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Call Center Software with Call Tracking (2026) - Page 7

Last updated: April 2026

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226 software options

Clarity Connect logo

Full-featured contact center native to Skype for Business

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The best contact center for Skype for Business. Easy to install and maintain.

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OMniLeads logo

Open-source contact center tool for customer communication.

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OMniLeads is an open-source contact center solution that helps businesses manage incoming and outgoing operations. The product leverages WebRTC technology to help agents, supervisors, administrators, and clients access the system from any browser without the need for a desktop softphone application. It provides various features such as real-time metrics, reporting/analytics, quality assurance tools, and contact/campaign management capabilities.

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Gnatta logo

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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yoummday logo

work@home technology platform for CX outsourcing

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Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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VoxDesk logo

Call center software for enhancing customer experience

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With Voxdesk's best-in-class call center software, you can automate calls, improve team efficiency, and enhance customer experience. It includes features like a predictive dialer, automated voicemail drops, chrome extension, and call analytics. It helps organizations to generate more leads.

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NFON Contact Center logo

AI-enabled solution for omnichannel customer support.

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NFON Contact Center Hub transforms call centers into AI-driven hubs, unifying channels for seamless, scalable, secure customer care.

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Knowlarity logo

Communicate. Collaborate. Accelerate.

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Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

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Dialics logo

Inbound Call Tracking Software

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Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion.

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RapportCMS logo

Complete Call Center Solution

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RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

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Hosted Contact Center logo

Intelligence-Based, Unified Omnichannel Communications

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Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue with our industry-leading auto dialer.
5 Dialing Modes Powered by 4 Proprietary Algorithms (including AMD)
Power | Predictive | Progressive | Preview | Manual

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Audara logo

AI-Driven Omnichannel Contact Center Platform

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Audara is an AI-powered call center solution combining voice, chat, and video channels with SmartAgents, AI Copilot, and autonomous QA analytics to boost efficiency, engagement, and customer satisfaction.

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iPlum logo

VoIP app for calls, secure text & phone tree communication

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iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Nixxis Contact Suite logo

Axxelerate your customer interactions

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One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

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Observe.AI logo

The Conversation Intelligence Platform for Contact Centers

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Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance.

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Daktela logo

Call Centre Software for all Business

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Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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Flexydial logo

Dialer management software for midsized to large businesses

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Flexydial ensures customer experience as one of the best dialer management software in the IT industry.

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Omnicus logo

Make The Contact Center Your Competitive Advantage

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Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

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Amtelco Contact Center Software logo

Call center software

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Amtelco Contact Center Software provides customizable applications designed for business call centers, hospital contact centers, and telephone answering services of all sizes. The software features advanced call routing, automated processes, and streamlined workflows that unify disparate systems into a single integrated solution. It includes skills-based routing, speech recognition, and detailed analytics to enhance operational efficiency while maintaining service quality.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Servetel logo

Communication management solution

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Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

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Pulse logo

Comprehensive telecom solutions for businesses of all sizes

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Pulse Telesystems stands at the forefront of the telecom industry, offering businesses a comprehensive suite of cutting-edge solutions. With our deep expertise and relentless commitment to innovation, we have developed a state-of-the-art platform that revolutionizes call center operations.

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Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

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Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.

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Whisbi logo

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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CallerDesk logo

Virtual telephony system for business communications

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CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

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