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Financial Services Cloud Logo

Cloud-based CRM software for financial services institutions

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Financial Services Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: April 2026

Financial Services Cloud overview

What is Financial Services Cloud?

Financial Services Cloud is designed for financial institutions, including banks and wealth management firms. Users can manage multiple lines of business, core systems, processes, and channels through an industry-standard data model that includes objects for financial accounts, mortgages, assets, loans, deposits, liabilities, and financial life goals for individual clients and households.

The platform supports integrations with financial planning tools, electronic forms, data aggregation services, and loan origination systems through a partner ecosystem. Users can track customer relationships using the visual Relationship Map, manage new customer opportunities with Intelligent Needs-Based Referrals, and create Customizable Communities for consistent customer experiences across channels. The Lightning App Builder allows administrators to create tailored user experiences with drag-and-drop components.

Financial Services Cloud provides banks and wealth management firms with artificial intelligence and analytics tools built into the Salesforce platform to support business growth and operational efficiency.

Starting price

325per user /
per month
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Alternatives

Financial Services Cloud’s user interface

Ease of use rating:

Financial Services Cloud reviews

Overall rating

4.8

/5

5

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.80/10
Rating distribution

5

4

3

2

1

4

1

0

0

0

Financial Services Cloud's key features

Most critical features, based on insights from Financial Services Cloud users:

Relationship Tracking
Lead management
Customer database
Data import/export
Client management
Activity dashboard

All Financial Services Cloud features

Features rating:

Access controls/permissions
Accounting
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
Amortization schedule
API
Approval process control
Asset lifecycle management
Audit management
Audit trail
Auto loans
Automated decisioning/underwriting
Automatic funds distribution
Billing & invoicing
Borrower management
Broker/Agent portal
Business loans
Calendar management
Calendar sync
Campaign management
Carrier upload
Case management
Claims management
Claims tracking
Client database
Client management
Client portal
Collaboration tools
Collateral tracking
Commercial Mortgages
Commission calculations
Commission management
Communication management
Comparative insurance rating
Compliance management
Compliance tracking
Configurable workflow
Contact database
Contact management
Credit reporting
CRM
Customer database
Customer management
Customer portal
Customer statements
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Data visualization
Digital signature
Document management
Document storage
Document templates
Drag & drop
Electronic Applications
Electronic claims
Email management
Email marketing
Email templates
Expense tracking
Financial analysis
Financial management
For Auto Insurance
For Borrowers
For brokers
For Casualty Insurance
For Disability Insurance
Forecasting
For financial institutions
For health/medical insurance
For Homeowners Insurance
For insurance industry
For Life Insurance
Forms management
For Personal Insurance
HIPAA compliant
Insurance policy management
Insurance Rating
Interaction tracking
Invoice management
Lead capture
Lead management
Life & health
Loan management
Loan origination
Loan processing
Loan servicing
Marketing automation
Mobile access
Monitoring
Mortgages
Multi-Channel communication
Multi-Company
Multi-Currency
Multiple Line Rating
Multi-State
Outsource Processing
Paper-Based Claims
Payment collection
Payment tracking
Performance metrics
Pipeline management
Planning Tools
Policy management
Portfolio management
Pre-Qualification
Pricing management
Process/Workflow automation
Property & casualty
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time reporting
Real-Time updates
Referral tracking
Relationship Tracking
Reminders
Reporting/Analytics
Reporting & statistics
Residential Mortgages
Risk assessment
Risk management
Rules-Based workflow
Sales reports
Scheduling
Search/Filter
Secure data storage
Secure login
Segmentation
Self service portal
SSL security
Status tracking
Task management
Task scheduling
Team Assignments
Template management
Territory management
Third-Party integrations
Third Party Loan Origination
Transaction history
User management
Visual analytics
Visual Presentation
Workflow management

Financial Services Cloud alternatives

Financial Services Cloud logo
visit website

Starting from

325

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Starting from

39

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Per month

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Features
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Zoho CRM logo
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Starting from

14

/user

Per month

Free trial
Free version
Ease of Use
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Customer Support
Maximizer CRM logo
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Starting from

65

/user

Per month

Free trial
Free version
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Features
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Customer Support

Financial Services Cloud pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Financial Services Cloud for Sales

325

/user

Per month

Features included:

  • Industry-Specific Data Models Using Sales Cloud Enterprise Edition As A Foundation
  • Actionable Segmentation For Efficient Outreach
  • Financial Goals And Plans To Empower Customers’ Financial Success

Financial Services Cloud for Service

325

/user

Per month

Features included:

  • Industry-Specific Workflows Using Service Cloud Enterprise Edition As A Foundation
  • Easy-To-Use CSR Console For Single Pane Of Glass
  • Service Process Studio For Low-Code Customization

Financial Services Cloud for Sales and Services

350

/user

Per month

Features included:

  • Industry-Specific Data Models And Workflows Using Sales Cloud And Service Cloud Enterprise Edition As A Foundation
  • Financial Goals And Plans To Empower Customers’ Financial Success
  • Service Process Studio For Low-Code Customization

Financial Services Cloud Agentforce 1 Sales

750

/user

Per month

Features included:

  • Best Of Salesforce Sales For Bankers, Advisors, And Brokers

Financial Services Cloud Agentforce 1 Service

750

/user

Per month

Features included:

  • Best Of Salesforce Service For Financial Services, Contact Centers, And Service Operations

User opinions about Financial Services Cloud price and value

Value for money rating:

Financial Services Cloud integrations (9)

Integrations rated by users

We looked at 5 user reviews to identify which products are mentioned as Financial Services Cloud integrations and how users feel about them.

Integration rating: 4.0 (1)

it allows us to use existing workflows and processes and update fields and records in selesforce automatically. This gives more information to our sales team.

Document updating for onboarding and subscription docs

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Robert D.

Head of It

1/2

Integration rating: 5.0 (1)

Integration rating: 3.0 (1)

Ho utilizzato tantissimo l'integrazione per eseguire deploy automatici quando il codice veniva aggiornato.

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Samuele R.

CTO

Integration rating: 5.0 (1)

easily the most amazing tool we have, makes Heroku easier. We leverage with AWS S3 because you need something to connect the custodian to a server (S3) then something (integrate.io) to connect to Heroku to organize the data then to push it to Salesforce. It's a series of events and platforms.

BC

Brittany C.

SR Associate, Technology

Financial Services Cloud support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat
24/7 (Live rep)
Knowledge Base

Training options

Webinars
In Person
Documentation
Live Online
Videos

Financial Services Cloud FAQs

Related categories