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Customer Service
Page 8

Customer Service Software for Freelancers (2026) - Page 8

Last updated: March 2026

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Features

Real-Time Notifications(98)

Email Management(123)

Support Ticket Management(129)

Task Management(72)

Customer Database(105)

Integrated with

Shopify(51)

Microsoft Outlook(35)

Google Workspace(17)

WooCommerce(27)

Microsoft 365(20)

Pricing model

Free(75)

Open Source(9)

Free Trial(153)

One Time License(4)

Subscription(169)

Devices supported

Mac(92)

iPad(90)

Android(109)

Linux(67)

Web-based(199)

iPhone(98)

Windows(112)

Organization types

Small Business(199)

Non Profit(112)

Large Enterprises(175)

Public Administrations(86)

Freelancers

Mid Size Business(183)

User rating

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199 software options

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Agent.ai

(0)

Artificial Intelligence Customer Service

Agent.ai is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Agent.ai

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Office24by7

Users also considered

SimpleFeedback

(0)

Cloud-based customer engagement application

SimpleFeedback is available for Freelancers and offers the following support options: Chat.

Read more about SimpleFeedback

Users also considered

ThinkOwl

(0)

A complete AI solution for all your customer support needs.

ThinkOwl is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about ThinkOwl

Users also considered

ConfirmKit

(0)

User research platform for teams and product people

ConfirmKit is available for Freelancers and offers the following support options: Email/Help Desk, Chat.

Read more about ConfirmKit

Users also considered

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about BOTNATION AI

Users also considered

Verascape

(0)

Customer service and order tracking solution for businesses

Verascape is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Verascape

Users also considered

DeskOne

(0)

Customer Service Solution

DeskOne is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk.

Read more about DeskOne

Users also considered

Enterprise Accelerator

(0)

Data analysis platform to monitor customer interactions

Enterprise Accelerator is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about Enterprise Accelerator

Users also considered

Video Call Center

(0)

Your own branded, video call center in a matter of weeks

Video Call Center is available for Freelancers.

Read more about Video Call Center

Users also considered

Manhattan Active Omni

(0)

Omnichannel Retail Software

Manhattan Active Omni is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk.

Read more about Manhattan Active Omni

Users also considered

Buzzmonitor

(0)

AI-powered all-in-one solution for social media & CX!

Buzzmonitor is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Buzzmonitor

Users also considered

Expertflow Contact Center

(0)

Banks, Mobile Operators, Utilities, Healthcare, Airlines

Expertflow Contact Center is available for Freelancers and offers the following support options: Chat.

Read more about Expertflow Contact Center

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

Emplifi Service Cloud

(0)

End-to-end care and support for your customer

Emplifi Service Cloud is available for Freelancers.

Read more about Emplifi Service Cloud

Users also considered

HelpMate

(0)

Customer support platform for growing businesses

HelpMate is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about HelpMate

Users also considered

Raffle Search

(0)

AI Search that boosts customer self-service

Raffle Search is available for Freelancers and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Raffle Search

Users also considered

STEPS

(0)

Cloud-based ERP solution for service businesses.

STEPS is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support.

Read more about STEPS

Users also considered

Visiativ Customer Service

(0)

Customer service software

Visiativ Customer Service is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support.

Read more about Visiativ Customer Service

Users also considered

Flixcheck

(0)

Digital forms solution for improved customer communication

Flixcheck is available for Freelancers and offers the following support options: Phone Support, Chat, FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about Flixcheck

Users also considered

FyneDesk

(0)

AI-powered ticketing system for support teams

FyneDesk is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about FyneDesk

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is available for Freelancers and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about KIX

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Haber Chat is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

Read more about Haber Chat

Users also considered

Kreechat

(0)

Unified inbox for messaging app customer support

Kreechat is available for Freelancers and offers the following support options: Chat, Email/Help Desk.

Read more about Kreechat

Users also considered

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