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Customer Service Software for Small Business (2026) - Page 7

Last updated: February 2026

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438 software options

Mayday logo

The intelligent knowledge base for customer care

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Mayday is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

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WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is available for Small Business and offers the following support options: Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Chat.

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Zendesk QA logo

Support Quality Assurance Platform

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Zendesk QA is available for Small Business and offers the following support options: Chat, Knowledge Base, FAQs/Forum.

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3CLogic logo

Cloud Call Center Solutions

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3CLogic is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum.

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Helpwise logo

Communication and workflow management software

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Helpwise is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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C-Desk logo

Cloud-based help desk software for customer support teams

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C-Desk is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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Y Meadows logo

Automate support requests that are slowing your team down!

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Y Meadows is available for Small Business and offers the following support options: Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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ConvergeHub logo

Sales, marketing, customer service & billing CRM for SMBs

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ConvergeHub is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk.

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elevio logo

Self-service support & customer education platform

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elevio is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Botsify logo

Live chat and conversational AI solution

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Botsify is available for Small Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Mint Service Desk logo

IT service desk and asset management solution

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Mint Service Desk is available for Small Business and offers the following support options: Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

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Magentrix logo

We make portals. It's not magic. It's Magentrix.

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Magentrix is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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ServoDesk is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

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SpinOffice logo

Improve your customer contact with SpinOffice CRM!

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SpinOffice is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

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V2 Cloud WorkSpaces logo

Desktop virtualization platform for remote teams

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V2 Cloud WorkSpaces is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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HelpShelf logo

Knowledgebase solution for improving customer service

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HelpShelf is available for Small Business and offers the following support options: Chat.

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hello24.ai logo

Conversational commerce platform

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hello24.ai is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

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Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

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Hipporello Service Desk for Trello is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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SupportBee logo

Customer support help desk software

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SupportBee is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

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Kapture CX is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Replyco logo

Win Back 50% of Time Lost Messaging Customers

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Replyco is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

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Emplifi Social Marketing Cloud logo

AI-powered social media marketing software

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Emplifi Social Marketing Cloud is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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Vocalcom Hermes360 logo

Omnichannel contact center solution

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Vocalcom Hermes360 is available for Small Business and offers the following support options: Knowledge Base, Phone Support, Email/Help Desk.

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Reecall logo

Making every conversation a source of growth

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Reecall is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep).

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