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Top Rated Help Desk Software with Mid size business - Page 3

Last updated: September 2026

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301 software options

HelpSpace logo

Customer Support Software for SMBs

HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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VobeSoft logo

No-code Business Software

VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Agiloft logo

Cloud-based tool for contract lifecycle management.

Agiloft offers a cloud-based contract lifecycle management (CLM) system that enhances business efficiency and minimizes risk by streamlining contract procedures. Its Data-first Agreement Platform offers deep insights into contract data, promoting collaborative agreement formation across organizations. Agiloft automates key contract management activities, allowing for the creation of superior contracts more swiftly.

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HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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HaloITSM logo

ITSM solution for managing incidents & assets

Halo is a low-code enterprise service management platform built on ITIL aligned IT service management, extended to HR, Finance, Facilities and more. Automate workflows, manage incidents and assets via CMDB, and get AI driven triage, real time reporting and hundreds of native integrations.

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One to One Plus logo

Asset and help desk management software for K-12 schools

One to One Plus Help Desk is a K-12 focused support solution that combines ticketing and asset management into one platform. Schools can streamline support, automate workflows, track devices, improve communication, and resolve issues faster with tools built specifically for K-12 technology teams.

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SherpaDesk logo

A support soution to help track time and manage projects

Receive, resolve and report on all customer requests. SherpaDesk's mobile is the perfect solution for any business that have techs who work in the field

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs.

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Raiseaticket logo

Cloud-based free helpdesk solution

Raiseaticket is the ultimate, user-friendly helpdesk engineered for modern businesses - built by a seasoned team with deep roots in technology and customer care, designed to effortlessly manage complex support scenarios for businesses large and small.

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Tiflux logo

System for the management of ticket flows and attendance

Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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C-Desk logo

Cloud-based help desk software for customer support teams

C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

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Gathr logo

Power AI with complete data context

Gathr.ai powers AI with complete data context for higher quality intelligence.

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SMART Service Desk logo

Help desk, compliance tracking & IT service management tool

SMART Service Desk is a help desk software designed to help businesses across various verticals including banking, retail, automobile, oil and gas, manufacturing, pharmaceuticals, and more streamline IT service management and compliance tracking operations. It enables organizations to handle cases, track assets, and enhance customer experience activities via a unified portal.

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Desk365 logo

AI Powered ticketing system

Desk365 is an AI-powered ticketing system for teams of all sizes.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

Web-based Incident management and Request Fulfillment. Integrated Change Management and CMDB. End-user self service.

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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Help Scout logo

Cloud-based customer support platform

Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

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Assembled logo

Intelligent workforce planning for modern support teams

AI-powered workforce management with ML-based forecasting, intelligent schedule optimization, and real-time operational visibility for modern support teams.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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EcholoN logo

Enterprise Service Management beyond standard ITSM

EcholoN is configurable Help Desk software for managing tickets, incidents, requests, SLAs, knowledge and self-service. Workflow automation, CMDB integration and the Enterprise Application Framework support efficient service processes and company-specific requirements.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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Text logo

AI-powered support that turns every chat into revenue.

Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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LiveHelpNow logo

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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Richpanel logo

Ecommerce Customer Service Helpdesk and CRM

Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

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