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Reply Logo

AI-powered sales engagement platform for SDR teams

Table of Contents

Reply - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Reply overview

What is Reply?

Reply.io helps sales teams book more meetings with less effort using AI-powered, multichannel outreach.

It’s a sales engagement platform built to help reps and agencies connect with the right prospects, start conversations at scale, and book more meetings — all without the manual work.

Use AI to find leads, write emails, follow up across channels, and even chat with website visitors, automatically. Perfect for growing sales teams, agencies, and anyone tired of chasing cold leads.

Key features:

- AI SDR that works for you;

- Built-in B2B database;

- Multichannel outreach;

- Findy Chrome Extension;

- AI-powered personalization;

- Email Deliverability Suite.

What makes Reply different:

- Your own AI SDR that doesn’t just automate, It actually learns your product and adapts your outreach.

- Whitelabel available. Perfect for agencies that want to offer a branded solution.

- Agency Growth Hub. Purpose-built tools for lead gen agencies: dashboard, API, client management, bulk actions.

Starting price

49per user /
per month

Alternatives

with better value for money


Pros & Cons

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Features

Ease of Use

Campaign Creation

Pricing

Improvements

Reply’s user interface

Ease of use rating:

Reply pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(20)
5(70)

What do users say about Reply?

We had to use our bank to dispute the charges and contact the reseller that we had bought the services from.

Select to learn more


Who uses Reply?

Based on 95 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software
Information Technology and Services
Information Services
Internet
Others

Use cases

Sales Engagement Platform
Sales Enablement
Sales Force Automation
Sales Content Management

Reply's key features

Most critical features, based on insights from Reply users:

Email management
Collaboration tools

All Reply features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
AI writing assistant
Alerts/Notifications
API
Appointment scheduling
Audio file management
Audio/Video recording
Auto-Dialer
Business process automation
Calendar management
Call recording
Campaign management
Client management
Collaboration tools
Communication management
Contact database
Contact management
Content library
Content management
CRM
Customizable templates
Dashboard
Data import/export
Drag & drop
Electronic signature
Email management
Email marketing
Email templates
Email tracking
For sales teams/organizations
Interaction tracking
Lead capture
Lead generation
Lead management
Lead nurturing
Lead scoring
Meeting management
Performance management
Performance metrics
Personalization
Prospecting tools
Real-Time data
Reporting/Analytics
Reporting & statistics
Sales activity management
Sales automation
Sales pipeline management
Sales reports
Sales trend analysis
Scheduling
Search/Filter
Social media integration
Strategic planning
Task management
Template management
Templates
Third-Party integrations
User management
Workflow management

Reply alternatives

Reply logo

Starting from

49

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Pipedrive logo

Starting from

19

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Freshsales logo

Starting from

11

/user

Per month

Free trial
Free version
Ease of Use
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Value for Money
Customer Support
Vanillasoft logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Reply pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Email Volume

49

/user

Per month

Features included:

  • Starts from 1.000 active contacts
  • Email Automation
  • Unlimited mailboxes
  • Unlimited email warmup
  • Unlimited contact storage
  • Unlimited emails monthly
  • 1 user
  • Centralized inbox
  • Anti-spam & deliverability suite inbox

Multichannel

89

/user

Per month

Features included:

  • Unlimited Active contacts
  • Multichannel automation
  • 10 mailboxes / user
  • Unlimited email warmup
  • Unlimited contact storage
  • Unlimited emails monthly
  • $ for additional users
  • Centralized inbox
  • Anti-spam & deliverability suite inbox

Agency

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited clients
  • Email Automation
  • Unlimited mailboxes
  • Unlimited email warmup
  • Unlimited contact storage
  • Unlimited emails monthly
  • Unlimited users & clients
  • Centralized inbox
  • Anti-spam and deliverability suite
  • Agency Dashboard
  • Roles and permissions
  • Dedicated Support
  • Unified team workspace

AI SDR

500

Per month

Features included:

  • AI-created ICP
  • High-accuracy emails
  • Starts from 1.000 active contacts
  • Unlimited mailboxes
  • Unlimited contact storage
  • Unlimited users & clients
  • Centralized inbox
  • 1.000 Real-time B2B contacts
  • Autopilot & Copilot Modes
  • Multichannel automation
  • Unlimited email warmup
  • Unlimited emails monthly
  • Anti-spam & deliverability suite inbox

User opinions about Reply price and value

Value for money rating:

To see what individual users think of Reply's price and value, check out the review snippets below.

“You can complete control of how you want your campaigns to launch and there are a lot of resources available on their site to help you with your goals.”
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Milan N.

Marketing Manager

“We had to use our bank to dispute the charges and contact the reseller that we had bought the services from.”
HO

Hamid O.

Head of BD

Reply integrations (9)

Integrations rated by users

We looked at 95 user reviews to identify which products are mentioned as Reply integrations and how users feel about them.

Integration rating: 2.0 (1)

Reply customer support

What do users say about Reply customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Reply customer support.

The majority of users praise Reply's support team for extremely fast response times, often within minutes.

Widely noted by reviewers, the support staff are knowledgeable, patient, and genuinely invested in customer success.

A significant portion of users appreciate the ease of reaching support via chat and their willingness to resolve issues promptly.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Email/help desk
Chat

Training options

Webinars
In person
Documentation
Videos
Live online

To see what individual users say about Reply's customer support, check out the review snippets below.

“support is amazingly fast and accurate.”

DL

David L.

Owner

“Perhaps the worst support I've ever seen from a paid web service”

DB

Dan B.

CEO

Reply FAQs

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