getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Service Software with Non profits - Page 9

Last updated: July 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


436 software options

Inxide logo

Omnichannel Conversational AI Platform developed by Increso

learn more
Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.

Read more about Inxide

Users also considered
HelpSpot logo

Customizable help desk management software

learn more
Easy-to-use customer service software with loads of features & customizability available when you need it.

Read more about HelpSpot

Users also considered
TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

Read more about TeamSupport

Users also considered
Quidget logo

Handle up to 80% of Tier-1 support with AI

learn more
Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

Read more about Quidget

Users also considered
Claritysoft CRM logo

User-friendly customer relationship management software

learn more
Powerful. Intuitive. Customizable. Claritysoft CRM is designed to be easy to use without sacrificing power and functionality.

Read more about Claritysoft CRM

Users also considered
Teamlead logo

Workforce software for customer service teams

learn more
Teamlead is a workforce management software designed for customer contact teams ranging from five to two hundred fifty agents. The platform features automated scheduling with AI-powered roster generation, capacity forecasting by role and location, and real-time adherence monitoring to track agent status. It integrates with telephony and HR systems to synchronize performance data and leave information across platforms.

Read more about Teamlead

Users also considered
LiveHelp logo

Live chat platform for customer care & customer engagement

learn more
LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries

Read more about LiveHelp

Users also considered
CafeX Suite logo

One-click web, audio & video collaboration

learn more
CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

Read more about CafeX Suite

Users also considered
Got It AI logo

Conversational AI chatbots for customer support & sales

learn more
Got It AI is an enterprise conversational AI platform. The software provides generative AI chatbots with guardrails for customer service, sales operations, and agent assistance. Key features include knowledge retrieval, process guidance, and fact-checking. The solution works across industries like financial services, insurance, and manufacturing.

Read more about Got It AI

Users also considered
Ozmo Omnichannel Support Platform logo

Tech support is complex. Ozmo makes it simple.

learn more
Transform customer service with the leading omnichannel support platform. Ozmo’s customers trust us to be the authoritative source of support answers for the ever-evolving landscape that is technology.

Read more about Ozmo Omnichannel Support Platform

Users also considered
Xperience logo

Cloud-based contact center solution

learn more
Customer Service tool accessible for all types of companies.

Read more about Xperience

Users also considered
Tactful AI logo

Simpler, Better and Modern Customer Service

learn more
Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

Read more about Tactful AI

Users also considered
Scorebuddy logo

All-in-One Quality Management Platform for Contact Centers

learn more
Scale your customer service organization with AI text analytics to uncover most common reasons customers are contacting you. Examine 100% of support tickets and categorize them for deeper analysis into how agents are meeting the needs of the customer. Assign courses to fill knowledge gaps.

Read more about Scorebuddy

Users also considered
Viewabo logo

Diagnose problems faster when you can see them.

learn more
Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

Read more about Viewabo

Users also considered
Maqsam logo

Cloud and mobile-based contact center solution

learn more
Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

Read more about Maqsam

Users also considered
yellow.ai logo

Empowering Businesses with Customer Service Automation

learn more
Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

Read more about yellow.ai

Users also considered
Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

learn more
Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

Read more about Faveo Helpdesk

Users also considered
Surfboard logo

Support team scheduling, made simple.

learn more
Surfboard is an intuitive shift planning and scheduling software platform built specifically for customer support teams.

Get shift planning, scheduling, forecasting, communication, & integrations all on one beautiful platform, for £10 per month.

Read more about Surfboard

Users also considered
WotNot logo

Automating customer interactions at scale

learn more
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support.

Read more about WotNot

Users also considered
Gnatta logo

AI Agents and omnichannel support, built for control

learn more
Gnatta is customer service software designed to help businesses of all sizes manage customer communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on SLA's and your preferences.

Read more about Gnatta

Users also considered
yoummday logo

work@home technology platform for CX outsourcing

learn more
Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

Read more about yoummday

Users also considered
OTRS logo

Helpdesk software for customer service management teams

learn more
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

Read more about OTRS

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
Emailtree AI logo

Respond to customer's request in sec. using hyperautomation!

learn more
As an end-to-end solution, EmailTree AI helps you automate email composition, increase email productivity, and trigger automatic actions in databases.
Using NLP/NLU, Machine Learning and RPA techniques, spend less time on email and engage in more value-added activities.

Read more about Emailtree AI

Users also considered
Attendo logo

What your ERP is missing

learn more
Attendo is a cloud-based customer service platform that integrates help desk, support ticketing, CRM, and maintenance management. It connects seamlessly with your existing ERP, VoIP, email, and social media for a unified experience.

Read more about Attendo

Users also considered