getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ITSM Software for Mac - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

112 software options

Summit logo

Summit

The future of IT service management begins with AI.

learn more
ITIL 2011 certified, enterprise class, intelligent solution leveraging Mobility, Analytics & Automation to help CIOs and Service Providers improve IT Operations

Read more about Summit

Users also considered
Virima logo

Virima

Intelligent CMDB automation and complete IT asset management

learn more
Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

Read more about Virima

Users also considered
HaloPSA logo

HaloPSA

HaloPSA brings everything an MSP needs into one location.

learn more
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

Read more about HaloPSA

Users also considered
Naverisk logo

Naverisk

Remote monitoring & management for managed service providers

learn more
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

Read more about Naverisk

Users also considered
Jetdocs logo

Jetdocs

Collaborative ticketing workflows for your internal teams

learn more
Collaborative ticketing and workflow solution that integrates with Microsoft Teams and Slack. IT, Ops and other internal teams leverage Jetdocs to handle tickets, issues, requests and approvals that involve multiple teams.

Read more about Jetdocs

Users also considered
SendQuick Cloud logo

SendQuick Cloud

Incident notification management software

learn more
Get Notified When Your IT Systems Fail

Get Real-time alerts to IT issues via SMS, popular social messaging platforms such as Whatsapp, WeChat, Line, Viber, Telegram, Messenger or collaboration tools such as Slack, Microsoft Teams and Cisco Webex.

Read more about SendQuick Cloud

Users also considered
Tiflux logo

Tiflux

System for the management of ticket flows and attendance

learn more
Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Read more about Tiflux

Users also considered
i-doit logo

i-doit

IT documentation and CMDB solution

learn more
i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

Read more about i-doit

Users also considered
Tempo Timesheets logo

Tempo Timesheets

Software for managing time tracking in Jira.

learn more
Timesheets by Tempo is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.

Read more about Tempo Timesheets

Users also considered
ManageEngine Endpoint Central logo

ManageEngine Endpoint Central

Desktop, mobile device & patch management software

learn more
Endpoint Central is integrated desktop & mobile device management software that helps in managing servers, laptops, desktops, mobiles & tablets from a central location

Read more about ManageEngine Endpoint Central

Users also considered
SolarWinds Service Desk logo

SolarWinds Service Desk

IT Service Desk & Asset Management Software

learn more
Increase communication and productivity through automation with the SolarWinds Service Desk ITSM solution that effectively manages and connects service requests and IT assets.

Read more about SolarWinds Service Desk

Users also considered
ServiceTonic logo

ServiceTonic

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
GLPI logo

GLPI

GLPI is an IT Service Management software.

learn more
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

Read more about GLPI

Users also considered
ky2help logo

ky2help

IT service management software

learn more
ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

Read more about ky2help

Users also considered
Zoho Assist logo

Zoho Assist

Cloud-based remote support solution

learn more
IT support can use Zoho Assist to offer remote support to customers by connecting to their computers. Supports ticketing integration, chat, file transfer & more

Read more about Zoho Assist

Users also considered
Ivanti Neurons for ITSM logo

Ivanti Neurons for ITSM

Modernize service delivery for IT and beyond.

learn more
With Ivanti® Neurons for ITSM, you gain a proven,
robust IT service management solution that transforms
help desks and support teams into strategic business
enablers.

Read more about Ivanti Neurons for ITSM

Users also considered
Deskcenter Management Suite logo

Deskcenter Management Suite

Discover, organise and manage all IT assets

learn more
DeskCenter Management Suite is a solution for IT asset management, license management, software and OS deployment, reporting, real time system management & more

Read more about Deskcenter Management Suite

Users also considered
Supremo Remote Desktop logo

Supremo Remote Desktop

Remote assistance, IT professionals, System administrators

learn more
SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

Read more about Supremo Remote Desktop

Users also considered
ServiceNow logo

ServiceNow

ITSM for automation & management of IT enterprise services

learn more
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Read more about ServiceNow

Users also considered
KIX logo

KIX

(0)

Cloud-based ITSM software

learn more
KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered
Wavity Help & Service Desk logo

Wavity Help & Service Desk

Help desk and service Solution

learn more
Wavity Help & Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.

Read more about Wavity Help & Service Desk

Users also considered
BigPanda logo

BigPanda

Autonomous Operations- Intelligent Automation for IT Ops

learn more
BigPanda (bigpanda.io) Autonomous Operations platform helps IT Ops, NOC & DevOps teams detect, investigate and resolve IT incidents faster and more easily than ever before.

Read more about BigPanda

Users also considered
JIRA Service Management logo

JIRA Service Management

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
IBM SevOne Network Performance Management logo

IBM SevOne Network Performance Management

Cloud-based network performance management solution

learn more
The solution is designed to work with all network technologies and protocols, including IP/MPLS, Ethernet and FCoE. It provides visibility into end-to-end application performance for real-time troubleshooting.

Read more about IBM SevOne Network Performance Management

Users also considered
Yonyx logo

Yonyx

Decision tree driven Interactive guides for customer service

learn more
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Users also considered