GetApp logo
GetApp logo
GetApp logo
GetApp logo
BrowseJoin
Learn why GetApp is free

Customer Service Software for Non Profits

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.
All appsAppFinderLeadersReviewsGuide
Filter byclear all
Category Leaders
Pricing models
Free
Open Source
Free Trial
One Time License
Subscription
Devices supported
Mac
iPad
Android
Linux
Web-based
See full list
Organization types
Non Profit
Large Enterprises
Public Administrations
Freelancers
Mid Size Business
See full list
Geographies served
Australia
China
Europe
Germany
India
See full list
Customer rating
& up
& up
& up
Integrated with
QuickBooks Online
Microsoft 365
QuickBooks
Microsoft Outlook
Google Calendar
See full list
Integrated with
QuickBooks Online
Microsoft 365
QuickBooks
Microsoft Outlook
Google Calendar
2Checkout
3CLogic
3dcart
8x8 Virtual Office
9 Spokes
Abacus
Accelo
Act-On
ActiveCampaign
Agent.ai
Agile CRM
Aha!
Aircall
Airtable
Akita
Alooma
amoCRM
APIANT
Asana
AskNicely
Asterisk
Atlassian Confluence
Authorize.net
Automate.io
Autotask
Avaya Aura Call Center Elite
Avaza
AWeber
Azuqua
Basecamp
Batchbook
Beekeeper
Benchmark Email
BigCommerce
BIME
Bitium
Bitrix24
Bloomfire
Boomi
Box
Braintree
Bugsnag
Bullhorn
CA Flowdock
Calendly
Campaign Monitor
Canvas LMS
Capsule
Chargebee
Chargify
Cisco WebEx
ClickDesk
Cloud Elements
CloudHub
Constant Contact
Copper
CozTel
CS-Cart
Cyfe
DataHero
DocuSign
Domo
Dropbox
Drupal
Ecwid
EduBrite
Egnyte
Emma
Eventbrite
Evernote
Evolve IP Phone System
EZ Texting
Facebook
Five9
Formstack
FreshBooks
Freshdesk
Freshservice
G Suite
GamEffective
GetResponse
GitHub
Glip
Gmail
Google AdWords
Google Analytics
Google Contacts
Google Docs
Google Drive
Google Maps
GoToMeeting
Gravity Forms
Groove
Grow
HappyFox Chat
Harvest
Help Scout
Highrise CRM
HipChat
Hootsuite
HubSpot CRM
HubSpot Marketing
Hubstaff
IBM Connections
iCloud
IFTTT
Igloo Software
Insightly
Instabug
Instagram
Instapage
Intercom
JIRA
Jira Service Desk
Joomla
JotForm
Kaseya VSA
KashFlow
Kayako
Keap
Kissflow Digital Workplace
Kixie
Klaviyo
Klipfolio
KOOKOO CloudAgent
LeadDoubler
Leadpages
LeadsBridge
Lightspeed POS
LinkedIn
LiveChat
LiveOps
Livestorm
LogMeIn Rescue
Magento Commerce
Mailchimp
Mailigen
Mailjet
Marketo
Metric.ai
Microsoft Azure
Microsoft Dynamics CRM
Microsoft Excel
Microsoft OneDrive
Microsoft Power BI
Microsoft Teams
Microsoft Visual Studio Online
Microsoft Word
miniOrange
Mixpanel
Mobility Portal Server
Moodle
MyFeelBack
Nagios XI
NetSuite
Nimble
Nutshell
Okta
Olark
OneLogin
OnePageCRM
Onna
OpenCart
Opsgenie
Oracle CRM On Demand
Oracle Eloqua
Oracle Service Cloud
OSI Affiliate Software
PagerDuty
PandaDoc
Panoply
Pardot
PayPal
PieSync
Pinnacle Cart
Pipedrive
Pivotal Tracker
Podio
PrestaShop
ProntoForms
Quick Base
Raygun
Re:amaze
Redmine
RingCentral
Sage 50cloud
Sage Accounting
Salesforce App Cloud
Salesforce Sales Cloud
Salesforce Service Cloud
Salesmachine
SALESmanago
SAP Business One
SAP Litmos
Sendinblue
ServiceNow
SharePoint
SharpSpring
Shopify
Sigstr
Skype
Skype for Business
Slack
Smartlook
Smartsheet
SolarWinds Service Desk
SpiraPlan
SpiraTeam
Squarespace
Stripe
SugarCRM
SuperReceptionist
SuperSaaS
SurveyMonkey
Survicate
Talkdesk
talkspirit
Teamleader
TeamViewer
Teamwork
Time Doctor
TimeCamp
TMetric
Todoist
Toggl
Tray.io
Trello
Twilio Communications Cloud
Twitter
Typeform
Unbounce
Userlike
Usermind
UserVoice
VICIdial
Vision Helpdesk
Vivocha
Vocalcom
Volusion
Vtiger CRM
Weebly
Wishpond
Wix
WooCommerce
Wordpress
Workato
WorkflowMax
WorkOtter
Workplace by Facebook
Wrike
Wufoo
Wunderlist
X-Cart
XCALLY
Xero
Yammer
Zapier
Zen Cart
Zendesk
Zendesk Sell
Zingtree
Zoho Books
Zoho CRM
Zoho SalesIQ
Zuora
Features
API
Drag & Drop Interface
Email Integration
Third Party Integration
Access Control
See full list
Features
API
Drag & Drop Interface
Email Integration
Third Party Integration
Access Control
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Application Integration
Asset Management
Assignment Management
Auditing
Authentication
Automated Scheduling
Automatic Lead Distribution
Automatic Notifications
Call Center Management
Call Recording
Call Routing
Call Transfer
Chat
Client Portal
Collaboration Tools
Collaborative Workspace
Commenting
Communication Management
Computer Telephony Integration
Configurable Workflow
Contact Database
Contact History
Contact Management
CRM Integration
Custom Fields
Custom Forms
Customer Database
Customer History
Customer Segmentation
Customer Service Analytics
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
eCommerce Integration
Email Alerts
Email Notifications
Email Templates
Email Tracking
Escalation Management
Event Triggered Actions
Feedback Collection
Feedback Management
Filtered Views
Help Desk Integration
Instant Messaging
Issue Management
IVR / Voice Recognition
Knowledge Base Management
Lead Assignment
Mobile Integration
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multi-Location
Multiple User Accounts
Online Forums
Performance Management
Performance Reports
Permission Management
Prioritizing
Project Time Tracking
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Receiving
Reminders
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Search Functionality
Self Service Portal
Single Sign On
SLA Management
SMS Integration
Social Media Integration
SSL Security
Status Tracking
Summary Reports
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Visual Analytics
Website Integration
Widgets
Workflow Management

Related categories

Customer Service & SupportCustomer ManagementCollaboration

Related links

Customer Service Software in Australia
Customer Service Software in Canada
Freelance Customer Service Software
Enterprise Customer Service Software
Customer Service Software for SMBs
Customer Service Software for Small Business
Customer Service Software for Android
Customer Service Software for iPad
Customer Service Software for iPhone
Customer Service Software for Linux
Customer Service Software for Mac
Web Based Customer Service Software
Customer Service Software for Windows Phone
Customer Service Software for Windows
Free Trial Customer Service Software
Free Customer Service Software


Page last modified

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

Just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Accounting
Construction
Design
Education Management
Health, Wellness and Fitness
Human Resources
Insurance
Internet
Management Consulting
Marketing and Advertising
Nonprofit Organization Management
Real Estate
Retail
Staffing and Recruiting
Telecommunications
93 apps
Sort by
Highest Rated
Sponsored
About sorting methods
Highest Rated
Sponsored
About sorting methods

NICE inContact   

329
Cloud Contact Center Software
NICE inContact is available for Non Profit and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

NICE inContact

329
Cloud Contact Center Software
NICE inContact is available for Non Profit and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Zendesk   

2,372
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Zendesk

2,372
63 pts
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Cayzu

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Front   

149
Email management software and shared inbox for teams
Front is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Front

149
Email management software and shared inbox for teams
Front is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Jira Service Desk   

252
55 pts
Simple service desk built on Jira
Jira Service Desk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Jira Service Desk

252
55 pts
Simple service desk built on Jira
Jira Service Desk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

elevio   

26
Self-service support & customer education platform
elevio is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

elevio

26
Self-service support & customer education platform
elevio is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Help Scout   

154
Web-based help desk designed for better customer experience
Help Scout is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Help Scout

154
Web-based help desk designed for better customer experience
Help Scout is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

HappyFox   

78
60 pts
Helpdesk, customer support software
HappyFox is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

HappyFox

78
60 pts
Helpdesk, customer support software
HappyFox is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

HelpDesk   

6
Ticketing software for effortless customer support
HelpDesk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app

HelpDesk

6
Ticketing software for effortless customer support
HelpDesk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
Visit WebsiteCompare

Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Vision Helpdesk

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

FluentStream   

62
A cloud-based business phone service
FluentStream is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

FluentStream

62
A cloud-based business phone service
FluentStream is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

SoGoSurvey   

621
Customer and employee experience management platform.
SoGoSurvey is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

SoGoSurvey

621
Customer and employee experience management platform.
SoGoSurvey is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

HelpCrunch   

147
51 pts
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
Visit WebsiteAdd to compareCompareRemove app

HelpCrunch

147
51 pts
Customer Communication tool for Support, Marketing & Sales
HelpCrunch is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
Visit WebsiteCompare

EngageBay   

52
Integrated sales & marketing software for growing teams
EngageBay is available for Non Profit and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

EngageBay

52
Integrated sales & marketing software for growing teams
EngageBay is available for Non Profit and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

LiveChat   

1,018
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

LiveChat

1,018
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Whatfix   

57
Accelerate Digital Adoption
Whatfix is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Whatfix

57
Accelerate Digital Adoption
Whatfix is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

ProProfs Help Desk   

4
Help desk and ticketing solution for customer service
ProProfs Help Desk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

ProProfs Help Desk

4
Help desk and ticketing solution for customer service
ProProfs Help Desk is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

BOTNATION AI   

0
Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

BOTNATION AI

0
Artificial intelligence (AI)-based chatbot creation platform
BOTNATION AI is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Freshdesk   

2,174
82 pts
Online helpdesk system and customer service software
Freshdesk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Freshdesk

2,174
82 pts
Online helpdesk system and customer service software
Freshdesk is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Acquire   

18
Multi-channel Customer Communication Platform
Acquire is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app

Acquire

18
Multi-channel Customer Communication Platform
Acquire is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
Visit WebsiteCompare

Bitrix24   

416
100% free CRM, collaboration and communication tool suite
Bitrix24 is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

Bitrix24

416
100% free CRM, collaboration and communication tool suite
Bitrix24 is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Video Tutorials. Learn more
Visit WebsiteCompare

Smartsupp Live Chat   

214
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
Visit WebsiteAdd to compareCompareRemove app

Smartsupp Live Chat

214
Smartsupp is Free Live Chat with visitor recording
Smartsupp Live Chat is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
Visit WebsiteCompare

LiveAgent   

912
71 pts
Great customer service starts with better help desk software
LiveAgent is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteAdd to compareCompareRemove app

LiveAgent

912
71 pts
Great customer service starts with better help desk software
LiveAgent is available for Non Profit and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
Visit WebsiteCompare

Bookafy  

129
Free online appointment booking software
Bookafy is available for Non Profit and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app

Bookafy

129
Free online appointment booking software
Bookafy is available for Non Profit and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
Learn moreCompare

Aircall  

154
Phone system for support and sales teams
Aircall is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreAdd to compareCompareRemove app

Aircall

154
Phone system for support and sales teams
Aircall is available for Non Profit and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Learn moreCompare
Clear all filters
Filter by
Pricing models
Devices supported
Organization types
Geographies served
Customer rating