GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more
BlueCamroo is a web-based online business productivity suite that helps businesses manage sales, customers, and projects more efficiently and profitably. It offers social network monitoring module that finds sales opportunities and spots service issues across Twitter, LinkedIn, and Facebook.
Read more about BlueCamroo
Next4biz CSM is a comprehensive cloud-based customer service management software with an omnichannel approach. It offers customizable self-service knowledge base, live chat, automated workflows, and advanced reporting capabilities. It enables organizations to provide excellent customer experience.
Read more about Next4biz CSM
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience
Read more about HappyFox Chat
Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.
Read more about Korra
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.
Read more about InfoServ
We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.
Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.
Read more about Help Lightning
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.
Read more about Sagicc
Surfly is a secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel.
Instantly innovate your existing online interactions without changing your original application or installing software.
Read more about Surfly
Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.
Read more about Richpanel
Moveo.AI is an enterprise-grade platform, driven by generative AI and proprietary LLMs. Our genAI agents effortlessly process any data, enabling automation of diverse business processes. Moveo.AI evolves, learning from past interactions, adeptly handling misspellings, and scaling to meet demands.
Read more about Moveo.AI
Save time and resources by eliminating duplicate inquiries. Utilize Answerbase’s self-help to effectively scale your support offerings.
Read more about Answerbase
Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.
Read more about Ochatbot
Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.
Read more about Callbox
Mayday is a cloud-based knowledge base that improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.
Read more about Mayday
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application
Read more about Helprace
SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.
Read more about SatisMeter
FuseDesk is your Help Desk, Messaging Platform, and Support Ticketing System empowering your team to win more raving fans with the only helpdesk you'll ever need. FuseDesk is an easy to use customer service platform for channels like email, ticketing, live chat, FaceBook Messenger, SMS, and more!
Read more about FuseDesk
Get instant answers for your prospects and customers with a custom SmartChat Agent powered by ChatGPT and trained with your website, FAQs and documentation. Leverage AI to automatically engage visitors, accurately answer questions, book appointments and route new leads to your team automatically.
Read more about User Copilot
Chatlio is a live chat and customer engagement solution harnessing existing technology via Slack integration, adding an embeddable widget to a website or blog
Read more about Chatlio
AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.
Read more about AlphaChat
Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.
Read more about Bonder
Radiance Commerce is a provider of AI-powered chatbot solutions designed to help businesses sell more and enhance customer experiences. Our flagship product, Radiance SmartChat, harnesses the power of ChatGPT and Generative AI to create an AI-powered Shopping Concierge for websites.
Read more about Radiance Commerce
CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.
Read more about CallerDesk