App comparison

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Customer Service Software for Freelancers

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Zendesk Suite logo

Zendesk Suite

4.4
(3.4K)

Service-first CRM company that builds support & sales tools

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Zendesk Suite is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Slack logo

Slack

4.7
(22.8K)

A single place for team communication and workflows

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Slack is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Really Simple Systems CRM logo

Really Simple Systems CRM

4.4
(424)

The Powerful CRM for Growing Teams

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Really Simple Systems CRM is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

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Novo Solutions logo

Novo Solutions

4.2
(14)

Asset & Work Order Management

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Novo Solutions is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base.

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Lost Returns logo

Lost Returns

(0)

Lost and found software with customer notifications

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Lost Returns is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

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Mojo Helpdesk logo

Mojo Helpdesk

4.5
(72)

Mojo Helpdesk makes customer service easy.

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Mojo Helpdesk is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

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Avochato logo

Avochato

4.7
(131)

SMS texting and live chat for sales, support & ops teams

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Avochato is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep).

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NinjaChat logo

NinjaChat

5.0
(1)

Live Chat Software

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NinjaChat is available for Freelancers and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), FAQs/Forum.

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ConnectWise Control logo

ConnectWise Control

4.7
(1.8K)

Remote meeting platform for resolving customers' queries

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ConnectWise Control is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

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Tidio logo

Tidio

4.8
(345)

Communicator for businesses. live chat, messenger and email

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Tidio is available for Freelancers and offers the following support options: Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat.

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Wix logo

Wix

4.4
(9.1K)

Website builder & publishing platform

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Wix is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Webex logo

Webex

4.4
(6.6K)

One app for everything. And everyone.

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Webex is available for Freelancers and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Freshdesk logo

Freshdesk

4.5
(2.8K)

Online helpdesk system and customer service software

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Freshdesk is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

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LiveChat logo

LiveChat

4.7
(1.4K)

Customer service software that boosts online sales.

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LiveChat is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Zoho Desk logo

Zoho Desk

4.5
(1.9K)

Superior customer service. Lasting experiences.

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Zoho Desk is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

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LiveAgent logo

LiveAgent

4.7
(1.2K)

Great customer service starts with better help desk software

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LiveAgent is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Zoho Assist logo

Zoho Assist

4.7
(743)

Instant Remote Support. Unattended Remote Access.

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Zoho Assist is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Zoho Assist

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Intercom logo

Intercom

4.5
(902)

Making internet business personal

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Intercom is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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Userlike logo

Userlike

4.6
(637)

Live chat and customer messaging for businesses of all sizes

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Userlike is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about Userlike

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FixMe.IT logo

FixMe.IT

4.8
(367)

Remote Support Software That Always Works

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FixMe.IT is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about FixMe.IT

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Salesforce Service Cloud logo

Salesforce Service Cloud

4.4
(641)

Customer Service & Field Service Management Solutions

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Salesforce Service Cloud is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about Salesforce Service Cloud

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EngageBay logo

EngageBay

4.6
(362)

Integrated sales & marketing software for growing teams

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EngageBay is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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Smartsupp logo

Smartsupp

4.7
(266)

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Smartsupp is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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KnowledgeOwl logo

KnowledgeOwl

4.7
(211)

Knowledge base and documentation software

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KnowledgeOwl is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about KnowledgeOwl

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Textline logo

Textline

4.9
(158)

Cloud-based plug-and-play text messaging software

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Textline is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

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