Freelance Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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89 apps

LiveAgent   

723
71 pts
Great customer service starts with better help desk software
LiveAgent is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Salesforce Service Cloud   

451
60 pts
Customer service & support software
Salesforce Service Cloud is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Customer service & support software
Salesforce Service Cloud is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshdesk   

1,854
82 pts
Online Customer Support Software & Helpdesk Solution
Freshdesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online Customer Support Software & Helpdesk Solution
Freshdesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zoho Desk   

1,582
67 pts
Industry's first context-aware Helpdesk Software
Zoho Desk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Industry's first context-aware Helpdesk Software
Zoho Desk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ManageEngine SupportCenter Plus   

9
Web based customer support
ManageEngine SupportCenter Plus is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Web based customer support
ManageEngine SupportCenter Plus is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Scout   

151
Web-based help desk designed for better customer experience
Help Scout is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Web-based help desk designed for better customer experience
Help Scout is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu   

31
Cloud Based Help Desk Software That Actually Helps
Cayzu is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud Based Help Desk Software That Actually Helps
Cayzu is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HelpCrunch   

137
51 pts
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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HelpDesk   

1
Ticketing software for effortless customer support
HelpDesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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EngageBay   

50
Integrated sales & marketing software for growing teams
EngageBay is available for Freelancers and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Integrated sales & marketing software for growing teams
EngageBay is available for Freelancers and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveChat   

928
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat Software is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials. Learn more
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Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat Software is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials. Learn more
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Yonyx   

88
Decision tree driven Interactive guides for customer service
Yonyx is available for Freelancers and offers the following support options: Phone Support. Learn more
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Decision tree driven Interactive guides for customer service
Yonyx is available for Freelancers and offers the following support options: Phone Support. Learn more
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Zendesk   

2,267
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ConnectWise Control   

1,570
Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Agile CRM   

343
Sales and marketing CRM for growing businesses
Agile CRM is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Sales and marketing CRM for growing businesses
Agile CRM is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Smartsupp Live Chat   

182
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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FixMe.IT  

305
Remote Support Software That Always Works
FixMe.IT is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Remote Support Software That Always Works
FixMe.IT is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Zoho Assist  

304
Instant Remote Support. Unattended Remote Access.
Zoho Assist is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Instant Remote Support. Unattended Remote Access.
Zoho Assist is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Bookafy  

126
Free online appointment booking software
Bookafy is available for Freelancers and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Free online appointment booking software
Bookafy is available for Freelancers and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Zendesk Chat  

114
Live chat software for SMBs and Enterprises
Zendesk Chat is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
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Live chat software for SMBs and Enterprises
Zendesk Chat is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
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Aircall  

147
Phone system for support and sales teams
Aircall is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Phone system for support and sales teams
Aircall is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Chatfuel  

13
Build your bot now, no coding required.
Chatfuel is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
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Build your bot now, no coding required.
Chatfuel is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
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KronoDesk  

3
Powerful help desk & service management software
KronoDesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app
Powerful help desk & service management software
KronoDesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreCompare
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