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ServoDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help Desk, ITSM, Service and Support management for SMBs
Table of Contents
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ServoDesk - 2026 Pricing, Features, Reviews & Alternatives
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ServoDesk overview
What is ServoDesk?
ServoDesk is the future, an AI powered IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.
ServoDesk, powered by Simplisys provides incident and application support, as well as management of crisis events and IT infrastructure changes. With configurable workflows, users have a graphical view of processes in real time. The routing technology enables IT support staff to answer inquiries, questions, requests, and complaints from multiple channels which can be assigned to the correct team depending on workload, priority, and the nature of the issue.
ServoDesk integrates with third party HR, service desk, and email software such as MS Exchange, Office 365, Active Directory for Single Sign On, and LADP. With the flexible integration module, the platform can be integrated with any additional third party software.
Key benefits of using ServoDesk
Prioritise Workload with Simply Smart service management software. Close more incidents at first contact by cross skilling teams with dynamic knowledge management.
Enterprise Service Management
Moreover Roles and Permissions facilitates Enterprise Service Management - make Simplisys central to your organisation and drive a service management culture across the Enterprise. Enterprise Service Management is proven to improve production and profitability by delivering the query to the correct team and receiving a prompt response inline with company policy. What is more, ESM (Enterprise Service Management) improves client and employee satisfaction rates increasing retention thereby reducing recruitment and training
costs.
Approach to Utopia
No need to take a big bang approach, start where the need is most urgent maybe IT, Facilities or HR and move step by step across the enterprise. Flexible licensing accommodates small steps, pay as you grow.
Starting price
per month
Alternatives
with better value for money
ServoDesk’s user interface
ServoDesk reviews
Overall rating
4.9
/5
18
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.61/10
5
4
3
2
1
17
1
0
0
0
Russell D.
Senior Systems Administrator
Ceri B.
Consultant
Lauren J.
PMO Manager
Lauren C.
Sales & Marketing Manager
Russell D.
Senior Systems Administrator
Russell D.
Senior Systems Administrator
Who uses ServoDesk?
Based on 18 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ServoDesk's key features
Most critical features, based on insights from ServoDesk users:
All ServoDesk features
Features rating:
ServoDesk alternatives
ServoDesk
Starting from
20
/user
Per month
Zendesk Suite
Starting from
55
Per month
LiveChat
Starting from
24
Per month
TeamSupport
Starting from
45
Per month
ServoDesk pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Incident Management
- Problem Management
- Change Management
- Service Requests
- Mobile App
- Email Integration
- Knowledge Management
- Calendar View
- SLA management
- Reporting
- Easy Configurations
- AD Sync
- Roles Based
- API
- Reports
- Third Party
User opinions about ServoDesk price and value
Value for money rating:
To see what individual users think of ServoDesk's price and value, check out the review snippets below.
Russell D.
Senior Systems Administrator
Ceri B.
Consultant
ServoDesk integrations (8)
Integrations rated by users
We looked at 18 user reviews to identify which products are mentioned as ServoDesk integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
ServoDesk support options
Typical customers
Platforms supported
Support options
Training options
ServoDesk FAQs
ServoDesk has the following pricing plans:
Starting from: £20.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of ServoDesk?
ServoDesk has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does ServoDesk support?
ServoDesk supports the following languages:
English
Q. Does ServoDesk support mobile devices?
ServoDesk supports the following devices:
Android, iPad, iPhone
Q. Does ServoDesk offer an API?
Yes, ServoDesk has an API available for use.
Q. What other apps does ServoDesk integrate with?
ServoDesk integrates with the following applications:
Microsoft Outlook, WhatsApp, Gmail, Microsoft Entra ID, Microsoft Teams, Microsoft 365, Microsoft Intune, Microsoft Power BI
Q. What level of support does ServoDesk offer?
ServoDesk offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat