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Features
Inventory Management(12)
SMS Messaging(17)
@mentions(7)
Access Controls/Permissions(30)
Activity Dashboard(29)
Activity Tracking(27)
Alerts/Escalation(32)
Alerts/Notifications(31)
API(34)
Appointment Management(16)
Asset Tracking(7)
Assignment Management(10)
Audit Trail(8)
Auto-Responders(27)
Automated Routing(30)
Availability Management(8)
Calendar Management(12)
Call Center Management(24)
Call Monitoring(10)
Call Recording(11)
Call Routing(15)
Campaign Management(12)
Canned Responses(23)
Capacity Management(7)
Cataloging/Categorization(11)
Change Management(9)
Chat/Messaging(31)
Chatbot(11)
Client Portal(15)
Collaboration Tools(25)
Commenting/Notes(12)
Communication Management(27)
Compliance Management(7)
Computer Telephony Integration(10)
Configurable Workflow(19)
Contact Database(19)
Contact Management(24)
Content Management(10)
CRM(31)
Customer Database(28)
Customer History(29)
Customer Segmentation(18)
Customer Support(8)
Customizable Branding(33)
Customizable Fields(26)
Customizable Forms(22)
Customizable Reports(21)
Customizable Templates(27)
Dashboard(22)
Data Import/Export(27)
Data Visualization(10)
Document Management(8)
Document Storage(25)
Drag & Drop(18)
Email Management(33)
Email Templates(26)
Employee Management(13)
Engagement Tracking(11)
Event Triggered Actions(25)
Feedback Management(22)
File Sharing(19)
Forms Management(9)
Full Text Search(10)
Help Desk Management(24)
Inbox Management(17)
Incident Management(12)
Interaction Tracking(32)
Issue Auditing(8)
Issue Management(12)
Issue Tracking(8)
IT Asset Management(16)
Knowledge Base Management(32)
Knowledge Management(18)
Lead Management(13)
Live Chat(30)
Macros/Templated Responses(27)
Mobile Access(24)
Monitoring(21)
Multi-Channel Communication(33)
Multi-Channel Management(11)
Multi-Language(17)
Multiple User Accounts(14)
Offline Form(16)
Performance Management(9)
Performance Metrics(31)
Prioritization(22)
Proactive Chat(18)
Problem Management(8)
Project Management(13)
Queue Management(25)
Real Time Analytics(27)
Real Time Data(19)
Real Time Monitoring(25)
Real Time Notifications(29)
Real Time Reporting(20)
Real Time Updates(13)
Real-Time Chat(31)
Real-time Consumer-facing Chat(20)
Remote Access/Control(19)
Reporting & Statistics(35)
Reporting/Analytics(36)
Role-Based Permissions(16)
Routing(11)
Rules-Based Workflow(8)
Search/Filter(26)
Self Service Portal(30)
Service Level Agreement (SLA) Management(26)
Single Sign On(21)
Social Media Integration(27)
SSL Security(20)
Support Ticket Management(34)
Support Ticket Tracking(18)
Survey/Poll Management(12)
Surveys & Feedback(29)
Tagging(25)
Task Management(17)
Task Progress Tracking(8)
Template Management(15)
Third Party Integrations(34)
Transcripts/Chat History(19)
Transfers/Routing(18)
Virtual Assistant(10)
Voice Mail(11)
Website Integration(14)
Widgets(16)
Workflow Configuration(26)
Workflow Management(34)
Integrated with
HubSpot CRM
Microsoft Teams(7)
Microsoft 365(3)
Google Workspace(4)
Microsoft Outlook(10)
1Gateway(2)
3CX(2)
Actiondesk(5)
ActiveCampaign(9)
ActiveDEMAND(5)
Adobe Commerce(9)
Agent.ai(3)
Agile CRM(5)
Aircall(9)
Akita(4)
AlertOps(3)
Alida TXM(2)
Amazon Connect(3)
APIANT(7)
AppFollow(6)
Asana(9)
AskNicely(6)
AuditShipment (3)
Autotask PSA(1)
AVOXI(5)
Azure Active Directory(2)
Basecamp(3)
Bedrock Data(5)
Better Proposals(3)
BeyondTrust Remote Support(2)
BigCommerce(6)
Bitium(5)
Blits(3)
Bold BI(3)
Box(3)
BugHerd(4)
Built.io Flow(3)
Calendly(4)
Campaign Monitor(13)
Capsule(6)
ChargeDesk(6)
Chattermill(4)
ChurnZero(5)
Clearbit(4)
ClickUp(6)
Cloud Elements(4)
CloudTalk(8)
Cognito Forms(4)
Confluence(2)
ConnectWise ScreenConnect(2)
Constant Contact(13)
Crowdin(3)
Customer Thermometer(8)
Customer.io(4)
CustomerX(4)
Cyclr(2)
Cyfe(6)
Delighted(7)
Dialpad(5)
DocuSign(2)
Domotz(2)
Dropbox Business(7)
Drupal(6)
elevio(7)
EV Reach(2)
EvaluAgent(4)
FAT FINGER(3)
Five9(3)
Fivetran(5)
Fonvirtual Virtual PBX(5)
FreshBooks(7)
Freshdesk(8)
Freshdesk Success(5)
FullContact(5)
FullStory(5)
Geckoboard(4)
GetResponse(6)
GitHub(6)
Gmail(11)
Google Analytics 360(9)
Google Calendar(7)
Google Contacts(3)
Google Docs(4)
Google Drive(5)
Google Forms(4)
Google Maps(1)
Grow(2)
Guru(6)
Harvest(2)
Help Desk Migration(8)
Highrise(8)
Hornbill(1)
HubSpot Marketing Hub(16)
HubSpot Service Hub(4)
Insightly(12)
Instagram(7)
Intercom(6)
iorad(4)
IT Glue(1)
Jira(18)
JIRA Service Management(7)
Joomla(8)
JustCall(6)
Kaseya VSA(2)
Keap(5)
Klaus(8)
Klaviyo(5)
Klipfolio(4)
Kustomer(2)
Lead Gen & CRM (formerly SharpSpring)(7)
LeadMaster(7)
LinkedIn for Business(3)
LiveChat(3)
LogMeIn Rescue(5)
Lumoa(3)
MaestroQA(4)
Mailchimp(21)
Make(5)
Medallia Agent Connect(3)
Messenger(2)
Meta for Business(18)
Microsoft Excel(2)
Microsoft Power BI(3)
Mobil(X)(3)
Morphic(3)
NetCrunch(4)
Nicereply(7)
Nimble(4)
NinjaOne(2)
Okta(5)
Olark(6)
ONEiO(3)
OneLogin(4)
Operations Hub(4)
OpsGenie(2)
Optymyze(2)
PagerDuty(3)
PayPal(4)
Pipedrive(16)
Pivotal Tracker(2)
Plantt(4)
Playvox(5)
Plecto(4)
PrestaShop(7)
ProjectManager.com(5)
Quickbooks Online(5)
QuickBooks Online Advanced(5)
Radiance Commerce(3)
Retently(8)
RingCentral Contact Center(4)
RingCentral Engage Digital(2)
Ringover(4)
Rippling(4)
Robly(10)
RudderStack(5)
Salesforce Essentials(2)
Salesforce Platform(7)
Salesforce Sales Cloud(11)
Segment(6)
ServiceNow(4)
Shelf(3)
Shift4Shop(3)
Shopify(19)
SIGNL4(3)
Simplesat(9)
Sisense(4)
Slaask(6)
Slack(19)
Solvemate(3)
Squarespace(4)
Squirro(2)
Stripe(8)
SugarCRM(7)
SurveyMonkey(6)
Talkdesk(9)
Teamleader(7)
TeamViewer(4)
Teamwork.com(3)
Telegram(6)
Time Doctor(4)
Toky(5)
Tonkean(3)
TOPdesk(2)
Tray.io(2)
Trelica(4)
Trello(15)
Twilio(9)
Twitter/X(14)
Typeform(2)
Unbounce(4)
Upscope(5)
Userlike(3)
Voxloud(4)
Vtiger CRM(2)
Weebly(4)
WhatsApp(10)
Wix(4)
WooCommerce(8)
WordPress(16)
Workativ Assistant(2)
Workato(2)
Xero(7)
xMatters(2)
Zapier(26)
Zendesk Sell(5)
Zendesk Suite(12)
Zluri(3)
Zoho Analytics(3)
Zoho CRM(12)
Zoho SalesIQ(2)
Zoom Meetings(6)
Pricing model
Free(9)
Open Source(0)
Free Trial(32)
One Time License(0)
Subscription(37)
Devices supported
Mac(20)
iPad(25)
Android(28)
Linux(15)
Web-based(38)
iPhone(27)
Windows(23)
Organization types
Small Business(37)
Non Profit(25)
Large Enterprises(31)
Public Administrations(19)
Freelancers(20)
Mid Size Business(36)
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Collaborative inbox for teams
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