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Top Rated Customer Service Software with Surveys feedback - Page 5

Last updated: October 2026

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277 software options

Customerly logo

Cloud-based AI customer service for SaaS teams

Cloud-based AI-first customer service platform for SaaS teams, combining autonomous AI agents, live chat, email marketing, and CRM.

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Essembi logo

The OEE Platform for Manufacturing Teams

Transform your manufacturing efficiency with Essembi's OEE platform - cut labor costs by 13% and increase production capacity by 40% within the first year of implementation.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

SAN Softwares also deeply believes in clarifying the queries raised by their valuable customers. Therefore, its Customer Service genuinely pays attention to the issue raised by its customers and believes in solving it quickly.

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Deepser logo

Service Management without complexity - no code.

Deepser helps customer service teams deliver faster, more personalized and more efficient support. By combining workflows, automation and native AI, it simplifies request management, improves response times and enhances every customer interaction.

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Salesforce Service Cloud logo

AI powered customer service management platform

Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Surfly logo

Universal Co-browsing and Collaboration Technology

Surfly provides co-browsing and collaboration technology that lets you improve NPS and CSAT by optimizing support journeys, and interact with customers as if you are sitting side-by-side.

Surfly easily integrates and is customizable to fit any flow, CRM or CC platform.

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Heymarket logo

Business text messaging for teams

Heymarket is customer service via text message for leading brands. It is intuitive enough for agents to learn in minutes, but powerful enough for manager to track performance. Using SMS for customer service will improve response times, agent productivity, and customer satisfaction.

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CustomerSure logo

Using the VoC to drive actions that matter most.

CustomerSure helps CX teams build top VoC programs to boost satisfaction, enhance reputation, and secure high retention rates.

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ViaDialog logo

Cloud CCaaS platform for omnichannel customer service

Cloud-based CCaaS platform unifying voice, chat, email, SMS, and video with AI automation for omnichannel contact centers.

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Quiq logo

Cloud-based agentic AI platform for enterprise CX

Quiq is a cloud-based enterprise agentic AI platform for CX, offering AI Agents, AI Assistants, Voice AI, and a unified Digital.

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Botsify logo

Live chat and conversational AI solution

Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

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Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Verloop.io is a customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Clockwork IT logo

AI-first field service management, done properly.

TotalCtrl by Clockwork IT is field service management software with AI built in. Native assistant Jerrold helps teams schedule jobs, optimise routes, track assets and vehicles, and cut daily admin. Built for field service businesses with 10+ engineers across a wide range of sectors.

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Pypestream logo

Cloud-based messaging and conversational AI platform

Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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SemanticForce logo

eCommerce intelligence and customer service platform.

SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

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OneHash Chat logo

World's 1st FaaS

OneChat is an all-in-one customer communication solution.

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Bonder logo

Instant Support

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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Solvpath logo

Easier for them, Smarter for you

Transfer customer support requests to a quick, dependable visual solution. Empowering your customers to resolve basic and complex tasks on their own.

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AzureDesk logo

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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Watermelon logo

Cloud-based AI customer service platform for all sizes

Watermelon is a cloud-based, EU-hosted AI customer service platform for building AI Agents that automate conversations across chat.

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ICR Evolution logo

Software for a real omnichannel experience.

Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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