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Customer Service Software for Freelancers (2026) - Page 5
Last updated: March 2026
199 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel contact center solution
Read more about Vocalcom Hermes360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Answers - Spot On!
Read more about Korra
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Support Software for Live Chat, Email and Twitter
Read more about Grasp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end omnichannel customer experience management.
Read more about Next4biz CSM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and ticketing solution for customer service
Read more about ProProfs Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build your bot now, no coding required.
Read more about Chatfuel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Clear and Efficient Sales and Customer Service Software
Read more about LeadDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated Call Center, Help Desk, and CRM software system
Read more about InfoServ
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° success management & employee engagement platform
Read more about VirtlX
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Survey & Feedback Software to Collect Customer Insights
Read more about ProProfs Survey Maker
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Customer Service solution with digital experience
Read more about Cisco Finesse
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Do knowledge management the Wiki Way!
Read more about BlueSpice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative remote access solution
Read more about Take Control
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Customer Experience platform
Read more about Eloquant
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI driven enterprise search platform
Read more about xFind
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Italian CRM tool to handle customer service operations
Read more about YDEA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Read more about Helpshift
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meet your customers’ and company's information needs
Read more about Answerbase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software and Virtual agent for SMBs
Read more about HelpOnClick
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
No more claims, only conversations
Read more about easiware
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Salesforce component, allows users to merge duplicate cases.
Read more about Astrea Case Merge
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset & Work Order Management
Read more about Novo Solutions
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web, Social & Contact Center
Read more about Oracle Service
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based unified messaging platform
Read more about Confides
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for Microsoft Teams, Slack, and ChatGPT.
Read more about Social Intents