getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Non profits - Page 11

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

436 software options

Gallabox logo

A single, collaborative customer communication tool

learn more
Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

Read more about Gallabox

Users also considered
xFind logo

AI driven enterprise search platform

learn more
Product is a fusion of GPT and NLP technologies for customer service or enterprise support organizations. It aims to improve agent productivity by delivering relevant answers to resolve customer issues, saving up to 50% of time searching for answers. The solution also helps increase case deflection for customer portals and chatbots by providing the most relevant enterprise knowledge.

Read more about xFind

Users also considered
Omnicus logo

Make The Contact Center Your Competitive Advantage

learn more
Omnicus is a cloud-based help desk platform, which helps small to large businesses streamline contact center operations via omnichannel communication, artificial intelligence (AI), performance insights, interactive voice response (IVR), and more. The solution offers various features such as live chat, messaging, routing, key performance indicators (KPI), reporting, and API connection.

Read more about Omnicus

Users also considered
Textel logo

SMS solution for contact centres

learn more
Textel allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world.

Read more about Textel

Users also considered
AlphaCX logo

Unified Messaging Helpdesk for Customer Experience.

learn more
AlphaCX is a unified messaging helpdesk that logs, tracks and measures customer experience.

Read more about AlphaCX

Users also considered
GestSup logo

French-language support management software

learn more
GestSup is a French-language support management software. Users can manage tickets and IT assets, create surveys and view reports and statistics.

Read more about GestSup

Users also considered
UserEcho logo

Interactive customer support & feedback community

learn more
UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

Read more about UserEcho

Users also considered
Vivocha logo

Next Generation Customer Interaction Platform

learn more
Vivocha is a cloud-based service tailored to businesses looking to engage with their customers online using the most effective communication channel at the right time

Read more about Vivocha

Users also considered
SAP Service Cloud logo

AI-enabled customer service platform for remote support

learn more
SAP Service Cloud is a customer support software that helps businesses leverage artificial intelligence (AI) to resolve clients’ queries on a centralized platform. Managers can examine incoming service tickets, sort them into relevant categories, and assign tasks to available agents.

Read more about SAP Service Cloud

Users also considered
DeepConverse logo

The complete customer support automation platform

learn more
DeepConverse helps businesses automate and scale their customer conversations.

Read more about DeepConverse

Users also considered
Oracle Service logo

Web, Social & Contact Center

learn more
Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

Read more about Oracle Service

Users also considered
Accelo logo

Transform the way you manage client work

learn more
Accelo is used and loved by professional service businesses around the world to manage their day-to-day operations with profitably in mind. The end-to-end cloud-based platform manages all aspects of project delivery.

Read more about Accelo

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

learn more
With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

Read more about Sunrise ITSM

Users also considered
Spotler Engage logo

Social media management for customer service & engagement

learn more
OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support and social media management across digital channels to increase customer engagement. It lets users monitor social mentions across the web & take action to improve brand loyalty.

Read more about Spotler Engage

Users also considered
HappyFox Chat logo

Premium live chat software

learn more
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

Read more about HappyFox Chat

Users also considered
charles logo

Web-based conversational commerce suite for consumer brands

learn more
charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Read more about charles

Users also considered
Luware Nimbus logo

AI-powered contact center for Microsoft Teams.

learn more
Luware Nimbus is a Microsoft-certified, Teams-native CX solution that unifies communication, workflows, and interactions in one hub.

Read more about Luware Nimbus

Users also considered
Broadcaster BOT logo

Connect the world with your company.

learn more
BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

Read more about Broadcaster BOT

Users also considered
WeKall logo

Cloud-based contact center and telephony AI software

learn more
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

Read more about WeKall

Users also considered
Daktela logo

Call Centre Software for all Business

learn more
Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

Read more about Daktela

Users also considered
SpiceX logo

Integration Platform as a Service for contact centers

learn more
SpiceCSM is a web based on-demand platform for increasing the efficiency of your contact center agents. Designed as a "point solution," SpiceCSM Guided Services turn your agents into subject matter experts, without additional training. With a unique blend of decision tree technology, data collection, and easy to use creation tools, your contact center will not only provide higher quality service, but at a lower cost.

Read more about SpiceX

Users also considered
ChatLingual logo

Multilingual customer support software

learn more
ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

Read more about ChatLingual

Users also considered
Tender Support logo

Customer support software

learn more
Tender Support is a customer support app that provides a forum for our customers to engage with your support reps, leave feedback and discuss common issues. Power users can subscribe to more advanced support by subscribing to specific categories and new discussions. Tender Support app gives your agents a platform to share resources with customers and help them with their issues, as well as providing a place for customers to help and engage with each other.

Read more about Tender Support

Users also considered
Infoset logo

Omnichannel customer service platform

learn more
Infoset is a omnichannel customer service platform, allowing users to manage calls, emails, social media, and more.

Read more about Infoset

Users also considered