Customer Service Software for Non Profits

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
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94 apps

Zendesk   

2,360
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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NICE inContact   

267
Cloud Contact Center Software
NICE inContact is available for Non Profit and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Cloud Contact Center Software
NICE inContact is available for Non Profit and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,163
82 pts
Online helpdesk system and customer service software
Freshdesk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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elevio   

26
Self-service support & customer education platform
elevio is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Self-service support & customer education platform
elevio is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Jira Service Desk   

252
55 pts
Simple service desk built on Jira
Jira Service Desk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Simple service desk built on Jira
Jira Service Desk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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SoGoSurvey   

610
Customer and employee experience management platform.
SoGoSurvey is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Customer and employee experience management platform.
SoGoSurvey is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Scout   

153
Web-based help desk designed for better customer experience
Help Scout is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Web-based help desk designed for better customer experience
Help Scout is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Front   

130
Email management software and shared inbox for teams
Front is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Email management software and shared inbox for teams
Front is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HelpDesk   

5
Ticketing software for effortless customer support
HelpDesk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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FluentStream   

60
A cloud-based business phone service
FluentStream is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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A cloud-based business phone service
FluentStream is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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BOTNATION AI   

0
Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HelpCrunch   

145
51 pts
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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EngageBay   

52
Integrated sales & marketing software for growing teams
EngageBay is available for Non Profit and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Integrated sales & marketing software for growing teams
EngageBay is available for Non Profit and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveChat   

1,011
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Whatfix   

57
Accelerate Digital Adoption
Whatfix is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Accelerate Digital Adoption
Whatfix is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Acquire   

18
Multi-channel Customer Communication Platform
Acquire is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Multi-channel Customer Communication Platform
Acquire is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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ProProfs Help Desk   

3
Help desk and ticketing solution for customer service
ProProfs Help Desk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help desk and ticketing solution for customer service
ProProfs Help Desk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Bitrix24   

409
100% free CRM, collaboration and communication tool suite
Bitrix24 is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Video Tutorials. Learn more
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100% free CRM, collaboration and communication tool suite
Bitrix24 is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Video Tutorials. Learn more
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Smartsupp Live Chat   

207
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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LiveAgent   

876
71 pts
Great customer service starts with better help desk software
LiveAgent is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zoho Assist  

335
Instant Remote Support. Unattended Remote Access.
Zoho Assist is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Instant Remote Support. Unattended Remote Access.
Zoho Assist is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support.
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Bookafy  

127
Free online appointment booking software
Bookafy is available for Non Profit and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Free online appointment booking software
Bookafy is available for Non Profit and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Aircall  

155
Phone system for support and sales teams
Aircall is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Phone system for support and sales teams
Aircall is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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