Freelance Help Desk & Ticketing Software

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.
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67 apps

Freshdesk   

2,148
Online helpdesk system and customer service software
Freshdesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zendesk   

2,346
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Salesforce Service Cloud   

455
Customer service & support software
Salesforce Service Cloud is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Customer service & support software
Salesforce Service Cloud is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zoho Desk   

1,598
Industry's first context-aware Helpdesk Software
Zoho Desk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Industry's first context-aware Helpdesk Software
Zoho Desk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu   

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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HappyFox   

78
Helpdesk, customer support software
HappyFox is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Helpdesk, customer support software
HappyFox is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Vision Helpdesk   

28
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Alloy Navigator   

39
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support. Learn more
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HelpDesk   

2
Ticketing software for effortless customer support
HelpDesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Ticketing software for effortless customer support
HelpDesk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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HelpOnClick Live Chat Software   

10
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat Software is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials. Learn more
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Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat Software is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Video Tutorials. Learn more
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KronoDesk   

3
Powerful help desk & service management software
KronoDesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Powerful help desk & service management software
KronoDesk is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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ManageEngine ServiceDesk Plus   

136
Cloud IT Help Desk Software
ManageEngine ServiceDesk Plus is available for Freelancers and offers the following support options: FAQs, Forum, Online Support, Phone Support. Learn more
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Cloud IT Help Desk Software
ManageEngine ServiceDesk Plus is available for Freelancers and offers the following support options: FAQs, Forum, Online Support, Phone Support. Learn more
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JitBit Help Desk   

27
Helpdesk ticketing system software
JitBit Help Desk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Helpdesk ticketing system software
JitBit Help Desk is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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ConnectWise Control   

1,597
Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Remote Support, Remote Meeting & Remote Access Software
ConnectWise Control is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Agile CRM   

378
Sales and marketing CRM for growing businesses
Agile CRM is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Sales and marketing CRM for growing businesses
Agile CRM is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveAgent   

782
Great customer service starts with better help desk software
LiveAgent is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LiveChat  

993
Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Premium Customer Service Software for Live Chat & Help Desk
LiveChat is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Atera  

134
All-in-One MSP Software for MSPs and IT Support Companies
Atera is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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All-in-One MSP Software for MSPs and IT Support Companies
Atera is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Vivantio  

159
Flexible Software. Focused Service.
Vivantio is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Flexible Software. Focused Service.
Vivantio is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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ManageEngine SupportCenter Plus  

10
Web based customer support
ManageEngine SupportCenter Plus is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Web based customer support
ManageEngine SupportCenter Plus is available for Freelancers and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Userlike  

631
Live chat and customer messaging for businesses of all sizes
Userlike is available for Freelancers and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Live chat and customer messaging for businesses of all sizes
Userlike is available for Freelancers and offers the following support options: FAQs, Online Support, Phone Support, Video Tutorials.
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Help Scout  

153
Web-based help desk designed for better customer experience
Help Scout is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Web-based help desk designed for better customer experience
Help Scout is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Yonyx  

88
Decision tree driven Interactive guides for customer service
Yonyx is available for Freelancers and offers the following support options: Phone Support.
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Decision tree driven Interactive guides for customer service
Yonyx is available for Freelancers and offers the following support options: Phone Support.
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Deskero  

97
Customizable help desk & ticketing system
Deskero is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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Customizable help desk & ticketing system
Deskero is available for Freelancers and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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Help Desk Migration  

69
Online help desk data migration service
Help Desk Migration is available for Freelancers and offers the following support options: Online Support, Phone Support.
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Online help desk data migration service
Help Desk Migration is available for Freelancers and offers the following support options: Online Support, Phone Support.
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