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Customer Service Software for Small Business (2026) - Page 8

Last updated: February 2026

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438 software options

Korra logo

Answers - Spot On!

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Korra is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Chat.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Grasp logo

Customer Support Software for Live Chat, Email and Twitter

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Grasp is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Apizee logo

Internal remote augmented visual assistance solution

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Apizee is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk.

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Zendesk Talk logo

Connecting customers to Agents through voice and message

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Zendesk Talk is available for Small Business.

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VQ Online logo

Helping companies keep the promises they make

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VQ Online is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Next4biz CSM logo

End-to-end omnichannel customer experience management.

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Next4biz CSM is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Serviceware Knowledge logo

Knowledge management platform

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Serviceware Knowledge is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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weclapp logo

Compact CRM solution for small businesses & freelancers

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weclapp is available for Small Business and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support.

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Keeping.com logo

Customer service and help desk software

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Keeping.com is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

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Users also considered
ProProfs Help Desk logo

Help desk and ticketing solution for customer service

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ProProfs Help Desk is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Qubicles logo

Revolutionary blockchain-powered contact center software

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Qubicles is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

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TRIFFT logo

Complete solution for awesome F&B and Retail experiences

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TRIFFT is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep), Chat.

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Chatfuel logo

Build your bot now, no coding required.

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Chatfuel is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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charles logo

Web-based conversational commerce suite for consumer brands

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charles is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum.

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HappyFox Chat logo

Premium live chat software

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HappyFox Chat is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep).

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Heyday logo

The #1 AI-powered customer messaging platform for retailers

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Heyday is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base.

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LoyJoy logo

Conversational AI Platform

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LoyJoy is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum.

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InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

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InfoServ is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

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Users also considered
ICR Evolution logo

Software for a real omnichannel experience.

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ICR Evolution is available for Small Business.

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VirtlX logo

360° success management & employee engagement platform

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VirtlX is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

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ProProfs Survey Maker logo

Survey & Feedback Software to Collect Customer Insights

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ProProfs Survey Maker is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Cisco Finesse logo

Customer Service solution with digital experience

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Cisco Finesse is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk.

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Watermelon logo

AI Agents for scalable, human-led customer conversations

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Watermelon is available for Small Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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