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Top Rated Customer Service Software with Freelancers - Page 7

Last updated: October 2026

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428 software options

Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Verloop.io is a customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Social Intents logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

Talking to your website visitors should be easy. Chat with them right from the tools you already use: Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT.

Enable an AI chatbot trained on your own content with 1 click. Escalate AI chats to humans as needed to reduce support cost.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Khoros Care logo

Digital and social media customer care for enterprise

Khoros Care is a customer care platform that allows enterprises to provide multi-channel communication using agents and bots. Features include smart workflows, operational analytics, crisis detection and mitigation, conversation insights, multi-level prioritization, performance metrics, and more.

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SemanticForce logo

eCommerce intelligence and customer service platform.

SemanticForce is a media intelligence and customer service platform equipping users with deep semantic and visual analysis. It enables businesses to perform deep listening, advanced analytics and offers them a helpdesk platform. The tool provides a 360 market view that covers news, social media, reviews, pricing, ads, and threats intelligence within one ecosystem.

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OneHash Chat logo

World's 1st FaaS

OneChat is an all-in-one customer communication solution.

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Parrot CRM logo

CRM solution for sales assistants and marketers

Parrot CRM is a CRM solution that includes features suck as task management, customer database, sales pipeline, and advanced sales reporting. This platform creates conversational sales experiences to answer questions, personalize business proposals, and humanize the relationship with customers to differentiate a business from competitors.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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VoyagerNetz logo

Multi-channel messaging

VoyagerNetz helps businesses connect with customers and build communities. Their core product, VoyagerNetz Engage, lets companies chat with customers on their preferred platforms like text message, Facebook Messenger, or WhatsApp. This makes communication easier and faster.

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Sparrow logo

Unified agent desktop and productivity suite

Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.

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Solvpath logo

Easier for them, Smarter for you

Transfer customer support requests to a quick, dependable visual solution. Empowering your customers to resolve basic and complex tasks on their own.

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AzureDesk logo

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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Watermelon logo

Cloud-based AI customer service platform for all sizes

Watermelon is a cloud-based, EU-hosted AI customer service platform for building AI Agents that automate conversations across chat.

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ICR Evolution logo

Software for a real omnichannel experience.

Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Nosco logo

Turn every customer interaction into a powerful opportunity!

Unlock your CRM: manage calls, emails, WhatsApp, socials in one secure platform. Ideal for Customer Service, After Sales, E-commerce, and Back-office teams.

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Loop Email logo

An all-in-one team inbox

Loop Email is an all-in-one team inbox, which simplifies and organizes incoming work communication into one inbox.

Read more about Loop Email

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ScorebuddyCX logo

AI-powered CX intelligence platform

Scale your customer service organization with AI text analytics to uncover most common reasons customers are contacting you. Examine 100% of support tickets and categorize them for deeper analysis into how agents are meeting the needs of the customer. Assign courses to fill knowledge gaps.

Read more about ScorebuddyCX

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Helprace logo

All-in-one customer service solution

Helprace fully integrates multiple support systems: a help desk, knowledge base, feedback and community portals. Only pay for what you need!

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Serviceware Knowledge logo

Knowledge management platform

SABIO is a cloud knowledge management software designed to provide service centers with the technology to search, locate and manage knowledge quickly & easily

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Keyfax logo

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Toonimo logo

Audio-Visual Guidance to your Website

Drive user engagement with human voice and personalized walkthroughs.
Guide your online customers with an in-store service oriented approach using Toonimo.

Read more about Toonimo

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Accon logo

Enterprise Resource Planning solution

Accon is a complete ERP that offers features such as accounting, CRM, warehouse management, sales, HHRR, purchases, manufacturing, project management and more.

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Movidesk logo

Omnichannel customer service and help desk platform

Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, reporting, service catalog, surveys, and timekeeping.

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