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Top Rated Complaint Management Software with Customer complaint tracking - Page 2

Last updated: May 2026

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80 software options

UseResponse logo

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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eCasework logo

Case management & CRM for representatives and their staff

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eCasework is a case management and CRM solution for councillors, MPs, unions and other political representatives to collect, follow and resolve cases

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Wowdesk logo

Omnichannel customer service help desk software

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ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price

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Matrix Requirements logo

Spend your time building Medical Devices, not on paperwork!

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Matrix Requirements is a Quality, Requirements, Application Lifecycle, Risk & Test Management Systems for Medical Devices, plus an ISO13485 and ISO2700 certified company.
Matrix Requirement ensures certification success through consistent and compliant documentation.

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Emojot logo

All-in-one platform for customer-centric transformation

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Upgrade complaints handling with seamless ticket management, intelligent prioritization, and automatic assignment and escalations.

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Sabio Virtual logo

Cloud-based help desk software for support teams

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Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Case IQ logo

Cloud-based investigation management tool for workplace.

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Case IQ is the leading investigative case management software solution for ethics and compliance, human resources, fraud, and corporate security functions within small to large organizations. The platform provides unrivaled case intake capabilities, workflow configuration, automation, and advanced analytics that are essential for increasing the capacity, accuracy, and efficiency of workplace investigation teams.

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TurnFriendly logo

The tool for complaint managers

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TurnFriendly is a web-based platform, especially for the handling of complex complaints.

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Compliance Star logo

On-Demand Compliance and Risk Management Software

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Complaints reporting in real-time allowing escalation of open complaints and reporting of closed complaints. Calculation of days taken to closure and prompts required actions in accordance with FCA regulations. Questions covering regulatory reporting & MI to establish root cause & remedial actions.

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gocrew logo

Task Management | Digital Checklists | Complaint Management

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QR Code-based Complaint Management System that enables location-specific issue reporting with real-time notifications, status tracking, multimedia support, AI-driven routing, IoT alerts, and analytics for efficient, transparent, and scalable resolution.

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BPI System logo

Web-Based & On-Premise CAPA Automation Software

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Web-based and On-Premise CAPA Management Software that will assist your organization in automating your business processes.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Front logo

AI-enabled customer service platform for collaboration

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Front is a complaint management solution that enables support, sales, and account management teams to solve customer inquiries at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Everest logo

Customer complaint management and quality assurance software

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Resolve customer complaints originating from all sources include home page, call centers and more.

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Customer Complaint Management Software logo

Cloud- based software for handling complaints and follow-ups

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Complaint Management Software by Intelex helps businesses view, track, and store information about customer queries, resolutions, and follow-up actions in a centralized repository. The platform lets users manage complaints from distributors, manufacturers, customers, and other stakeholders.

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Saho Complaint Desk logo

Telegram based internal complaint management online system

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Free Complaint management online solution for small companies with Telegram support and integration that provide quick notifications and information status at right time

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ConSol CM/Complaint logo

Complaint management software

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ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports

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Complaints Pro logo

Cloud-based compliant management software

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Compliants Pro is an industry-specific complaints management software designed to help businesses control risks, incidents, and complaints from within a unified platform. Professionals can quickly resolve root causes for issues and use reports, charts, and dashboards to gain insights into organizational metrics.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

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QAlert logo

Citizen request management solution for local & county gov

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QAlert is a a web-based citizen request management software solution suite used by local and county governments and 311 call centers to track, log, and manage the life-cycle of non-emergency requests, concerns, and complaints.

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ManualMaster logo

Efficiently manage policies, processes, and quality.

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Transform the way you manage your documents, procedures, and policies. ManualMaster offers advanced features for quality, document, workflow, risk, CAPA, and process management, all in one platform. Say goodbye to tedious manual processes and hello to streamlined efficiency.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

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Complaint management in SimpleCRM streamlines issue resolution through automated ticketing, escalation workflows, and real-time tracking, ensuring efficient handling, improved customer satisfaction, and compliance with service level agreements (SLAs)

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Aptean Respond logo

Streamline case management and ensure compliance with ease.

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Aptean Respond, a powerful complaint management software designed for regulated industries. Featuring Consumer Vulnerability Detection, Social Listening and advanced analytics, it ensures compliance while improving customer satisfaction. Available in SaaS or on-premise models for teams of all sizes.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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