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Customer Service Software for Small Business (2026) - Page 5
Last updated: February 2026
438 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for websites
Read more about ProProfs Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline Your SMB Communication Needs with FluentStream
Read more about FluentStream
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-first customer service: Automate, engage, and retain cust
Read more about Customerly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI assistants for marketing, sales, and support
Read more about Kenyt AI Agents
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn your SaaS product into a dialogue
Read more about Unless
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
Read more about Web Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mojo Helpdesk makes customer service easy.
Read more about Mojo Helpdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first minute makes or breaks the customer experience.
Read more about respond.io
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing and customer conversation management platform
Read more about Dashly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Inventory management add-on for businesses using QuickBooks.
Read more about Acctivate Inventory Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
Read more about Sprinklr
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
eDesk; the most scalable eCommerce customer support tool for
Read more about eDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat software for modern messaging
Read more about Freshchat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service desk, CRM, and asset management software
Read more about Deepser
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Service and Support Management Software
Read more about Tracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
THE one tool for onboarding, engagement & customer support
Read more about Froged
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Contact Center Software
Read more about Ameyo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service management solution
Read more about ServiceOS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shipment tracking and delivery management software
Read more about Boxia
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Semantic Search and Chat for your website.
Read more about Denser AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center & Inside Sales Software for Salesforce
Read more about Vonage Contact Center
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HaloPSA brings everything an MSP needs into one location.
Read more about HaloPSA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage with Community
Read more about Higher Logic Vanilla
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM, sales & marketing automation software
Read more about Shape