Table of Contents
Cvent Event Management - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Cvent Event Management overview


Based on 990 verified user reviews
What is Cvent Event Management?
Cvent Event Management is an event management program with key features that include attendee management, registration management, online registration, reporting and analytics, and more.
Who uses Cvent Event Management?
Reviews for Cvent Event Management come from a wide variety of industries, including non-profit organization management (13% of reviewers), events services (12%), and hospitality (10%). The most frequent use case for Cvent Event Management cited by reviewers is event management (81% of reviewers).
What do users say about Cvent Event Management pricing?
Some users report that Cvent Event Management’s features can justify the investment for frequent or large events, and reviewers appreciate its cost-effectiveness in those cases. However, some reviewers find the pricing structure challenging, with high costs, add-on fees, and limited bundled options, making it difficult to justify for smaller organizations or infrequent events.
What are the most popular integrations for Cvent Event Management?
The Cvent Event Management integration most frequently cited by reviewers is Salesforce Sales Cloud, a CRM product rated 4.2 out of 5 for its integration with Cvent Event Management.
Starting price
Alternatives
with better value for money
Pros & Cons
Event Management
Event Registration
Navigation
Customer Support
Sales and Industry
Customization
Cvent Event Management’s user interface
Cvent Event Management pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
4.1
Customer support
4.5
Reviews sentiment
What do users say about Cvent Event Management?
Cvent Event Management is an event management program with key features that include attendee management, registration management, online registration, reporting and analytics, and more.
Select to learn more
Who uses Cvent Event Management?
Based on 990 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Cvent Event Management's key features
GetApp's analysis of 73 verified user reviews collected between July 2021 and October 2024 identifies Cvent Event Management's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Cvent Event Management's Attendee Management capabilities. They highlight the ease of checking in attendees using Attendee Hub and OnArrival, and the ability to keep attendees notified of important updates. Users report that the customizable interface provides flexibility in managing attendee participation. They find it valuable for exporting attendee details, tracking engagement, and awarding credits. Reviewers also mention the convenience of updating schedules and managing attendee data securely. Of the 26 Cvent Event Management users who gave detailed accounts of their use of Attendee Management, 100% rated this feature as important or highly important.
Desmond H.
Project Manager
Allison B.
Corporate Events Specialist

Jemima C.
Field Marketing Specialist

Chris J.
Registration and Technology Manager
Reviewers indicate that Cvent Event Management's Registration Management is efficient and user-friendly. They appreciate the ability to build registration criteria, customize attendee experiences, and manage multiple registration pathways. Users report that the platform allows for easy setup and modification, with capabilities like conditional logic and real-time data tracking. They find the dashboards and reports helpful for analyzing registration data. Some reviewers mention the need for improvements in group registration and payment functions. Of the 39 Cvent Event Management users who gave detailed accounts of their use of Registration Management, 97% rated this feature as important or highly important.
Users report that Cvent Event Management's Online Registration is straightforward and user-friendly. They appreciate the customization options for different attendee types and the seamless integration with payment processing. Reviewers highlight the ease of capturing and sharing registrant data, making the registration process efficient. They find it valuable for international guests and note that it significantly expedites the registration process for large events. Some users mention occasional issues with emails going to spam folders. Of the 25 Cvent Event Management users who gave detailed accounts of their use of Online Registration, 96% rated this feature as important or highly important.
Reviewers find Cvent Event Management's Payment Processing useful and convenient. They appreciate the streamlined process that allows attendees to register and pay simultaneously. Users report that the integration with payment gateways simplifies the process and keeps track of payments efficiently. They mention the ease of setting up payment processors and the support for multiple currencies. Some reviewers note challenges with managing discounts and the need for additional payment options like invoices. Of the 28 Cvent Event Management users who gave detailed accounts of their use of Payment Processing, 75% rated this feature as important or highly important.
All Cvent Event Management features
Features rating:
Cvent Event Management alternatives
Cvent Event Management pricing
Pricing plans
Pricing details:
User opinions about Cvent Event Management price and value
Value for money rating:
To see what individual users think of Cvent Event Management's price and value, check out the review snippets below.
Allison B.
Corporate Events Specialist

Maxwell P.
General Manager
Cvent Event Management integrations (25)
Integrations rated by users
We looked at 990 user reviews to identify which products are mentioned as Cvent Event Management integrations and how users feel about them.
Integration rating: 3.8 (12)
Integration rating: 4.6 (7)
“It picks up on email calls and helps with transparency and insights.”

N. W.
BDM
Integration rating: 4.0 (5)
Integration rating: 4.3 (5)
“It is an acceptable program but we have experienced connectivity and programming issues”
Sumuer W.
Director of Finance
Integration rating: 5.0 (4)
Integration rating: 4.0 (2)
Cvent Event Management customer support
What do users say about Cvent Event Management customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Cvent Event Management customer support.
A significant portion of users highlight Cvent's customer support as responsive, knowledgeable, and willing to go above and beyond.
Multiple users appreciate the variety of support channels, including 24/7 phone, chat, online resources, and a helpful community forum.
A fair number of users value the proactive follow-ups, personalized assistance, and account management that adapts to their needs.
Certain users report slow response times, difficulty reaching support by phone, and challenges with language barriers or lack of expertise.
Support options
Training options
To see what individual users say about Cvent Event Management's customer support, check out the review snippets below.
“I felt I was able to pick it up quickly and when I did need technical support, the cvent support team was quick to respond to my needs.”
Danielle D.
Office Manager
“Their customer service team is unreal - I have never had such prompt connection or assistance from ANY software...ever! While some of the functionality isn't intuitive, the Cvent team takes the time to drill down to where you are having trouble, walks you through the solution and then...checks back up to make sure it all worked out for you! ”
Shelley G.
Operations Coordinator - Meetings + Travel
“We did struggle with features not working on 'Game Day' and not being able to get ahold of our support team member, but I do think that was likely due to the time zone differences.”

Samantha H.
Digital Content Manager
Cvent Event Management FAQs
Cvent Event Management provides event planners with a complete solution to increase event attendance and decrease event costs. By automating the event management processes, the solution enables event managers to focus time on strategic decisions rather than repetitive and time-consuming tasks. Cvent Event Management's ticketing platform provides a fully branded event ticketing experience. The platform's complimentary and user-friendly destination guide and supplier network provide renowned agencies, wedding planners, party organizers, corporations and direct meeting planners alike with the essential event planning resources. By streamlining the site selection and sourcing process, Cvent Event Management allows event planners to research destinations, and find and compare meeting facilities using a unified interface. Online meeting management tool is essential to any company or corporation that handles meetings. As organizations strive to tighten spend across the enterprise, purchasing and travel departments seek to consolidate processes to gain more visibility into meeting spend. This is what is called strategic meetings management (SMM). Meeting planners must reach these budget goals while still trying to improve meetings. Cvent Event Management offers a comprehensive solution that allows companies to implement enterprise-wide strategic meetings management programs. The Cvent Strategic Meeting Management solution streamlines the corporate meetings and event process from the planning and sourcing phases through registration and travel booking. With various customizable reports, Cvent aids the planner in measuring meeting spend. Planners maintain complete creative control over events. Procurement departments can view the costs incurred and implement controls to rein in meeting spending. With Cvent's professional web survey tool, organizations can streamline the process of collecting feedback and timely business intelligence. Professionals can use Cvent's web survey system to test markets, qualify leads, measure program effectiveness, enhance company culture and gauge stakeholder opinions.
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