Centra Hub CRM Pricing, Features, Reviews & Comparison of Alternatives

Centra Hub CRM

CRM solution for automating sales, marketing & services

4.23/5 (13 reviews)

Centra Hub CRM overview

What is Centra Hub CRM?

Centra Hub CRM is a cloud-based CRM (customer relationship management) solution designed to help businesses within industries such as real estate, automobile, retail, education, and logistics automate processes related to sales and marketing. The platform comes with an appointment scheduling functionality, which enables enterprises to capture leads from websites, forums, and social media platforms, as well as manage meetings and group schedules.

Centra Hub CRM includes a workflow automation module, which enables managers to create custom rules for streamlining email/SMS campaigns, assigning tasks, and managing role-based permissions. Features include instant notifications, lead management, email reminders, time-based events, a contact database, 360-degree customer views, performance tracking, drag-and-drop capabilities, and more. The built-in document library, allows teams to delete, modify, or store documents in a centralized repository for future reference.

Centra Hub CRM offers customizable dashboards, which allow organizations to use custom metrics to gain insight into leads, competitors, employee performance, revenue, and sales via real-time analytics, graphs, and shareable reports. Plus, it supports integration with various third-party systems such as Google Drive, Box, DropBox, OneDrive, Google Docs, Office 365, Mailchimp, and more.
www.centrahubcrm.com

Pricing

Starting from
$11.99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia, India, Brazil

Supported languages

English
Centra Hub CRM screenshot: Centra Hub CRM contact managementCentra HUB CRM : Lead Management SoftwareCentra Hub CRM screenshot: Centra Hub CRM lead managementCentra Hub CRM screenshot: Centra Hub CRM reportsCentra Hub CRM screenshot: Centra Hub CRM DashboardCentra Hub CRM screenshot: Centra Hub CRM ticket management

Centra Hub CRM reviews

Value for money
Features
Ease of use
Customer support
  3.8
  3.9
  3.9
  4.2
Anonymous

Best Value for your CRM

Used daily for 1-2 years
Reviewed 2019-09-23
Review Source: Capterra

Campaign Management and Analytics are key to our business. We have many high volume and low margin deals and it is hard to keep track of them at the cost point feasible to us.

Pros
Ease of use Price / Value Custom support Personalization

Cons
Integration with backend systems that we have e.g. Coda

Response from Centra Hub CRM


We are glad that you liked the product and its really helping your business. We are working on the integrations and will soon have one for Coda. Please keep reading our blog and follow our product updates on the centrahubcrm.com website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ratheesh Chandran

Centra Facilities Management Software Review

Used daily for 2+ years
Reviewed 2019-11-10
Review Source: Capterra

Pros
We have field staff servicing real estate assets of our clients including maintenance contracts of PPM, ad-hoc maintenance and cleaning requests, and contracting jobs for one-off projects. We have a fleet of vehicles, tools, assets, and spares that we stock and mobilize for various jobs. Implementing CAFM enhanced our efficiencies and assured our customers of on-time service. The CAFM system ensured that our PPM commitment SLAs are always completed within recommended asset specifications. Customer retention went up owing to enhanced customer experiences. Our cash flow health improved owing to systemic tracking of dues and receivables with automated follow ups of payment receivables. We adopted the Centra CAFM system and have completely digitally transformed our operations. Our contracts, renewals, invoicing and follow ups are all driven by the pre-sales process of the Centra CAFM system. Once a sale is completed, the CAFM system automatically generates PPM service work orders and allocates them to technicians or sub contractors whoever is responsible for that location and bearing necessary skill sets. The call center receives breakdown or maintenance calls from customers and can generate reactive maintenance work orders which too can be allocated like the PPM work orders. Invoicing is automatically generated within the system and follow ups for payments are automated too.

Cons
Software has no cons as of now. It meets all our requirements.

Response from Centra Hub CRM


We are really happy that Centra Hub Facilities management software is helping you manage all your maintenance contracts and staff. Looking forward to innovating new features to make your business run faster than your competition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Zainul Abdin

Centra Hub for Sales Process

Used daily for 1-2 years
Reviewed 2020-09-03
Review Source: Capterra

Yes, its good except about the least like I explained above. we are planning to use it for our other sales medium also.

Pros
Ease of user, flexibility to provide in depth rights to mould the system as per needs i.e. customization. Admin rights are second things which is so much empowered and very much capable to tackle day to day future requirement.

Cons
Dashboard which needs to be improved significantly. Actually, talking about Dashboard i am totally disappointed as compare to CentraHub overall features. Like there are many other chart option to depicts our analysis which we used to do in Ms Excel, Tableu etc but not available in Centra Hub. In fact Tableau is other thing if we want to have some option related to charting option which are available in Ms Excel but in this software. E.g nowa a days there are 2 parameters one can simply show the Pipline. 1. Value 2. Count (No. of opportunities). In Centra Hub if we take both Value and Quantity option then value bar is ok since it is in lakhs but if total no. of opportunities are 4 only then bar chart for 4 opportunity as quantity is not showing because both value and quantity are depended on same axis whereas in excel we can set two axis, one for value and another for quantity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Syeda Afreen

Good product with business coverage

Used daily for less than 6 months
Reviewed 2019-10-16
Review Source: Capterra

Pros
Includes many business aspects, Graphs,dashboards is really nice.

Cons
If properly maintained ,can meet all the requirements of customers. reports area should improvise and more automation .

Response from Centra Hub CRM


Hi Syeda,

Happy to see that you liked our customer support. We will try to work on other areas and see you are totally happy and run your business like any other successful enterprise. Please reach out to our support team to help you better with any improvements you would need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Karan Singh

“Best Value for your Centra Hub CRM”

Used daily for 6-12 months
Reviewed 2020-09-11
Review Source: Capterra

Good experience

Pros
The features seems to be good and easy to use and understandable. overall it is a good product.

Cons
They are no Cons as of now, if any faced also the services provided is good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Centra Hub CRM pricing

Starting from
$11.99/month
Pricing options
Subscription
Free trial
View Pricing Plans

• Startup - $ 11.99 per user license per month
• Professional - $24 per user license per month
• Enterprise - $39.99 per user license per month
• Ultimate - $59.99 per user license per month

Centra Hub CRM features

Contact Management
Customer Database
Email Integration
Social Media Integration
Third Party Integration

API (445 other apps)
Activity Dashboard (287 other apps)
Activity Tracking (198 other apps)
Automatic Notifications (239 other apps)
Calendar Management (207 other apps)
Custom Fields (165 other apps)
Customizable Branding (250 other apps)
Customizable Reporting (188 other apps)
Customizable Templates (210 other apps)
Data Import/Export (224 other apps)
Electronic Payments (168 other apps)
Real Time Data (155 other apps)
Reminders (209 other apps)
Reporting & Statistics (313 other apps)
Surveys & Feedback (182 other apps)

Videos and tutorials

Additional information for Centra Hub CRM

Key features of Centra Hub CRM

  • Sales Pipeline Management
  • Interaction Tracking
  • Internal Chat Integration
  • Email Marketing
  • Segmentation
  • Lead Segmentation
  • Source Tracking
  • Knowledge Management
  • Cataloging / Categorization
  • Customer Survey Creation
  • FAQ
  • Request Escalation
  • Search
  • Call Management
  • Email Marketing
  • Email Marketing
  • Client/Property Matching
  • Segmentation
  • Interaction Tracking
  • Property Alerts
  • Marketing Automation
  • Audience Targeting
  • Patient Management
  • Physician Management
  • Patient Communications
  • Sales Pipeline Management
  • Reporting/Analytics
  • Customizable Fields
  • Calendar/Reminder System
  • Bulk Actions
  • Reporting/Analytics
  • Influence Tracking
  • Account Alerts
  • Relationship Tracking
  • Team Assignments
  • Buyer Management
  • Client Tracking
  • Quotes/Proposals
  • Sales Pipeline Management
  • Quotes/Proposals
  • Sales Approval
  • Email Marketing
  • Interaction Tracking
  • Marketing Automation Integration
  • Calendar/Reminder System
  • Collaboration
  • Presentation Management
  • Goals / Quota Management
  • Proposal Management
  • Contact Import/Export
  • Segmentation
  • Interaction Tracking
  • Search/Filter
  • Calendar/Reminder System
  • Reporting/Analytics
View All Features

Benefits

-An all-in-one automation software for sales, marketing, and service.
-Integrated sales, marketing, and service automation software.
- Offers a 360-degree customer contact solution.
-Centralized platform to execute business operations aligning various verticals of an organization.