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Focus Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call & Contact Center Software Focus Contact Center
Table of Contents
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Focus Contact Center - 2026 Pricing, Features, Reviews & Alternatives
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Focus Contact Center overview
What is Focus Contact Center?
Top quality, quickly - this is what your customers want, making contact and conversion tougher than ever. With the Focus Contact Center Platform you can synergise marketing and sales processes. From website visit to purchase, all in one tool.
Nurture your leads with automatic e-mail and SMS campaigns, profile customers according to their behavior, and target them with personalized sales actions.
When customers click links in your message, call them within seconds - and grow conversion by up to 30 percent.
Make your sales more effective with multi-channel contact options (phone, e-mail, SMS, chat).
Boost conversion, make more sales calls, analyze and improve processes with detailed reporting - and skyrocket your performance with the Focus Contact Center sales and marketing platform.
Key benefits of using Focus Contact Center
? All in one interface, without the hassle of switching between systems.
? Multiple dialing modes can be used, including half-progressive, progressive, and predictive dialing, as well as a range of methods where agents are able to select the record they wish to work on.
? With the integrated softphone you won’t have to install any software - just click and start working.
? Combine all your customer knowledge in all interactions, getting valuable context for faster personalized support.
Starting price
per month
Alternatives
with better value for money
Focus Contact Center’s user interface
Focus Contact Center reviews
Overall rating
5.0
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
4
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Focus Contact Center's features
Features rating:
Focus Contact Center alternatives
Focus Contact Center
Starting from
15
Per month
JustCall
Starting from
29
Per month
Dialpad
Starting from
27
Per month
CTM
Starting from
79
Per month
Focus Contact Center pricing
Value for money rating:
Starting from
15
Per month
Per Feature
User opinions about Focus Contact Center price and value
Value for money rating:
Focus Contact Center integrations (5)
Focus Contact Center support options
Typical customers
Platforms supported
Support options
Training options
Focus Contact Center FAQs
Focus Contact Center has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Focus Contact Center?
Focus Contact Center has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Focus Contact Center support?
Focus Contact Center supports the following languages:
German, Polish, English
Q. Does Focus Contact Center support mobile devices?
Focus Contact Center supports the following devices:
Android
Q. Does Focus Contact Center offer an API?
Yes, Focus Contact Center has an API available for use.
Q. What other apps does Focus Contact Center integrate with?
Focus Contact Center integrates with the following applications:
Adobe Commerce, SALESmanago Marketing Automation, Salesforce Sales Cloud, SugarCRM, Shopify
Q. What level of support does Focus Contact Center offer?
Focus Contact Center offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base