App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Luma Health
5
60
4
18
3
1
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Patient engagement and medical billing solution
Table of Contents
Is this product right for your business?
Find out with a
Luma Health - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Luma Health overview
What is Luma Health?
Luma Health offers a patient success platform designed to help businesses unify and automate patient journeys for healthcare organizations. The platform provides a comprehensive suite of tools to streamline patient access, retention, referrals, scheduling, waitlist management, and feedback. It can be integrated with all major electronic health record (EHR) systems, enabling bidirectional data exchange and a seamless patient experience.
The platform's advanced features include AI-powered patient communication, automated reminders and recalls, a virtual concierge, and intelligent workflow optimization. Luma Health's Spark technology leverages natural language processing, machine learning, and generative AI to enhance patient engagement, automate administrative tasks, and provide personalized support. The platform also offers novel workflow capabilities, including a no-code builder, to help healthcare organizations adapt and innovate.
Starting price
Alternatives
with better value for money
Pros & Cons
Patient Management
Appointment Scheduling
Ease of Use
Patient Messaging
Luma Health’s user interface
Luma Health pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.6
Reviews sentiment
What do users say about Luma Health?
The automated messaging and flexible workflows make patient outreach smoother and save staff time.
Select to learn more
Who uses Luma Health?
Based on 82 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Luma Health's key features
Most critical features, based on insights from Luma Health users:
All Luma Health features
Features rating:
Luma Health alternatives
Luma Health
Starting from
No pricing info
Goldie
Starting from
19.99
Per month
Vagaro
Starting from
23.99
Per month
Doctoralia for Specialists
Starting from
69
/user
Per month
Luma Health pricing
Value for money rating:
Starting from
No pricing info
User opinions about Luma Health price and value
Value for money rating:
To see what individual users think of Luma Health's price and value, check out the review snippets below.
David C.
Website Designer
Aquiles N.
Patient Access
Luma Health integrations (18)
Integrations rated by users
We looked at 82 user reviews to identify which products are mentioned as Luma Health integrations and how users feel about them.
Integration rating: 5.0 (1)
“because of the patient exercise HEP integration”
Krista K.
Clinical Educator
Integration rating: 3.0 (1)
“Sunoh is supposed to create a clean note by putting the pertinent aspects of the medical interview into the chart. It somewhat does this, but I spend a lot of time editing/improving what Sunoh produces.”
Eric M.
Physician
Luma Health customer support
What do users say about Luma Health customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Luma Health customer support.
Widespread user sentiment highlights Luma Health’s customer support as responsive, knowledgeable, and eager to resolve issues quickly.
A minority of users mention slow response times and difficulty reaching support by phone, relying mainly on ticketing or email.
Support options
Training options
To see what individual users say about Luma Health's customer support, check out the review snippets below.
“Overall, Luma has been a huge asset to our practice- their customer service is top notch and we're very happy with them."”
Mohamed A.
self employee
“The product team are experts when it comes to integration, and are willing and eager to solution when questions arise.”
Vincent B.
Director, Transformation and Innovation