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Drift Logo

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Live chat & in-app messaging for sales & marketing

(17)

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Drift Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Pipedrive logo

CRM built by salespeople, for salespeople

visit website

Features

Total

Pipedrive logo
Drift logo

85

166

151

features in common

85

features in common

Pipedrive logo

Pipedrive user ratings

Functionality

4.3
(2.9K)

Top features

  • Online Forms

    5.0

  • Offline Form

    5.0

  • Inbox Management

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$24/month

Value for money

Pipedrive logo
4.4

0.3

Drift logo
4.1

What users say about Pipedrive's value for money

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
Bitrix24 logo

100% free CRM, collaboration, and communication tool suite

visit website

Features

Total

Bitrix24 logo
Drift logo

98

423

151

features in common

98

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.3
(842)

Top features

  • Client Database

    5.0

  • Online Time Tracking

    5.0

  • HR Management

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.1

Drift logo
4.1

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.
EngageBay CRM logo

Integrated sales & marketing software for growing teams

visit website

Features

Total

EngageBay CRM logo
Drift logo

101

226

151

features in common

101

features in common

EngageBay CRM logo

EngageBay CRM user ratings

Functionality

4.6
(752)

Top features

  • Multi-Account Management

    5.0

  • Customer Segmentation

    5.0

  • Content Delivery

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$14.99/month

Value for money

EngageBay CRM logo
4.7

0.6

Drift logo
4.1

What users say about EngageBay CRM's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Intercom logo

Intercom is bringing AI-first Customer Service to the world

visit website

Features

Total

Intercom logo
Drift logo

109

169

151

features in common

109

features in common

Intercom logo

Intercom user ratings

Functionality

4.4
(1K)

Top features

  • Message Personalization

    5.0

  • Negative Feedback Management

    5.0

  • Mass Texting

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$39/month

Value for money

Intercom logo
4.0

0.1

Drift logo
4.1

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
Drift logo

67

158

151

features in common

67

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.4

Drift logo
4.1

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

Categories in common

Qualified logo

Automated sales and lead qualification.

Features

Total

Qualified logo
Drift logo

19

20

151

features in common

19

features in common

Qualified logo

Qualified user ratings

Functionality

4.7
(3)

Top features

  • Proactive Chat

    5.0

  • Lead Qualification

    5.0

  • Lead Capture

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Zendesk Suite logo

Service-first CRM company that builds support & sales tools

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Features

Total

Zendesk Suite logo
Drift logo

71

182

151

features in common

71

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.1

Drift logo
4.1

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Birdeye logo

#1 most trusted reputation and customer experience platform

visit website

Features

Total

Birdeye logo
Drift logo

76

136

151

features in common

76

features in common

Birdeye logo

Birdeye user ratings

Functionality

4.6
(655)

Top features

  • Support Ticket Management

    5.0

  • Proactive Chat

    5.0

  • Feedback Management

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$350/month

Value for money

Birdeye logo
4.5

0.4

Drift logo
4.1

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
User.com logo

The engine of growth. An all in one solution for user data.

Features

Total

User.com logo
Drift logo

104

180

151

features in common

104

features in common

User.com logo

User.com user ratings

Functionality

4.4
(36)

Top features

  • Lead Management

    5.0

  • Calendar/Reminder System

    5.0

  • Email Marketing

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Value for money

User.com logo
4.6

0.5

Drift logo
4.1

What users say about User.com's value for money

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.
Actually, the idea is cool, guys, your customer service is awesome, after few days i've already understood how to use the main functions, love testing your actions everyday.
Zoho CRM logo

CRM software that helps you sell smarter, better, faster.

visit website

Features

Total

Zoho CRM logo
Drift logo

87

201

151

features in common

87

features in common

Zoho CRM logo

Zoho CRM user ratings

Functionality

4.3
(6.7K)

Top features

  • Gamification

    5.0

  • Business Process Automation

    5.0

  • Website Integration

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho CRM logo
4.3

0.2

Drift logo
4.1

What users say about Zoho CRM's value for money

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
Tidio logo

Communicator for businesses. live chat, messenger and email

Features

Total

Tidio logo
Drift logo

72

95

151

features in common

72

features in common

Tidio logo

Tidio user ratings

Functionality

4.6
(450)

Top features

  • Real-time Conversations

    5.0

  • One-to-One Messaging

    5.0

  • Contextual Guidance

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$29/month

Value for money

Tidio logo
4.5

0.4

Drift logo
4.1

What users say about Tidio's value for money

It was and is an excellent tool, I still use it on some websites. The online chat and integration with websites is one of the great things that I really liked.
We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.
Salesforce Service Cloud logo

Customer Service & Field Service Management Solutions

Features

Total

Salesforce Service Cloud logo
Drift logo

69

198

151

features in common

69

features in common

Salesforce Service Cloud logo

Salesforce Service Cloud user ratings

Functionality

4.4
(760)

Top features

  • Call Scripting

    5.0

  • Lead Management

    5.0

  • File Sharing

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$25/month

Value for money

Salesforce Service Cloud logo
4.2

0.1

Drift logo
4.1

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.

Categories in common

charles logo

Web-based conversational commerce suite for consumer brands

Features

Total

charles logo
Drift logo

88

134

151

features in common

88

features in common

charles logo

charles user ratings

Functionality

4.2
(20)

Top features

  • Support Ticket Management

    5.0

  • Real-Time Notifications

    5.0

  • Real-time Consumer-facing Chat

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

349/month

Value for money

charles logo
4.3

0.2

Drift logo
4.1

What users say about charles' value for money

So far we have only done newsletter campaigns and has worked pretty nice. Our POC motivates us to push more and we are excited to explore charles further and bring results.
The interface is very useful and fast. It is very nice that it can be integrated with many apps.
Magileads logo

Business starts her

Features

Total

Magileads logo
Drift logo

94

176

151

features in common

94

features in common

Magileads logo

Magileads user ratings

Functionality

4.8
(5)

Unique features

  • Newsletter Management

    N/A

  • Pipeline Management

    N/A

  • Subscription Management

    N/A

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Tiledesk logo

Conversational Automation Made Easy

Features

Total

Tiledesk logo
Drift logo

79

102

151

features in common

79

features in common

Tiledesk logo

Tiledesk user ratings

Functionality

4.4
(146)

Top features

  • Lead Qualification

    5.0

  • Customer Support

    5.0

  • Visual Analytics

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

15/month

Value for money

Tiledesk logo
4.5

0.4

Drift logo
4.1

What users say about Tiledesk's value for money

The only thing I dislike about Tiledesk is the lag that can occur when using it. This can be frustrating when trying to get work done in a timely manner.
It really helps to keep our customers engaged and provides a great way to get help when needed. The help desk feature is also great.
hello24.ai logo

Conversational commerce platform

Features

Total

hello24.ai logo
Drift logo

35

48

151

features in common

35

features in common

hello24.ai logo

hello24.ai user ratings

Functionality

4.6
(22)

Top features

  • Third-Party Integrations

    5.0

  • Chat/Messaging

    5.0

  • Visual Analytics

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$20/month

Value for money

hello24.ai logo
4.7

0.6

Drift logo
4.1

What users say about hello24.ai's value for money

It is fun to work with this team. We had good support from people like Santosh and Siva to enable the entire shop even if we were not on a plug-in kind of e-commerce platform.
It offers robust features and excellent customer support, making it a top choice for efficient communication with customers.
Constant Contact logo

We deliver success.

visit website

Features

Total

Constant Contact logo
Drift logo

64

134

151

features in common

64

features in common

Constant Contact logo

Constant Contact user ratings

Functionality

4.2
(2.7K)

Top features

  • Event Scheduling

    5.0

  • Lead Qualification

    5.0

  • Keyword Filtering

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$12/month

Value for money

Constant Contact logo
4.1
Drift logo
4.1

What users say about Constant Contact's value for money

They were very responsive and did a great job helping me figure out the best way to use the software. The Event tool was nice and make event management through the list easy to do.
Given the circumstances of the pandemic and not using the services to even log in during the last year, that was inconsiderate and unacceptable.
Smith.ai logo

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Features

Total

Smith.ai logo
Drift logo

83

99

151

features in common

83

features in common

Smith.ai logo

Smith.ai user ratings

Functionality

4.8
(30)

Top features

  • Chat/Messaging

    5.0

  • Alerts/Notifications

    5.0

  • Virtual Assistant

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$140/month

Value for money

Smith.ai logo
4.7

0.6

Drift logo
4.1

What users say about Smith.ai's value for money

I am not fighting with them for 6 months of overages and they will only refund 2 months. I now have to dispute the charges with my CC.
My experience with the Chat Service and Smith altogether has been tremendous and I consider this company a huge asset to my Firm. Their customer support is outstanding, personalized and very quick.
HubSpot CRM logo

Everything you need to sell in one integrated suite

visit website

Features

Total

HubSpot CRM logo
Drift logo

53

86

151

features in common

53

features in common

HubSpot CRM logo

HubSpot CRM user ratings

Functionality

4.4
(4.1K)

Top features

  • For Mac Devices

    5.0

  • Relationship Tracking

    5.0

  • For Financial Institutions

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Value for money

HubSpot CRM logo
4.3

0.2

Drift logo
4.1

What users say about HubSpot CRM's value for money

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Consolto  logo

Simply Meet Customers Online

Features

Total

Consolto  logo
Drift logo

42

83

151

features in common

42

features in common

Consolto  logo

Consolto user ratings

Functionality

4.7
(72)

Top features

  • Real-time Consumer-facing Chat

    5.0

  • Presentation Streaming

    5.0

  • Real-Time Chat

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$8.2/month

Value for money

Consolto  logo
4.7

0.6

Drift logo
4.1

What users say about Consolto 's value for money

I've had a great experience - it was very user friendly from the beginning and when I did have a question, Support has been very helpful.
I like that it has so many options for Chatting with Customers with Chat, Audio, Video and more. And the ease of use, customization, setup & installation is Awesome.
Serviceform logo

Website integrated online booking, donation and lead forms

Features

Total

Serviceform logo
Drift logo

72

98

151

features in common

72

features in common

Serviceform logo

Serviceform user ratings

Functionality

4.5
(30)

Top features

  • Forms Creation & Design

    5.0

  • Process/Workflow Automation

    5.0

  • Customizable Templates

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0

  • Email Campaign Management

    5.0

Pricing

Starting from

$9/month

Value for money

Serviceform logo
4.5

0.4

Drift logo
4.1

What users say about Serviceform's value for money

Unfortunately, there are quite a few leads who may put in wrong email addresses or phone numbers, which is time lost for the agents during qualification.
Good application for business as it is easy to use and user friendly interface and booking and making appointments are easy.
Involve.me logo

No-code content builder for forms, surveys, quizzes & more

Features

Total

Involve.me logo
Drift logo

47

106

151

features in common

47

features in common

Involve.me logo

Involve.me user ratings

Functionality

4.2
(65)

Top features

  • Lead Capture

    5.0

  • Real-Time Notifications

    5.0

  • Pipeline Management

    5.0

Drift logo

Drift user ratings

Functionality

4.3
(198)

Top features

  • Contact Database

    5.0

  • Lead Capture

    5.0