GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
Tiledesk allows businesses to engage with customers throughout their journey. The all-in-one customer engagement platform that offers different functionalities, from lead generation to post-sales, from WhatsApp to your website. With omni-channel live chat and chatbots.
Read more about Tiledesk
Hiver boosts customer support within Gmail. Manage channels from email to WhatsApp seamlessly. Equip agents with shared inboxes, real-time teamwork, and robust automations. Use analytics for insights and enhance support. With Hiver, make Gmail a top-tier support center, ensuring swift solutions.
Read more about Hiver
Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Over 6,500 companies use Comm100 to provide the world’s most personalized live chat experience.
Read more about Comm100 Live Chat
Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.
Read more about Vivantio
ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.
Read more about ServiceNow Customer Service Management
Chaport is modern customer messaging software with multi-channel live chat, chatbots, auto-invitations, knowledge base, integrations with Facebook, Viber, Telegram, and group chat capabilities. It has desktop apps for Mac, Windows, Web, and full-featured mobile apps for iOS, & Android.
Read more about Chaport
FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love.
Read more about FreeAgent CRM
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.
Read more about LiveHelpNow
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.
Read more about TOPdesk
Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.
Read more about Kayako
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.
An unlimited number of seats for every plan.
Read more about Dashly
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
Read more about Kustomer
eDesk’s AI-powered customer service software is designed specifically for eCommerce businesses, to take the complexity out of managing multiple marketplaces, webstore and social media support.
Read more about eDesk
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.
Read more about Froged
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social
Read more about Freshchat
Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.
Read more about Cayzu
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.
Read more about Sprinklr
AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.
Read more about AzureDesk
ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.
Read more about ThriveDesk
Kommunicate is a live chat software designed to help businesses in the healthcare, eCommerce, education and other sectors build custom AI-powered chatbots. Administrators can create NLP-powered support bots to schedule meetings, qualify leads, and support customers.
Read more about Kommunicate
Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email, social media, chat, mobile apps). NABD is the only solution with a FULL functional FREE plan suited for most businesses.
Read more about NABD System
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.
Read more about Sharpen
todo.vu is time tracking, billing, & task management all rolled into one. Capture & organize tasks quickly, delegate, collaborate, & track time on tasks – at any hourly rate. Create itemized billing & activity reports based on that time in seconds. Charge accurately & work smarter.
Read more about todo.vu
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.
Read more about Efficy CRM
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Read more about Deskpro