Freelance Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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84 apps

Zendesk   

2,372
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Salesforce Service Cloud   

458
60 pts
Customer Service & Field Service Management Solutions
Salesforce Service Cloud is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Customer Service & Field Service Management Solutions
Salesforce Service Cloud is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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elevio   

26
Self-service support & customer education platform
elevio is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Self-service support & customer education platform
elevio is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Scout   

154
Web-based help desk designed for better customer experience
Help Scout is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Web-based help desk designed for better customer experience
Help Scout is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HappyFox   

78
60 pts
Helpdesk, customer support software
HappyFox is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Helpdesk, customer support software
HappyFox is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HelpDesk   

6
Ticketing software for effortless customer support
HelpDesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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SoGoSurvey   

621
Customer and employee experience management platform.
SoGoSurvey is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Customer and employee experience management platform.
SoGoSurvey is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HelpCrunch   

147
51 pts
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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EngageBay   

52
Integrated sales & marketing software for growing teams
EngageBay is available for Freelancers and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Integrated sales & marketing software for growing teams
EngageBay is available for Freelancers and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveChat   

1,018
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat Software is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials. Learn more
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Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat Software is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials. Learn more
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BOTNATION AI   

0
Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,174
82 pts
Online helpdesk system and customer service software
Freshdesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Agile CRM   

388
Sales and marketing CRM for growing businesses
Agile CRM is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Sales and marketing CRM for growing businesses
Agile CRM is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Smartsupp Live Chat   

214
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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LiveAgent   

912
71 pts
Great customer service starts with better help desk software
LiveAgent is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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FixMe.IT  

337
Remote Support Software That Always Works
FixMe.IT is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Remote Support Software That Always Works
FixMe.IT is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Bookafy  

129
Free online appointment booking software
Bookafy is available for Freelancers and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Free online appointment booking software
Bookafy is available for Freelancers and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Aircall  

154
Phone system for support and sales teams
Aircall is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Phone system for support and sales teams
Aircall is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Scorebuddy  

37
QA Software for scoring (Calls/email/chat/social)
Scorebuddy is available for Freelancers and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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QA Software for scoring (Calls/email/chat/social)
Scorebuddy is available for Freelancers and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Chatfuel  

15
Build your bot now, no coding required.
Chatfuel is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
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Build your bot now, no coding required.
Chatfuel is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support.
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ProProfs Survey Maker  

2
Survey & Feedback Software to Collect Customer Insights
ProProfs Survey Maker is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Survey & Feedback Software to Collect Customer Insights
ProProfs Survey Maker is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Coosto  

0
Social media management suite
Coosto is available for Freelancers and offers the following support options: Knowledge Base, Online Support, Phone Support.
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Social media management suite
Coosto is available for Freelancers and offers the following support options: Knowledge Base, Online Support, Phone Support.
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