Enterprise Help Desk & Ticketing Software

Help Desk & Ticketing software enables customer support agents to receive and respond to service requests. It acts as a point of contact for users to get answers to questions, gain assistance in troubleshooting, and solve any other customer care-related issues.
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149 apps

SolarWinds Service Desk   

498
IT Service Desk & Asset Management Software
SolarWinds Service Desk is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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IT Service Desk & Asset Management Software
SolarWinds Service Desk is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Wix Answers   

19
The only unified customer support solution.
Wix Answers is available for Large Enterprises and offers the following support options: Phone Support, Online Support. Learn more
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The only unified customer support solution.
Wix Answers is available for Large Enterprises and offers the following support options: Phone Support, Online Support. Learn more
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Capacity   

11
Artificial Intelligence-based knowledge management solution
Capacity is available for Large Enterprises and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base. Learn more
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Artificial Intelligence-based knowledge management solution
Capacity is available for Large Enterprises and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base. Learn more
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Salesforce Service Cloud   

445
Customer Service & Field Service Management Solutions
Salesforce Service Cloud is available for Large Enterprises and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials, Forum, FAQs. Learn more
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Customer Service & Field Service Management Solutions
Salesforce Service Cloud is available for Large Enterprises and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials, Forum, FAQs. Learn more
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NICE inContact   

328
Cloud Contact Center Software
NICE inContact is available for Large Enterprises and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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Cloud Contact Center Software
NICE inContact is available for Large Enterprises and offers the following support options: Knowledge Base, Phone Support, Video Tutorials. Learn more
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ConnectWise Manage   

181
A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is available for Large Enterprises and offers the following support options: Knowledge Base, Online Support, Phone Support, FAQs, Forum, Video Tutorials. Learn more
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A PSA Tool Designed To Run Your As-a-Service Business
ConnectWise Manage is available for Large Enterprises and offers the following support options: Knowledge Base, Online Support, Phone Support, FAQs, Forum, Video Tutorials. Learn more
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Jira Service Desk   

253
Simple service desk built on Jira
Jira Service Desk is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Simple service desk built on Jira
Jira Service Desk is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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LogMeIn Rescue   

121
Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Remote support for helpdesks, call centers and organizations
LogMeIn Rescue is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,180
Online helpdesk system and customer service software
Freshdesk is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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SysAid   

263
Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Powerful Service Desk and Simple to Use, Modular ITSM Tool
SysAid is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zendesk   

2,374
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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InvGate Service Desk   

71
IT service desk software
InvGate Service Desk is available for Large Enterprises and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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IT service desk software
InvGate Service Desk is available for Large Enterprises and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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BOSS Solutions Suite   

92
BOSS Solutions a FrontRunner in Help Desk Software
BOSS Solutions Suite is available for Large Enterprises and offers the following support options: Phone Support, Forum, Knowledge Base, Video Tutorials. Learn more
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BOSS Solutions a FrontRunner in Help Desk Software
BOSS Solutions Suite is available for Large Enterprises and offers the following support options: Phone Support, Forum, Knowledge Base, Video Tutorials. Learn more
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Freshservice   

368
A complete IT service management (ITSM) tool for business
Freshservice is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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A complete IT service management (ITSM) tool for business
Freshservice is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Opsgenie   

118
Alerting and on-call management for always-on services
Opsgenie is available for Large Enterprises and offers the following support options: Knowledge Base, Video Tutorials, Online Support, Phone Support. Learn more
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Alerting and on-call management for always-on services
Opsgenie is available for Large Enterprises and offers the following support options: Knowledge Base, Video Tutorials, Online Support, Phone Support. Learn more
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HappyFox   

78
Helpdesk, customer support software
HappyFox is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Helpdesk, customer support software
HappyFox is available for Large Enterprises and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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TOPdesk   

39
Help desk & service management
TOPdesk is available for Large Enterprises and offers the following support options: Phone Support, Online Support, Knowledge Base, Video Tutorials, Forum, FAQs. Learn more
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Help desk & service management
TOPdesk is available for Large Enterprises and offers the following support options: Phone Support, Online Support, Knowledge Base, Video Tutorials, Forum, FAQs. Learn more
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Genesys Cloud   

99
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is available for Large Enterprises and offers the following support options: Online Support, Phone Support, Knowledge Base, Forum, Video Tutorials. Learn more
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is available for Large Enterprises and offers the following support options: Online Support, Phone Support, Knowledge Base, Forum, Video Tutorials. Learn more
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Help Scout   

156
Web-based help desk designed for better customer experience
Help Scout is available for Large Enterprises and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Web-based help desk designed for better customer experience
Help Scout is available for Large Enterprises and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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elevio   

26
Self-service support & customer education platform
elevio is available for Large Enterprises and offers the following support options: Knowledge Base, Online Support, Phone Support, FAQs, Video Tutorials. Learn more
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Self-service support & customer education platform
elevio is available for Large Enterprises and offers the following support options: Knowledge Base, Online Support, Phone Support, FAQs, Video Tutorials. Learn more
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VCC Live   

26
All-in-one Cloud Contact Center Software
VCC Live is available for Large Enterprises and offers the following support options: Phone Support, Online Support, FAQs. Learn more
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All-in-one Cloud Contact Center Software
VCC Live is available for Large Enterprises and offers the following support options: Phone Support, Online Support, FAQs. Learn more
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Dixa   

17
The Customer Friendship Platform
Dixa is available for Large Enterprises and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials. Learn more
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The Customer Friendship Platform
Dixa is available for Large Enterprises and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials. Learn more
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Halo Service Desk   

7
Help desk management solution
Halo Service Desk is available for Large Enterprises and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base. Learn more
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Help desk management solution
Halo Service Desk is available for Large Enterprises and offers the following support options: Phone Support, Online Support, FAQs, Knowledge Base. Learn more
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Alloy Navigator   

41
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Large Enterprises and offers the following support options: Phone Support, Online Support, Forum, Knowledge Base, FAQs. Learn more
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is available for Large Enterprises and offers the following support options: Phone Support, Online Support, Forum, Knowledge Base, FAQs. Learn more
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Vision Helpdesk   

27
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Large Enterprises and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
Vision Helpdesk is available for Large Enterprises and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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