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Review Management Software with Email Alerts (2026)

Last updated: April 2026

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13 software options

Birdeye logo
Category Leaders

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Brand24 logo

Social listening tool for businesses of all sizes

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Brand24 is an online review management tool that helps you gather every public mention of your brand in one place. This tool allows you to analyze the buzz around your brand by displaying various stats about your brand like estimated social media reach, the sentiment of mentions, etc.

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Influitive logo

Customer-Powered Growth

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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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SOCi logo

AI that is purpose built for multi-location enterprises.

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SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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Uberall logo

Reputation management software for retail businesses

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Effortless, full control over your reputation: read, respond to, and analyze local reviews across the web.

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PinMeTo logo

Marketing and search technology for multi-location brands

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PinMeTo is a leading marketing and search technology designed for multi-location brands to help them efficiently manage their business information, reviews, online interactions, and messaging across a wide range of online maps, services, applications, and directories.

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RetailTune logo

Marketing analytics and SEO management software

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RetailTune is a marketing analytics and SEO management software that helps businesses manage store information across multiple platforms, such as Google My Business, Facebook Local Pages, Google Maps, and other store locator applications. It allows staff members to create, run, and track custom localized marketing campaigns.

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Cosmic Data logo

Posting, Collecting, Analyzing, and Answering

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Cosmic Data for posting, collecting, analyzing, and answering all your clients on Google My Business and on all social networks on the market.

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