App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Help Desk Software for Large Enterprises (2026) - Page 7
Last updated: February 2026
294 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automate repetitive work to unleash meaningful conversations
Read more about Trengo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ecommerce Customer Service Helpdesk and CRM
Read more about Richpanel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with automation
Read more about eBanqo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Italian CRM tool to handle customer service operations
Read more about YDEA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital customer service platform and ticketing system
Read more about Helpshift
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Artificial Intelligence-based knowledge management solution
Read more about Capacity
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer service help desk software
Read more about Wowdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration software
Read more about Unifize
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled employee engagement and helpdesk platform
Read more about Leena AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software and Virtual agent for SMBs
Read more about HelpOnClick
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All sort of organizations from small to enterprise-level
Read more about WorkHub Tasks
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset & Work Order Management
Read more about Novo Solutions
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WhatsApp shared inbox that lets you manage multiple devices.
Read more about ControlHippo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based unified messaging platform
Read more about Confides
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agentic AI platform for enterprise service automation
Read more about Rezolve AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Ticketing and ITSM software solution.
Read more about Rexpondo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable help desk management software
Read more about HelpSpot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Diagnose problems faster when you can see them.
Read more about Viewabo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Conversational AI Platform developed by Increso
Read more about Inxide
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based customer support
Read more about ManageEngine SupportCenter Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The ultimate ITSM platform
Read more about C2-ITSM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT support management system & help desk
Read more about everything HelpDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk for customer service and internal tickets
Read more about Requestor
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empower your support team with AI.
Read more about Forethought
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make Contact. Do Business.
Read more about inconnect