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Top Rated Help Desk Software with Public administrations - Page 9

Last updated: October 2026

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404 software options

Nixxis Contact Suite logo

Axxelerate your customer interactions

One of the most complete solution on the market since 2006. Our contact centre solution is flexible in terms of reporting and monitoring coupled with the most powerful dialer on the market. Database management is customizable while being RGPD compliant and third party integration is possible.

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AIhelp logo

BEST In-App Messaging & Operations for AI Customer Support

AIhelp is a customizable in-app customer support & SDK messaging tool with AI chatbot, designed to help businesses meet customer requirements and satisfaction

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ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

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OneDesk logo

Helpdesk & Project Management Software - in one application

Easy-to-use support ticket software with email capture, live chat, knowledge base, client portal and more. Highly configurable with automated workflows, auto-replies, auto-assignment, custom fields, forms, views, search and filtering. Includes a full-featured project & task management application.

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Outseta logo

Shopify for SaaS or membership businesses

All-in-one membership software for SaaS start-ups, membership sites, and clubs or associations.

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ControlHippo logo

WhatsApp shared inbox that lets you manage multiple devices.

Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices.

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AzureDesk logo

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

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Lansweeper logo

Know Your IT

Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

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CX Genie logo

Cloud-based AI customer support platform, all sizes

CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations.

CX Genie's Help Desk solution is designed to streamline your support operations, enabling you to provide exceptional service while efficiently managing your supp

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Insightly Service logo

Insightly Service

Service is the newest addition to the Insightly unified suite of customer relationship management applications.

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Pega Customer Service logo

Software for managing customer service operations

Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Auvo logo

A system for managing assistance and maintenance teams

Auvo is a software for managing remote teams, allowing you to monitor, reduce costs, and digitize key activities of your field technicians.

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Appy Pie logo

Cloud-based no-code AI app builder for all businesses

Appy Pie is a cloud-based, no-code AI platform for building native iOS/Android apps, websites, and automated workflows from text.

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eFACiLiTY logo

Most Comprehensive IWMS & CAFM Suite

AI-powered IWMS & CAFM software that optimizes operations, reduces costs, and enhances user experience in smart buildings & workplaces.

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Startly logo

Your Service Organization Streamlined with Startly

Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform. It will help your company track time and expense, manage projects, help desk, ticketing, change and asset management, and enforce organizational governance policies.

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Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

Read more about Forethought AI Agents

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CustomerWise logo

Customer support and business process management

Sales and customer support management platform designed for B2B technology companies, with integrated service ticket management, customer self-service, and more

Read more about CustomerWise

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My AskAI logo

Create an AI chatbot for your Customer Support.

Add an affordable AI customer support chatbot to your site and cut your support tickets by 79% overnight.

Read more about My AskAI

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Rooftop logo

Email and project management software for modern teams

Rooftop is a collaboration platform designed to help teams with email management, customer support, and task/project management. It allows users to manage incoming and outgoing messages, collaborate on emails and tasks, and keep track of team performance.

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Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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House-on-the-Hill logo

The Service Desk Solution on-premise or in the Cloud!

SupportDesk is an ITIL Support Management and Help Desk App.
Incident, Problem, Change Management, Asset Management, Knowledgebase.
SupportDesk is available both in the Cloud and On-Premises.

Read more about House-on-the-Hill

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SoftBCom Help Desk logo

Help desk solution

SoftBCom Help Desk is designed to help businesses streamline ticketing, process automation, and reporting operations with the intention to save time and improve customer service quality.

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Sugester logo

Help desk management tool for small and midsize businesses

Sugester is a marketing automation system that helps small and medium-sized businesses with customer communication, product management, and team collaboration. Key features include live chat, task management, forum, knowledge base, feedback, and customer relationship management.

Read more about Sugester

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Tesseron logo

work with the flow

Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Intelligent Service Management logo

Service desk & IT service management

ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.

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