getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Complaint Management Software with Reporting/Analytics in 2026 - Page 3

Last updated: February 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

100 software options

ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

learn more
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

Read more about Kapture CX

Users also considered
Emojot logo

All-in-one platform for customer-centric transformation

learn more
Upgrade complaints handling with seamless ticket management, intelligent prioritization, and automatic assignment and escalations.

Read more about Emojot

Users also considered
HR Acuity logo

#1 Leader in AI-Powered Case Management & Employee Relations

learn more
HR Acuity centralizes complaint management, guiding every case from intake through resolution. Defensible AI, secure workflows and seamless integrations help HR teams investigate thoroughly, act consistently and protect sensitive employee data with confidence.

Read more about HR Acuity

Users also considered
XEBO.ai logo

Cloud-based Feedback Management Solution

learn more
Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

Read more about XEBO.ai

Users also considered
Rely logo

Intelligent case management platform

learn more
Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.

Read more about Rely

Users also considered
CentraHub CRM logo

CRM solution for automating sales, marketing & services

learn more
Centra Hub CRM is a CRM solution that helps businesses automate processes related to sales, marketing and services. The platform comes with an appointment scheduling functionality, which enables enterprises to capture leads from websites, forums and social media platforms.

Read more about CentraHub CRM

Users also considered
SimpleWorks logo

Cloud-based all-in-one marketing platform

learn more
Complaint management in SimpleCRM streamlines issue resolution through automated ticketing, escalation workflows, and real-time tracking, ensuring efficient handling, improved customer satisfaction, and compliance with service level agreements (SLAs)

Read more about SimpleWorks

Users also considered
Wowdesk logo

Omnichannel customer service help desk software

learn more
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price

Read more about Wowdesk

Users also considered
LiveCaller logo

Live chat and customer communications management software

learn more
LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.

Read more about LiveCaller

Users also considered
Simplify360 logo

Customer experiences tools Software

learn more
One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

Read more about Simplify360

Users also considered
BPI System logo

Web-Based & On-Premise CAPA Automation Software

learn more
Web-based and On-Premise CAPA Management Software that will assist your organization in automating your business processes.

Read more about BPI System

Users also considered
easiware logo

No more claims, only conversations

learn more
easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
WorkHub Tasks logo

All sort of organizations from small to enterprise-level

learn more
WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

Read more about WorkHub Tasks

Users also considered
Case IQ logo

Cloud-based investigation management tool for workplace.

learn more
Case IQ is the leading investigative case management software solution for ethics and compliance, human resources, fraud, and corporate security functions within small to large organizations. The platform provides unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams.

Read more about Case IQ

Users also considered
ELMA365 logo

Low-code business process management (BPM) software

learn more
ELMA365 is a low-code business process management (BPM) software that helps businesses model, monitor, execute, and manage projects and tasks.

Read more about ELMA365

Users also considered
Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

learn more
LiaCX Action Campaign technology includes built-in task automation, so you can assign, track & verify completion of tasks, ensuring complaints are resolved

Read more about Intouch Insight CX Platform

Users also considered
Matrix Requirements logo

Spend your time building Medical Devices, not on paperwork!

learn more
Matrix Requirements is a Quality, Requirements, Application Lifecycle, Risk & Test Management Systems for Medical Devices, plus an ISO13485 and ISO2700 certified company.
Matrix Requirement ensures certification success through consistent and compliant documentation.

Read more about Matrix Requirements

Users also considered
Bizzmine logo

Digitize QHSE. Ensure compliance. Simplify processes.

learn more
Bizzmine is a cloud-based QHSE solution. The software enables companies of all sizes to manage their quality processes, ensuring compliance with various regulatory standards like ISO 13485, ISO 17025, ISO 15189, 21 CFR Part 11, ISO 9001, ISO 22000 and more.

Read more about Bizzmine

Users also considered
TurnFriendly logo

The tool for complaint managers

learn more
TurnFriendly is a web-based platform, especially for the handling of complex complaints.

Read more about TurnFriendly

Users also considered
AccessE11 logo

Building Better Communities With Every Interaction

learn more
AccessE11 is a cloud-based software solution that blends innovative issue management, analytics reporting, and citizen engagement features to optimize the relationship between citizens and their municipality.

Read more about AccessE11

Users also considered
SmartSolve logo

SaaS eQMS

learn more
SmartSolve is a SaaS enterprise complete QMS, vigilance and post-market surveillance, supplier, compliance, and risk management solutions for life sciences.

Read more about SmartSolve

Users also considered
Stames logo

Cloud-based customer service & team communication S

learn more
Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

Read more about Stames

Users also considered
Sabio Virtual logo

Cloud-based help desk software for support teams

learn more
Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

Read more about Sabio Virtual

Users also considered
Neocase HR logo

Lovable HR Services powered by IA

learn more
With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.

Read more about Neocase HR

Users also considered