App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Service Software for Small Business (2026) - Page 6
Last updated: February 2026
438 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform the User Experience
Read more about WalkMe
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Call center management software
Read more about FocalScope
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
Read more about ReviewInc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build and train an intelligent chatbot powered by ChatGPT
Read more about Chatbase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk software for SMBs
Read more about AzureDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer support automation tool for enterprises
Read more about Kommunicate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience software for small businesses
Read more about ThriveDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pay-as-you-go • Scalable • AI Powered • Better CX
Read more about Call Center Studio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business text messaging for teams
Read more about Heymarket
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Customer support & Help Desk software-FREE PLAN
Read more about NABD System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based visual AI-powered customer engagement solutions.
Read more about INSIDE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer engagement platform
Read more about MaxContact
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Happy Agents. Happy Customers.
Read more about Sharpen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Support Software for SMBs
Read more about HelpSpace
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversational AI & customer service platform
Read more about Mava
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk software for managing customer service processes
Read more about EcholoN
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Quality Management Platform for Contact Centers
Read more about Scorebuddy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software you can depend on
Read more about Deskpro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Read more about Smith.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pay-less for more. Europe's most flexible CRM
Read more about Efficy CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM platform to boost your eCommerce sales
Read more about Simla.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Customer Support and Feedback Suite
Read more about UseResponse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine of growth. An all in one solution for user data.
Read more about User.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Read more about Quiq