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Top Rated Complaint Management Software with Surveys feedback - Page 2

Last updated: October 2026

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71 software options

Real Time Feedback logo

Your customers want to tell you things you should know.

Real Time Feedback is a solution that helps businesses and organizations streamline customer and guest experience, allowing them to communicate digitally and privately in real time with management through interactive, patent-pending QR codes.

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Trackmedium eQMS (Quality Management System) logo

Cloud-based Quality Management System (eQMS)

Trackmedium eQMS is a cloud-based quality management system platform designed to help businesses of all sizes to automate quality management and regulatory compliance processes for various industry standards and global regulations including ISO 9001, ISO 14001, IATF 16949, and OSHA.

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Next4biz CSM logo

AI-powered, no-code customer service management

Next4biz is a no-code, process-based customer service platform that connects omnichannel help desk operations, AI assistance, automated workflows, SLA escalation, human handoff, and advanced reporting in one service flow.

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LiveCaller logo

Live chat and customer communications management software

LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Verifarma QMS logo

Quality system for pharma labs

Verifarma Quality Management System is a quality management solution designed for pharmaceutical laboratories and the pharmaceutical industry. The system includes document management with version control, audit management with customizable checklists, CAPA and deviation administration, change control processes, and recall management capabilities. It features cloud-based digital documentation storage, electronic signatures, audit trails, and automated notifications.

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Support.cc logo

provide best customer service

Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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TurnFriendly logo

The tool for complaint managers

TurnFriendly is a web-based platform, especially for the handling of complex complaints.

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BPI System logo

Web-Based & On-Premise CAPA Automation Software

Web-based and On-Premise CAPA Management Software that will assist your organization in automating your business processes.

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easiware logo

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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BoldDesk logo

Autonomous AI Support

BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

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ConSol CM/Complaint logo

Complaint management software

ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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Front logo

AI-enabled customer service platform for collaboration

Front is a complaint management solution that enables support, sales, and account management teams to solve customer inquiries at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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SimpleWorks logo

Cloud-based all-in-one marketing platform

Complaint management in SimpleCRM streamlines issue resolution through automated ticketing, escalation workflows, and real-time tracking, ensuring efficient handling, improved customer satisfaction, and compliance with service level agreements (SLAs)

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ManualMaster logo

Efficiently manage policies, processes, and quality.

Transform the way you manage your documents, procedures, and policies. ManualMaster offers advanced features for quality, document, workflow, risk, CAPA, and process management, all in one platform. Say goodbye to tedious manual processes and hello to streamlined efficiency.

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Neocase HR logo

Lovable HR Services powered by IA

With Neocase's Case Management Software, you can improve your team's productivity, reduce response times, and increase customer satisfaction. Neocase is user-friendly and can be customized to meet the specific needs of your organization.

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

SeeClickFix 311 CRM is a resident request management platform for local governments to efficiently receive, track, manage, and resolve community issues while sharing real-time updates.

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IntellaQuest logo

Business process automation platform

IntellaQuest is a cloud-based platform that enables users to manage complex business operations and plant business processes in one place. It includes a robust document management system to ensure compliance with industry standards.

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Salesforce Service Cloud logo

AI powered customer service management platform

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

Complaint management workflows track requests from email, chat, social, phone, and web in one ticketing workspace. HappyFox supports categorization, ownership, priorities, SLAs, Smart Rules, Canned Actions, audit history, CSAT surveys, self-service, and reporting.

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