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GestSup

French-language support management software

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GestSup Alternatives

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Top 100 Alternatives & Competitors to GestSup

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

10

96

21

features in common

10

features in common

Vivantio's unique features

  • Drag & Drop

  • Customizable Branding

  • Customizable Forms

  • Change Management

GestSup's unique features

  • Project Time Tracking

  • Reminders

  • Asset Management

  • Calendar Management

Starting from

$42/month

Value for money

4.2

0.8

5.0

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

HarmonyPSA

4.5
(22)

The next generation of professional services automation.

Features

Total

18

332

21

features in common

18

features in common

HarmonyPSA's unique features

  • Email Marketing

  • Offline Time Tracking

  • Forecasting

  • Leave Tracking

GestSup's unique features

  • User Management

  • Multiple User Accounts

  • Email Invitations & Reminders

Starting from

$65/month

Value for money

4.4

0.6

5.0

What users say about HarmonyPSA's value for money

Customer Service is exactly what you need - fast, informative, helpful and friendly. Fantastic supporting documentation for implementation and continuing use.

Sophie L.

I must have spent countless days looking for the "right" PSA tool and I just kept coming back to Harmony, I love it. Happy to share my experience with anybody thinking about a new PSA.

AF

Alex F.

Bitrix24

4.0
(466)

100% free CRM, collaboration and communication tool suite

Features

Total

13

356

21

features in common

13

features in common

Bitrix24's unique features

  • Dashboard

  • Assignment Management

  • Campaign Management

  • Meeting Management

GestSup's unique features

  • Multiple User Accounts

  • Email Invitations & Reminders

  • IT Asset Management

  • Asset Management

Starting from

$24/month

Value for money

4.2

0.8

5.0

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
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Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Features

Total

13

168

21

features in common

13

features in common

Zoho Desk's unique features

  • Alerts / Escalation

  • Time & Expense Tracking

  • Automatic Call Distribution

  • Forms Management

GestSup's unique features

  • Project Time Tracking

  • Email Invitations & Reminders

  • IT Asset Management

  • Asset Management

Starting from

$14/month

Value for money

4.5

0.5

5.0

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

Features

Total

15

126

21

features in common

15

features in common

Freshdesk's unique features

  • Performance Metrics

  • Archiving & Retention

  • Customer Complaint Tracking

  • Full Text Search

GestSup's unique features

  • Audit Trail

  • Asset Management

  • IT Asset Tracking

  • Email Invitations & Reminders

Starting from

$19/month

Value for money

4.4

0.6

5.0

What users say about Freshdesk's value for money

I love support team, they're always there 24-7 replying to my queries and keen on giving alternative solutions. I love the idea of customizing the ticket and adding templates.

RA

Rana A.

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

Agile CRM

4.2
(406)

Sales and marketing CRM for growing businesses

Features

Total

12

226

21

features in common

12

features in common

Agile CRM's unique features

  • Contact Management

  • Macros/Templated Responses

  • Internal Chat Integration

  • Quotes/Estimates

GestSup's unique features

  • Reminders

  • Email Invitations & Reminders

  • Project Time Tracking

  • Asset Management

Starting from

$8.99/month

Value for money

4.2

0.8

5.0

What users say about Agile CRM's value for money

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

DB

Drew B.

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

BD

Brandon D.

EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

Features

Total

9

203

21

features in common

9

features in common

EngageBay's unique features

  • Win / Loss Analysis

  • Mobile Optimized Emails

  • Email Response Control

  • Call Tracking Metrics

GestSup's unique features

  • Audit Trail

  • Multiple User Accounts

  • Asset Management

  • IT Asset Tracking

Starting from

$9.99/month

Value for money

4.8

0.2

5.0

What users say about EngageBay's value for money

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

Cuong T.

We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.

SM

Sian M.

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

Features

Total

10

89

21

features in common

10

features in common

Wix Answers' unique features

  • Call Routing

  • Call Logging

  • Issue Tracking

  • Activity Dashboard

GestSup's unique features

  • Project Time Tracking

  • Reminders

  • Asset Management

  • IT Asset Tracking

Starting from

$24/month

Value for money

4.3

0.7

5.0

What users say about Wix Answers' value for money

We like the clear and clean design and functionality, beautiful layout, easy handling, easy and professional website integration with a clear structure.

Suzy N.

It's a great tool to solve issues and receive tips and help from professionals. Totally useful for beginners and professionals who need support in building their page.

AV

Antonios V.

HubSpot Service Hub

4.4
(113)

Cloud-based customer service solution for firms of all sizes

Features

Total

7

56

21

features in common

7

features in common

HubSpot Service Hub's unique features

  • Alerts / Escalation

  • Appointment Scheduling

  • Real-time Consumer-facing Chat

  • Automated Routing

GestSup's unique features

  • API

  • Project Time Tracking

  • Search/Filter

  • Asset Management

Starting from

$50/month

Value for money

4.2

0.8

5.0

What users say about HubSpot Service Hub's value for money

This is an amazing tool to have, especially since we are a tech company trying to give our customers the opportunity to learn about our platform and troubleshoot through issues themselves.

NJ

Nicollette J.

The best tool for a greater workflow, you can do everything you need to give the best elements for your clients.

NB

Nicholas B.

SolarWinds Service Desk

4.6
(516)

IT Service Desk & Asset Management Software

Features

Total

9

109

21

features in common

9

features in common

SolarWinds Service Desk's unique features

  • Authentication

  • Mobile Access

  • Contract/License Management

  • HIPAA Compliant

GestSup's unique features

  • Multiple User Accounts

  • Project Time Tracking

  • IT Asset Tracking

  • Calendar Management

Starting from

$19/month

Value for money

4.5

0.5

5.0

What users say about SolarWinds Service Desk's value for money

The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.

JI

Jason I.

Ticketing system, knowledge base and inventory management are all awesome and constantly improving. And the metrics are great to help justify budgets to upper management, and show trends.

PS

Paul S.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

13

196

21

features in common

13

features in common

Zendesk's unique features

  • Alerts / Escalation

  • Appointment Management

  • Mobile Access

  • Online Forums

GestSup's unique features

  • Project Time Tracking

  • Email Invitations & Reminders

  • IT Asset Management

  • Asset Management

Starting from

19/month

Value for money

4.1

0.9

5.0

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

HappyFox Help Desk

4.6
(83)

Helpdesk, customer support software

Features

Total

12

91

21

features in common

12

features in common

HappyFox Help Desk's unique features

  • Contact Management

  • Discussions / Forums

  • Social Media Integration

  • Live Chat

GestSup's unique features

  • Multiple User Accounts

  • Email Invitations & Reminders

  • Audit Trail

  • Asset Management

Starting from

$29/month

Value for money

4.5

0.5

5.0

What users say about HappyFox Help Desk's value for money

The ability to extract constituent data is very helpful. It helps us strategize on how to improve our constituent relations.

SA

Sharon A.

It's easy to use across teams, easy to view data and easy to customize for our needs. There is also a wonderful help team that was instrumental in getting us set up and functioning as we needed.

KR

Kelsey R.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

15

191

21

features in common

15

features in common

LiveAgent's unique features

  • Decision Support

  • Customer Complaint Tracking

  • Usage Tracking/Analytics

  • Agent Interface

GestSup's unique features

  • Reminders

  • Asset Management

  • IT Asset Tracking

  • Email Invitations & Reminders

Starting from

$15/month

Value for money

4.7

0.3

5.0

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

7

40

21

features in common

7

features in common

Yonyx's unique features

  • Access Controls/Permissions

  • Content Management

  • Application Development

  • WYSIWYG Editor

GestSup's unique features

  • Alerts/Notifications

  • Audit Trail

  • Multiple User Accounts

  • Asset Management

Value for money

4.7

0.3

5.0

What users say about Yonyx's value for money

Far and away the best part is the support I've received from a customer rep. They always make themselves available to answer any and all of my questions and share their vast wealth of knowledge.

AD

Andrew D.

I like the user interface, it is super intuitive and visually appealing.

AR

Anonymous Reviewer

Hiver

4.7
(72)

Hiver: World's First Gmail-based Customer Service Helpdesk

Features

Total

7

59

21

features in common

7

features in common

Hiver's unique features

  • Alerts / Escalation

  • Routing

  • Assignment Management

  • Queue Management

GestSup's unique features

  • Support Ticket Management

  • Audit Trail

  • Multiple User Accounts

  • Asset Management

Starting from

$12/month

Value for money

4.6

0.4

5.0

What users say about Hiver's value for money

We have had a great experience with Hiver. It has really improved our customer service and any time I have had a question or issue their tech support was ready to help.

AW

Amanda W.

I really enjoy the save and close feature when I know an issue has been resolved. It helps me keep track of everything I need in my busy job.

pp

priyanka p.

LiveChat

4.6
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

10

94

21

features in common

10

features in common

LiveChat's unique features

  • Automated Scheduling

  • Social Media Integration

  • File Management

  • Feedback Management

GestSup's unique features

  • Project Time Tracking

  • Reminders

  • Asset Management

  • IT Asset Tracking

Starting from

$16/month

Value for money

4.5

0.5

5.0

What users say about LiveChat's value for money

It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

AR

Anonymous Reviewer

There are a lot of options out there but this is by far the best. Easy to setup, the pricing is fair, and their technical support team is awesome.

SJ

Shanta J.

NICE CXone

4.2
(457)

Cloud Contact Center Software

Features

Total

7

108

21

features in common

7

features in common

NICE CXone's unique features

  • Contact Management

  • List Management

  • Performance Metrics

  • Real-Time Chat

GestSup's unique features

  • IT Asset Management

  • Audit Trail

  • Multiple User Accounts

  • Asset Management

Starting from

$100/month

Value for money

4.0

1.0

5.0

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

LiveHelpNow

4.6
(70)

Help desk and live chat solution for customer service

Features

Total

11

97

21

features in common

11

features in common

LiveHelpNow's unique features

  • CRM

  • Performance Metrics

  • Lead Capture

  • Multi-Language

GestSup's unique features

  • Reminders

  • Collaboration Tools

  • Asset Management

  • IT Asset Tracking

Starting from

$21/month

Value for money

4.7

0.3

5.0

What users say about LiveHelpNow's value for money

Customer service is outstanding. Any time I have needed their assistance, they have been great.

JA

Joe A.

I am feeling very confident taking Live Help Now to my boss for consideration. I feel it will be a great tool in reaching my customers since with my business there are usually a lot of questions.

AG

Ashley G.

Kayako

4.0
(158)

Unified customer service platform

Features

Total

11

89

21

features in common

11

features in common

Kayako's unique features

  • Problem Management

  • Configurable Workflow

  • Live Chat

  • Rules-Based Workflow

GestSup's unique features

  • Project Time Tracking

  • IT Asset Management

  • Asset Management

  • IT Asset Tracking

Starting from

$15/month

Value for money

3.8

1.2

5.0

What users say about Kayako's value for money

I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.

Samir H.

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

Vision Helpdesk

4.6
(28)

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

Features

Total

14

85

21

features in common

14

features in common

Vision Helpdesk's unique features

  • Virtual Assistant

  • Action Management

  • Customizable Fields

  • Client Portal

GestSup's unique features

  • Project Time Tracking

  • Email Invitations & Reminders

  • Calendar Management

  • User Management

Starting from

$8/month

Value for money

4.4

0.6

5.0

What users say about Vision Helpdesk's value for money

What I like about Vision Helpdesk is that it is organized and easy to manage. It is also very user-friendly and we had really good responses from our clients.

HP

Hafifah P.

SLA supported, good reporting, unlimited agents, customization help, very nice support, constant update with stable release, cost effective, mobile application, etc.

Gitesh T.

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

Features

Total

5

46

21

features in common

5

features in common

HelpOnClick's unique features

  • Website Visitor Tracking

  • Alerts / Escalation

  • Real Time Monitoring

  • Request Assignment

GestSup's unique features

  • Alerts/Notifications

  • Audit Trail

  • Email Invitations & Reminders

  • Multiple User Accounts

Starting from

$7.2/month

Value for money

4.6

0.4

5.0

What users say about HelpOnClick's value for money

Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.

NL

Nancy L.

As the Admin for my company, I like being able to utilize the functionality at maximum capacity to better understand how my team is using the software, and how we can better serve our customers.

AR

Anonymous Reviewer

Features

Total

15

86

21

features in common

15

features in common

InvGate Service Desk's unique features

  • Call Center Management

  • Feedback Management

  • Document Templates

  • Real-time Updates

GestSup's unique features

  • Reminders

  • Calendar Management

  • User Management

  • Email Invitations & Reminders

Value for money

4.5

0.5

5.0

What users say about InvGate Service Desk's value for money

Invgate Service Desk manages complex processes in a very easy and nice to use way. The integration with Invgate Asset Management tool is amazing.

FA

Fernanda A.

Easy to setup and easy to understand on daily usage, the relations between grouping, help desk and catalog is superb.

WH

Windy H.

ConnectWise Control

4.7
(1,7k)

Remote meeting platform for resolving customers' queries

Features

Total

9

66

21

features in common

9

features in common

ConnectWise Control's unique features

  • Troubleshooting

  • Remote Printing

  • Self Service Portal

  • Session Recording

GestSup's unique features

  • Multiple User Accounts

  • Project Time Tracking

  • Asset Management

  • IT Asset Tracking

Starting from

$24/month

Value for money

4.6

0.4

5.0

What users say about ConnectWise Control's value for money

How light weight and simple the deployment is. I am super impressed with how easy the remote client is to install, especially in a domain environment.

JA

Jacob A.

With that being said, ConnectWise has been 100% functional and satisfactory in this capacity. Super, super easy to deploy and use.

BM

Broc M.

Salesforce Service Cloud

4.4
(513)

Customer Service & Field Service Management Solutions

Features

Total

15

195

21

features in common

15

features in common

Salesforce Service Cloud's unique features

  • Data Import/Export

  • Online Forums

  • Issue Tracking

  • Fund Accounting

GestSup's unique features

  • Reminders

  • IT Asset Tracking

  • User Management

  • Email Invitations & Reminders

Value for money

4.1

0.9

5.0

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.

Claire B.

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

Features

Total

13

80

21

features in common

13

features in common

Cayzu's unique features

  • Alerts / Escalation

  • Configurable Workflow

  • Visual Analytics

  • URL Customization

GestSup's unique features

  • Multiple User Accounts

  • Email Invitations & Reminders

  • Reminders

  • Asset Management

Starting from

$4/month

Value for money

4.9

0.1

5.0

What users say about Cayzu's value for money

Cayzu really set the bar high. This was a great choice and I would recommend them to anybody looking to provide great customer service at an affordable price.

JP

John P.

The wealth of knowledge within the Cayzu Customer Service Knowledge base is very useful and frequently updated. This helps us and them reduce calls and increase customer satisfaction.

MS

Marc S.

JIRA Service Management

4.4
(267)

The only ITSM solution built on the Jira platform

Features

Total

14

97

21

features in common

14

features in common

JIRA Service Management's unique features

  • Text Editing

  • Availability Management

  • Customizable Forms

  • Remote Access/Control

GestSup's unique features

  • Project Time Tracking

  • Email Invitations & Reminders

  • IT Asset Tracking

  • Calendar Management

Starting from

$20/month

Value for money

4.2

0.8

5.0

What users say about JIRA Service Management's value for money

It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

VB

Vishal B.

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.

MP

Mladen P.

Sprinklr

4.2
(59)

Social media management, analytics & strategy planning.

Features

Total

11

90

21

features in common

11

features in common

Sprinklr's unique features

  • Keyword Filtering

  • Engagement Tracking

  • Rules-Based Workflow

  • Offline Access

GestSup's unique features

  • Interaction Tracking

  • IT Asset Management

  • Asset Management

  • IT Asset Tracking

Value for money

3.9

1.1

5.0

What users say about Sprinklr's value for money

Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.

DH

Daniel H.

The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.

Celexsy A.

GoToAssist

4.5
(131)

Remote support software

Features

Total

4

30

21

features in common

4

features in common

GoToAssist's unique features

  • Access Controls/Permissions

  • Incident Management

  • File Sharing

  • Session Transfer

GestSup's unique features

  • Alerts/Notifications

  • Audit Trail

  • Support Ticket Management

  • Multiple User Accounts

Starting from

$69

Value for money

4.2

0.8

5.0

What users say about GoToAssist's value for money

The best features are the ability to obtain diagnostic information on the host machine with the click of a button and the ability to have other support team members join a session.

AR

Anonymous Reviewer

I used this software for years and have seen it through many different variations but it definitely remains my favourite. Its ease of use and complex features are made functional and fun to use.

Tracey M.

elevio

4.6
(27)

Self-service support & customer education platform

Features

Total

9

97

21

features in common

9

features in common

elevio's unique features

  • Ad hoc Reporting

  • Engagement Tracking

  • Multi-Channel Data Collection

  • Approval Process Control

GestSup's unique features

  • Project Time Tracking

  • Search/Filter

  • Asset Management

  • IT Asset Tracking

Starting from

$79/month

Value for money

4.6

0.4

5.0

What users say about elevio's value for money

Working with the Elev.io team has been great. They are responsive, but more than that, extremely helpful if we hit any issues or questions.

CT

Claire T.

Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure.

Tv

Tony v.

Front

4.5
(206)

Email management software and shared inbox for teams

Features

Total

14

120

21

features in common

14

features in common

Front's unique features

  • Chat/Messaging

  • Social Media Integration

  • Multi-Channel Data Collection

  • Customer Database

GestSup's unique features

  • Project Time Tracking

  • Email Invitations & Reminders

  • Asset Management

  • IT Asset Tracking

Starting from

$19/month

Value for money

4.2

0.8

5.0

What users say about Front's value for money

There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.

CS

Courtney S.

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

HaloPSA

4.8
(16)

HaloPSA brings everything an MSP needs into one location.

Features

Total

17

150

21

features in common

17

features in common

HaloPSA's unique features

  • Quotes/Estimates

  • Access Controls/Permissions

  • Alerts / Escalation

  • Productivity Analysis

GestSup's unique features

  • User Management

  • Email Invitations & Reminders

  • Reminders

  • Multiple User Accounts

Starting from

£29/month

Value for money

4.5

0.5

5.0

What users say about HaloPSA's value for money

This software is very modern and very easy to use. Customisation and branding is easy to do and the help and support from day 1 has been excellent.

AS

Andy S.

From bespoke consultancy, to fabulous guys on support, we have full confidence in the product that allows us to grows into it, as and when required.

Matthew R.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

10

131

21

features in common

10

features in common

Genesys Cloud's unique features

  • IVR / Voice Recognition

  • Automatic Call Distribution

  • List Management

  • Customer Experience Management

GestSup's unique features

  • Project Time Tracking

  • Reminders

  • Asset Management

  • IT Asset Tracking

Starting from

$75/month

Value for money

3.9

1.1

5.0

What users say about Genesys Cloud's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

HelpDesk

4.5
(29)

Ticketing software for effortless customer support

Features

Total

11

65

21

features in common

11

features in common

HelpDesk's unique features

  • Customer Service Analytics

  • Request Assignment

  • Task Management

  • Document Storage

GestSup's unique features

  • Project Time Tracking

  • Reminders

  • Asset Management

  • IT Asset Tracking

Starting from

$4/month

Value for money

4.2

0.8

5.0

What users say about HelpDesk's value for money

The spam filter is also quite annoying, while it does block a lot of spam emails, we've missed quite a few non-spam tickets, resulting in upset clients.

NH

Nicholas H.

We care about the individual approach to the customer, and HelpDesk supports us in this. Thanks to the teams, the customer can be assigned to the appropriate department.

Maryna N.

Supportbench

4.6
(18)

Modern customer support platform making complex B2B simple

Features

Total

10

64

21

features in common

10

features in common

Supportbench's unique features

  • Social Media Integration

  • Customizable Branding

  • Multi-Channel Communication

  • Cataloging/Categorization

GestSup's unique features

  • Multiple User Accounts

  • Search/Filter

  • Asset Management

  • IT Asset Tracking

Starting from

$45/month

Value for money

4.7

0.3

5.0

What users say about Supportbench's value for money

Amazing tool - all in one but also specialized. Super easy to use, MUCH better performance.

FS

Floyd S.

Good software helps create a high productivity rate and happy customers. We have both now that we have Supportbench.

KR

Kim R.

Take Control

4.3
(15)

Collaborative remote access solution

Features

Total

7

35

21

features in common

7

features in common

Take Control's unique features

  • Alerts / Escalation

  • Remote Access/Control

  • Automated Routing

  • Live Chat

GestSup's unique features

  • Workflow Management

  • Multiple User Accounts

  • Project Time Tracking

  • Asset Management

Value for money

4.2

0.8

5.0

What users say about Take Control's value for money

The UI is ugly, and there are no way to start a chat for yourself, you have to receive a message from support to start chatting, and the buttons for showing/hiding the chat are not very visible.

AR

Anonymous Reviewer

Take Control is a very nice value add for that package and a pretty nice remote management tool in of itself.

KW

Kelly W.

Kustomer

4.6
(25)

Modern Customer Service Software For Customer-First Brands

Features

Total

12

66

21

features in common

12

features in common

Kustomer's unique features

  • Alerts / Escalation

  • Configurable Workflow

  • Network Monitoring

  • Task Management

GestSup's unique features

  • Multiple User Accounts

  • Email Invitations & Reminders

  • Audit Trail

  • Asset Management

Starting from

$99/month

Value for money

4.4

0.6

5.0

What users say about Kustomer's value for money

Overall, I think Kustomer is a great, easy to use program. I like the way it works with Ujet and easily pulls all the of customers information that I need.

AS

Ashley S.

What I liked best is how it adapted to our unique needs. The fact that we could see EVERY client interaction within their own timeline has saved me from making mistakes more times than I could count.

AR

Anonymous Reviewer