App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
LiveCaller
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer communications management software
Table of Contents
Is this product right for your business?
Find out with a
LiveCaller - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2025
LiveCaller overview
What is LiveCaller?
LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize key performance indicators (KPIs), response time, chat duration, average conversations per day, client satisfaction rates, and other metrics on a centralized dashboard.
Using LiveCaller, organizations can store customers' contact information including names, emails, and telephone numbers in the form of user profiles. Managers can track call history, send required details or documents to clients via webchat, and use the collaborative inbox to access messages from external communication channels on a unified platform. Its co-browsing functionality also allows agents to assist customers through encountered issues in real-time via screen sharing.
LiveCaller facilitates integration with various third-party communication tools such as Viber, Telegram, Facebook Messenger, and more. Other features include feedback forms, widget customization, webhooks, pre-call survey, queue management, call transfer, and permissions management.
Key benefits of using LiveCaller
Starting price
per month
Alternatives
with better value for money
LiveCaller’s user interface
LiveCaller reviews
Overall rating
4.8
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.4/10
5
4
3
2
1
8
2
0
0
0
Danielle J.
Owner
Roland A.
Founder
Verified reviewer
Anonymity request
Danielle J.
Owner
Verified reviewer
Anonymity request
Who uses LiveCaller?
Based on 10 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
LiveCaller's key features
Most critical features, based on insights from LiveCaller users:
All LiveCaller features
Features rating:
LiveCaller alternatives
LiveCaller
Starting from
13
Per month
LiveChat
Starting from
24
Per month
Zendesk Suite
Starting from
55
Per month
TeamSupport
Starting from
45
Per month
LiveCaller pricing
Value for money rating:
Starting from
13
Per month
Per Feature
User opinions about LiveCaller price and value
Value for money rating:
To see what individual users think of LiveCaller's price and value, check out the review snippets below.
Danielle J.
Owner
Roland A.
Founder
LiveCaller integrations (3)
Top integrations
LiveCaller support options
Typical customers
Platforms supported
Support options
Training options
LiveCaller FAQs
LiveCaller has the following pricing plans:
Starting from: $13.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of LiveCaller?
LiveCaller has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does LiveCaller support?
LiveCaller supports the following languages:
Spanish, English, Russian
Q. Does LiveCaller offer an API?
Yes, LiveCaller has an API available for use.
Q. What other apps does LiveCaller integrate with?
LiveCaller integrates with the following applications:
Telegram, Viber, Meta for Business
Q. What level of support does LiveCaller offer?
LiveCaller offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support