App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Help Desk Software for Large Enterprises

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

308 software options

Sponsored

1 filter applied


Features


Integrated with


Pricing model




User rating


Personalize your search

Any industry

Any business size

Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

visit website
Zendesk Suite is available for Large Enterprises and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Zendesk Suite

Users also considered
Intercom logo
4.5
(1K)

Making internet business personal

visit website
Intercom is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

Read more about Intercom

Users also considered
Front logo
4.5
(261)

How 8,000+ companies streamline customer communication.

visit website
Front is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Front

Users also considered
SysAid logo
4.5
(441)

The most advanced AI-powered ITSM platform in the market

visit website
SysAid is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

Read more about SysAid

Users also considered
Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

visit website
Zoho Desk is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Users also considered
JIRA Service Management logo
4.5
(660)

The only ITSM solution built on the Jira platform

visit website
JIRA Service Management is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about JIRA Service Management

Users also considered
Freshservice logo
4.5
(571)

A complete IT service management (ITSM) tool for business

visit website
Freshservice is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

Read more about Freshservice

Users also considered
InvGate Service Desk logo
4.6
(110)

IT service desk software

visit website
InvGate Service Desk is available for Large Enterprises and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about InvGate Service Desk

Users also considered
TOPdesk logo
4.4
(87)

The service management platform that makes service happen

visit website
TOPdesk is available for Large Enterprises and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about TOPdesk

Users also considered
Issuetrak logo
4.6
(187)

Report. Resolve. Relax. It starts with Issuetrak.

visit website
Issuetrak is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Issuetrak

Users also considered
Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

visit website
Freshdesk is available for Large Enterprises and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Users also considered
BOSSDesk logo
4.6
(110)

BOSSDesk a FrontRunner in Help Desk Software

visit website
BOSSDesk is available for Large Enterprises and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about BOSSDesk

Users also considered
ConnectWise PSA logo
4.1
(240)

A PSA Tool Designed To Run Your As-a-Service Business

visit website
ConnectWise PSA is available for Large Enterprises and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about ConnectWise PSA

Users also considered
HubSpot Service Hub logo
4.5
(156)

Cloud-based customer service solution for firms of all sizes

visit website
HubSpot Service Hub is available for Large Enterprises and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about HubSpot Service Hub

Users also considered
TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

visit website
TeamSupport is available for Large Enterprises and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about TeamSupport

Users also considered
NinjaOne logo
4.8
(207)

The Easiest-to-Use Unified IT Operations Solution

visit website
NinjaOne is available for Large Enterprises and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about NinjaOne

Users also considered
HaloCRM logo
5.0
(2)

Software for managing customer service operations

visit website
HaloCRM is available for Large Enterprises and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat.

Read more about HaloCRM

Users also considered
HaloITSM logo
4.7
(35)

ITSM solution for managing incidents & assets

visit website
HaloITSM is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum.

Read more about HaloITSM

Users also considered
Vision Helpdesk logo
4.7
(34)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

visit website
Vision Helpdesk is available for Large Enterprises and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

Read more about Vision Helpdesk

Users also considered
VIZOR IT Asset Management logo
4.0
(1)

ITIL Certified IT Service and Asset Management Solution

visit website
VIZOR IT Asset Management is available for Large Enterprises and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about VIZOR IT Asset Management

Users also considered
ThinkOwl logo
(0)

Customer service software powered by AI

visit website
ThinkOwl is available for Large Enterprises and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about ThinkOwl

Users also considered
NICE CXone logo
4.2
(565)

Cloud Contact Center Software

visit website
NICE CXone is available for Large Enterprises and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about NICE CXone

Users also considered
Tidio logo
4.7
(447)

Communicator for businesses. live chat, messenger and email

visit website
Tidio is available for Large Enterprises and offers the following support options: Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat.

Read more about Tidio

Users also considered
LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

visit website
LiveAgent is available for Large Enterprises and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

Users also considered
BeyondTrust Remote Support logo
4.6
(2K)

Secure remote access software

learn more
BeyondTrust Remote Support is available for Large Enterprises and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about BeyondTrust Remote Support

Users also considered