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Dropbox Sign Logo

Intuitive eSignatures trusted by millions

Table of Contents

Dropbox Sign - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Dropbox Sign overview

Based on 1447 verified user reviews

What is Dropbox Sign?

Dropbox Sign is a digital signature tool offering key features such as electronic signature, data security, document storage, multiparty signing, authentication, and audit trail, among others.

Who uses Dropbox Sign?

Reviews for Dropbox Sign come from a wide variety of industries, including real estate (7% of reviewers), marketing and advertising (6%), and financial services (5%). The most frequent use case for Dropbox Sign cited by reviewers is digital signature (100% of reviewers).

What do users say about Dropbox Sign pricing?

Most reviewers indicate Dropbox Sign delivers strong value for money, especially compared to competitors, and they appreciate the affordable paid plans and free version. However, some users report confusing pricing tiers and costly advanced features.

What are the most popular integrations for Dropbox Sign?

The Dropbox Sign integrations most frequently cited by reviewers are: Dropbox Business (a file sharing product rated 4.7 out of 5 for its integration with Dropbox Sign), Google Docs (a document management product, 4.7), and Google Drive (a cloud storage product, 4.7).

Starting price

20flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Document Signing

Email Reminders

File Storage

Confusing account access

Limited mobile usability

Restrictive and tedious field management

Dropbox Sign’s user interface

Ease of use rating:

Dropbox Sign pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(15)
3-4(298)
5(1,134)

What do users say about Dropbox Sign?

Dropbox Sign is a digital signature tool offering key features such as electronic signature, data security, document storage, multiparty signing, authentication, and audit trail, among others.

Select to learn more


Who uses Dropbox Sign?

Based on 1,447 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Financial Services
Marketing and Advertising
Real Estate
Retail
Others

Use cases

Digital Signature

Dropbox Sign's key features

GetApp's analysis of 439 verified user reviews collected between July 2021 and September 2024 identifies Dropbox Sign's most critical features and summarizes user sentiment about those features.

Electronic signature

Reviewers appreciate Dropbox Sign's electronic signature capabilities for their convenience and efficiency. They report that it simplifies the process of obtaining signatures remotely, eliminating the need for printing, scanning, and mailing documents. Users find it particularly helpful for busy clients who can sign from their mobile devices. They also highlight the notification capability that alerts them when a document is viewed or signed. Some users mention that it integrates well with other software like Docusign and PandaDoc, enhancing their workflow. Of the 327 Dropbox Sign users who gave detailed accounts of their use of Electronic Signature, 99% rated this feature as important or highly important.


Data security

Users report that Dropbox Sign provides robust data security, which is important for handling sensitive information. They appreciate the ability to control document access and the notifications for document activity. Reviewers indicate that the platform's security measures, such as IP address tracking and two-factor authentication, give them confidence in the safety of their clients' personal data. They also value the secure storage of confidential documents, which is essential for compliance with legal and industry standards. Of the 164 Dropbox Sign users who gave detailed accounts of their use of Data Security, 98% rated this feature as important or highly important.


Document Storage

Reviewers find Dropbox Sign's document storage capabilities valuable for keeping all signed documents organized and easily accessible. They appreciate the ability to search for and retrieve documents quickly, which saves time and ensures compliance. Users highlight the integration with other storage platforms like BOX and Dropbox, which enhances their document management process. Some users suggest improvements in categorizing and organizing stored documents for even better usability. Of the 121 Dropbox Sign users who gave detailed accounts of their use of Document Storage, 86% rated this feature as important or highly important.


Multi-Party signing

Users appreciate Dropbox Sign's multi-party signing feature for its efficiency in obtaining multiple signatures on a single document. They report that it saves time by allowing all parties to sign in the correct order without the need for multiple emails. Reviewers find it particularly useful for contracts and agreements that require signatures from various stakeholders. They also highlight the ability to customize signer boxes and track the signing process, which streamlines their workflow. Of the 192 Dropbox Sign users who gave detailed accounts of their use of Multi-Party Signing, 85% rated this feature as important or highly important.


Authentication

Reviewers indicate that Dropbox Sign's authentication capabilities are essential for ensuring the validity of digital signatures. They appreciate capabilities like IP address tracking and two-factor authentication, which provide an extra layer of security. Users report that these measures help prevent legal issues and ensure that documents are signed by the correct parties. They also value the inclusion of authentication details in the signed document, which enhances trust and credibility. Of the 114 Dropbox Sign users who gave detailed accounts of their use of Authentication, 82% rated this feature as important or highly important.


Audit trail

Users find Dropbox Sign's audit trail feature helpful for tracking document activity and ensuring compliance. They appreciate the detailed records of who viewed and signed documents, along with timestamps. Reviewers indicate that this capability is important for legal and business purposes, as it provides proof of document handling. They also highlight the convenience of receiving notifications when documents are viewed or signed, which helps them manage their workflow more effectively. Of the 124 Dropbox Sign users who gave detailed accounts of their use of Audit Trail, 80% rated this feature as important or highly important.

See related user reviews

“It reduces turnaround time and improves traceability for signed agreements.”
JS

Jack S.

Finance Director

“Using Dropbox allows our company to have employees review and approve their hours worked while they are in the field, without having to wait for them to return to the main office.”
hz

heather z.

Payroll

“I love that the software includes an audit trail and it also stores the documents securely as well, which is super helpful for when you need to find them in a pinch like I do.”
CD

Caley D.

CEO/Founder

“We use Dropbox Sign daily to process important paperwork related to public health and mental health as well as public safety.”
ES

Elisabeth S.

Helpline Client Advocate


All Dropbox Sign features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Approval process control
Archiving & retention
Customizable fields
Document management
Drag & drop
File sharing
Mobile signature capture
Reminders
Single sign on
Status tracking
Team collaboration
Third-Party integrations
Workflow management

Dropbox Sign alternatives

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Docusign logo

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Customer Support
DigiSigner logo

Starting from

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/user

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Free version
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Customer Support

Dropbox Sign pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 1 User
  • 3 Signature Requests Per Month
  • Audit Trail
  • Mobile App
  • Reminders and Notifications
  • Signer Fields

Essentials

20

Per month

Features included:

  • 1 User
  • 5 Templates
  • Audit Trail
  • Data Validation
  • Mobile App
  • Multiple Languages
  • Reminders and Notifications
  • Signer Fields
  • Template Links
  • Unlimited Signature Requests Per Month

Standard

30

/user

Per month

Features included:

  • 15 Templates
  • 2-4 Users
  • Audit Trail
  • Branding
  • Bulk Send
  • Data Validation
  • Mobile App
  • Multiple Languages
  • Reminders and Notifications
  • Sharepoint/Salesforce Integration
  • Signer Fields
  • Team Features
  • Template Links
  • Unlimited Signature Requests Per Month

Premium

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 5+ Users
  • Audit Trail
  • Branding
  • Bulk Send
  • Data Validation
  • Mobile App
  • Multiple Languages
  • Multi Teams
  • Performance Dashboards
  • Reminders and Notifications
  • Sharepoint/Salesforce Integration
  • Signer Fields
  • SSO
  • Team Features
  • Template Links
  • Unlimited Signature Requests Per Month
  • Unlimited Templates

User opinions about Dropbox Sign price and value

Value for money rating:

To see what individual users think of Dropbox Sign's price and value, check out the review snippets below.

“Dropbox Sign integrates smoothly with commonly used legal tools and cloud storage platforms, especially Dropbox, making it convenient to manage and organize client files, contracts, and signed documents without needing to switch systems.”
AS

Ashley S.

Attorney

“For example, when a document needs to be reviewed and signed by multiple people in a specific order, or when the next step depends on a previous approval, the setup can feel a bit limited.”
CU

Chris U.

Bookkeeper and Administrative Support in Canada

Dropbox Sign integrations (17)

Integrations rated by users

We looked at 1,447 user reviews to identify which products are mentioned as Dropbox Sign integrations and how users feel about them.

Integration rating: 4.7 (49)

Google Docs logo
Google Docs

Integration rating: 4.4 (19)

Integration rating: 4.7 (16)

I need to share files with my team

DL

Dorle L.

Global Payroll Administrator

HubSpot CRM logo
HubSpot CRM

Integration rating: 4.9 (12)

L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.

HG

Hervé G.

CEO

Gmail logo
Gmail

Integration rating: 5.0 (8)

Integration rating: 4.0 (8)

Dropbox Sign customer support

What do users say about Dropbox Sign customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Dropbox Sign customer support.

A minority of users found customer service friendly, knowledgeable, and quick to resolve issues when contacted.

The majority of users report customer support is slow to respond, often unhelpful, and difficult to reach when problems arise.

Common user feedback highlights the lack of phone support and frustration with ticket-based systems and unresolved issues.

Support options

Knowledge base
Faqs/forum
24/7 (live rep)
Email/help desk
Chat
Phone support

Training options

Live online
In person
Documentation
Videos
Webinars

To see what individual users say about Dropbox Sign's customer support, check out the review snippets below.

“In 6 years, we have only had to call for customer support a couple of times and each time the service was fast and easy.”

RM

Regina M.

Director

“Support has been helpful when needed as well.”

DE

Dennis E.

Operations Lead

“The ONLY thing I don't like about HelloSign is your customer service. If I do have a problem, I can't pick up the phone and call someone. And when I was initially signing up, [SENSITIVE CONTENT] rescheduled my webex about 3 times, finally I said forget it. ”

CC

Cheri C.

Sales

“It's been more than a week and we still are unable to use the service because their support reps are not capable to understand what happened and how to fix it.”

Verified reviewer profile picture

Miroslav M.

CEO

Dropbox Sign FAQs

Q. What is Dropbox Sign used for?

Dropbox Sign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box. Join millions of individuals and thousands of companies worldwide that use Dropbox Sign to manage and automate their most important business agreements. Here’s how it works: Prepare and Send Upload documents that need signing to Dropbox Sign from cloud storage or your computer. Then, drag and drop the fields you need signed. Finally, add the signer's email address and click send. Sign Signers are notified with a link to sign your document on their device. Once signed, completed agreements are immediately available for you to view in your Dropbox Sign account. Manage The Dropbox Sign dashboard tracks the progress of signature requests, automatically sends reminders to signers, and lets you view all signed documents. You can also customize the branding and manage the access of your team members inside your account settings. Dropbox Sign integrates seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, and Microsoft Word so you can send documents for signature directly from your favorite tools. Dropbox Sign also integrates with cloud storage services like Dropbox, Google Drive, Evernote, Box, and OneDrive, meaning you can automatically save signed documents and find them anytime in your preferred cloud storage accounts. Looking for deeper functionality? Embed robust eSignature functionality directly into your app or website with the Dropbox Sign API. Features like embedded signing, custom branding, and embedded templates create a truly seamless in-product signing experience. An exceptional developer experience and dedicated API support team means you get a secure, reliable, and feature-rich signature experience with an average implementation time that’s over 2x faster than the industry average. Go beyond signing with Dropbox Forms and dramatically increase the speed, accuracy, and rate of completion of any document—government form, agreement, contract. Intelligent forms guide users through documents without presenting unrelated questions or asking for repetitive information like “name” or “date”. Best of all, data from completed forms is automatically sent to your third-party systems.

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