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Guesty

Vacation rental platform for all channels

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Table of Contents

Is this product right for your business?

Find out with a

Guesty - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: April 2026

Guesty overview

Based on 466 verified user reviews

What is Guesty?

By industry, Guesty reviewers are most commonly professionals in hospitality (54%). The most frequent use case for Guesty cited by reviewers is channel management (51% of reviewers).

What do users say about Guesty pricing?

Some reviewers feel Guesty is much pricier than competitors and find its pricing structure unclear or overwhelming. Reviewers indicate the return on investment improves at scale, but many wish for more transparent, flexible, or affordable options.

What are the most popular integrations for Guesty?

The Guesty integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.3 out of 5 for its integration with Guesty) and PriceLabs (a revenue management product, 4.8).

Starting price

23 /
per month

view pricing plans

Pros & Cons

Guest Communication

Reporting

Calendar Management

Operations Management

Payment processing frustrations

Frequent technical glitches

Guesty’s user interface

Ease of use rating:

4.4

(466)

Guesty pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(46)

3-4(76)

5(344)

What do users say about Guesty?

By industry, Guesty reviewers are most commonly professionals in hospitality (54%). The most frequent use case for Guesty cited by reviewers is channel management (51% of reviewers).

Select to learn more

Who uses Guesty?

Based on 466 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate

Hospitality

Commercial Real Estate

Leisure, Travel & Tourism

Others

Use cases

Property Management

Vacation Rental

Reservations

Channel Management

Real Estate Property Management

Guesty's key features

Most critical features, based on insights from Guesty users:

GDS/OTA integration

4.2

(20)

Online booking

4.5

(102)

Guest experience management

4.3

(24)

Maintenance management

4.2

(5)

Inventory management

4.0

(3)

Rate management

4.1

(31)

Marketing automation

2.8

(5)

Point of sale (pos)

4.5

(2)

CRM

5.0

(4)

Employee management

5.0

(1)

All Guesty features

Features rating:

4.4

(466)

1099 preparation

(0)

Accounting

4.0

(74)

Accounts payable

(0)

Accounts receivable

3.7

(3)

Activity dashboard

(0)

Ad hoc reporting

(0)

Alerts/Notifications

(0)

Analytics

(0)

API

4.6

(5)

Availability indicator

(0)

Availability management

5.0

(4)

Billing & invoicing

(0)

Billing rate management

(0)

Booking management

4.7

(13)

Booking notes

(0)

Built-in accounting

(0)

Calendar management

4.5

(104)

Calendar sync

(0)

Campaign management

4.3

(8)

Cash flow management

(0)

Channel analytics

4.2

(13)

Channel management

4.6

(116)

Client portal

(0)

Commission management

3.7

(7)

Communication management

4.6

(54)

Communications management

(0)

Contact management

3.0

(3)

Content management

5.0

(1)

Credit card processing

(0)

CRM

5.0

(4)

Customer accounts

(0)

Customer database

(0)

Customer history

(0)

Customer support

(0)

Customizable branding

(0)

Customizable reports

(0)

Customizable templates

(0)

Dashboard

(0)

Data import/export

4.0

(24)

Data synchronization

4.3

(60)

Discount management

(0)

Document management

4.8

(5)

Document storage

(0)

Dynamic pricing

2.3

(12)

Electronic payments

3.6

(5)

Email management

(0)

Employee management

5.0

(1)

Expense tracking

(0)

Extended stay

(0)

Financial management

5.0

(2)

Financial reporting

4.5

(14)

For property managers

(0)

For vacation rentals

4.4

(98)

Front desk management

4.3

(27)

GDS/OTA integration

4.2

(20)

General ledger

(0)

Generative ai

4.5

(13)

Group reservations

(0)

Guest check-in/check-out

(0)

Guest communications

4.5

(88)

Guest experience management

4.3

(24)

Guest tracking

(0)

Housekeeping management

3.9

(18)

Inbox management

(0)

Income & balance sheet

4.0

(2)

Inventory control

3.5

(11)

Inventory management

4.0

(3)

Inventory tracking

4.0

(3)

Invoice management

(0)

Lead management

4.0

(6)

Listing management

(0)

Maintenance management

4.2

(5)

Maintenance scheduling

(0)

Marketing automation

2.8

(5)

Mobile access

4.1

(15)

Mobile app

4.7

(12)

Multi-Channel campaigns

(0)

Multi-Channel distribution

(0)

Multi-Channel management

4.3

(58)

Multi-Channel marketing

(0)

Multi-Location

4.4

(12)

Multi-Property

5.0

(2)

Occupancy management

(0)

Online booking

4.5

(102)

Online payments

4.2

(77)

Online reservations

4.0

(2)

Opportunity management

(0)

Order management

3.7

(17)

Owner portal

4.1

(35)

Owner statements

4.2

(5)

Partner management

4.9

(9)

Partner portal

4.0

(11)

Payment processing

4.3

(63)

Performance metrics

(0)

Pipeline management

(0)

Point of sale (pos)

4.5

(2)

Portfolio management

(0)

Price/Margin management

(0)

Promotions management

(0)

Property database

4.4

(63)

Property management

4.6

(5)

Rate management

4.1

(31)

Ratings/Reviews

(0)

Real-Time analytics

5.0

(1)

Real-Time data

4.5

(27)

Real-Time notifications

(0)

Real-Time updates

4.7

(3)

Recurring invoicing

(0)

Reminders

5.0

(3)

Rental management

(0)

Reporting/Analytics

(0)

Reporting & statistics

4.0

(1)

Reservations management

4.5

(165)

Revenue management

(0)

Reviews management

5.0

(2)

Role-Based permissions

(0)

Room booking

(0)

Sales reports

(0)

Search/Filter

(0)

Short/Long term rental

(0)

Single property

(0)

SMS messaging

4.8

(6)

Social media integration

(0)

Task management

3.9

(8)

Tax management

(0)

Tenant management

(0)

Tenant screening

5.0

(1)

Tenant tracking

3.8

(5)

Third party booking

(0)

Third-Party integrations

4.4

(34)

Transaction history

4.3

(56)

Trust accounting

5.0

(3)

User management

5.0

(1)

Vendor management

2.7

(3)

Website integration

4.0

(1)

Website management

(0)

Workflow management

(0)

Work order management

4.5

(4)

Guesty alternatives

Guesty

4.4

(466)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.3

Hostaway

4.8

(1.5K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.6

Customer Support

4.7

DoorLoop

4.8

(704)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.7

Customer Support

4.8

Buildium

4.5

(2.2K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.4

Guesty pricing

Value for money rating:

4.2

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Lite

Per month

Features included:

Airbnb and Google Vacation Rental integrations
Reservation Management
Unified Inbox
Multi-Calendar
Task Management
Integration With Payment Systems
Mobile Management
Direct Booking Websites
Stripe Payment Integration
24/7 Chat Support

Pro

No pricing info

Features included:

Advanced Booking Features
Unit Management
Accounting
Revenue Management
Includes CRM and Lead System
Owner Portal
Advanced Analytics
Open API
Customizable Templates
Dedicated customer success manager

Enterprise

No pricing info

Features included:

Enterprise-grade security
Tailored Onboarding
Advanced Reporting
Customized analytics
Premium Support
Property Management
Workflow Automations
Mobile App

User opinions about Guesty price and value

Value for money rating:

4.2

(466)

To see what individual users think of Guesty's price and value, check out the review snippets below.

“Excellent Product and Service: Strengths of the Platform: User Interface, Automation Capabilities, Channel Management, Customer Support, Reporting and Analytics, Property Management Features, and Financial Tools.”

Tim J.

Owner

“It has allowed us to streamline booking management, automate guest communication, coordinate cleaning schedules, and maintain strong operational oversight across multiple listings.”

Dainius P.

Director

Guesty integrations (35)

Integrations rated by users

We looked at 466 user reviews to identify which products are mentioned as Guesty integrations and how users feel about them.

Stripe

Integration rating: 4.5 (61)

PriceLabs

Integration rating: 4.8 (57)

“inteligent pricing has been a game changer for us”

Ian M.

Owner

Rentals United

Integration rating: 4.0 (15)

“Did not like this integration”

“To link our individual property descriptions into other managing companies and vice versa”

Michael H.

Co Founder

1/2

Breezeway

Integration rating: 4.6 (15)

“We use Breezeway for operations and integrate with Track.”

VINCE M.

Director of Maintenance

Wheelhouse

Integration rating: 4.8 (11)

Beyond

Integration rating: 4.3 (10)

Guesty customer support

What do users say about Guesty customer support?

Customer support rating:

4.3

We analyzed verified user reviews to identify positive and negative aspects of Guesty customer support.

Widely noted by reviewers, Guesty’s support team is highly responsive, often providing solutions within minutes to urgent issues.

A significant portion of users appreciate having dedicated customer success managers who offer personalized, hands-on assistance.

Broad user base highlights the knowledgeable and friendly support staff, making onboarding and troubleshooting easy and efficient.

A minority of users report slow response times, with support tickets sometimes taking days or weeks to resolve urgent problems.

Support options

Email/help desk

Chat

Phone support

Knowledge base

Faqs/forum

24/7 (live rep)

Training options

Webinars

In person

Documentation

Live online

Videos

To see what individual users say about Guesty's customer support, check out the review snippets below.

“My favorite part is the assistance you get from the support team, not hours but minutes, fixing and improving the system while I focus on what I do best : my client relationships.”

Julian L.

CEO

“Guesty's technical support and customer service departments are extremely responsive, helpful and accessible.”

Britton D.

General Manager

“Lastly, trying to get any response from the guesty team takes days at best, but most likely will be weeks before you actually get any kind of headway leading in to months before anything is actually resolved.”

Clay L.

CTO

Guesty FAQs

Q. What is Guesty used for?

Guesty is a property management platform designed to support short term rental and vacation rental operations. The system consolidates listings across multiple booking channels including Airbnb, Booking.com, Vrbo and more than sixty additional partners. The platform accommodates varying scales of business, serving individual hosts with properties and enterprise operations managing various listings. The multi calendar feature provides a unified view of reservations across channels and prevents overlapping bookings through real time synchronization. The channel management module maintains consistent rates and availability across every connected platform. A centralized inbox aggregates guest communications from all channels and supports automated message templates and AI powered reply suggestions. Task management functionality automates the creation and assignment of cleaning, maintenance and inspection activities while workflow automation handles repetitive processes such as check in instructions, payment reminders and review requests. Revenue management tools deliver dynamic pricing recommendations based on demand forecasts, machine learning models and competitive market analysis. Integrated payment processing supports common gateways, automated invoicing, receipts and trust accounting controls for compliance. Risk management features include liability protection, damage coverage and AI enabled fraud detection. Dedicated owner portals offer transparent performance dashboards and branded guest applications provide self service access to property information, local guides and direct messaging capabilities. Custom connectors link accounting systems, smart locks, guest verification services and other operational tools into a unified data environment. Mobile applications for hosts and guests support on the go access to calendars, inboxes, task updates and financial reports. Website builder tools enable the creation of branded direct booking sites complete with integrated booking engines and secure payment processing.

These products have better value for money