getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated ITSM Software with Mac

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

115 software options

Vivantio logo

When Service Matters.

visit website
Achieve service excellence by adopting best practices and established process oriented frameworks. Make use of incident, problem and change management to deliver the highest value to the business. Organize, plan, and prioritize work to ensure the right teams are working on the right projects.

Read more about Vivantio

Users also considered
SysAid logo

Cloud-based AI ITSM & ESM platform for all sizes

visit website
Most ITSM platforms give IT a smarter search bar. SysAid gives IT an AI that resolves incidents, fulfills requests, and deploys changes itself. Incident, request, change, and problem management, CMDB, SLAs, and knowledge run in one platform, live in weeks, on guardrails your team sets.

Read more about SysAid

Users also considered
Xurrent logo

Service Management for the Modern Enterprise

visit website
Xurrent ITSM unifies ITSM, ESM, and ITOM on one platform with Sera AI and a native virtual agent included by default. Go live in about 5 weeks. Auto classify and route tickets, generate knowledge, and orchestrate workflows with low code. Secure, scalable, and easy to use.

Read more about Xurrent

Users also considered
AlertOps logo

Incident & response management tool for IT & DevOps teams

visit website
AlertOps is an incident & response management solution which helps NOC, ITOps, & DevOps teams manage & collaborate on critical issues. With real-time alerts, multi-tiered escalation & routing methods, AlertOps enables teams to highlight unique actions & address them immediately.

Read more about AlertOps

Users also considered
Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

visit website
PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

Read more about Vision Helpdesk

Users also considered
VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

visit website
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered
InvGate Service Management logo

Web-based IT service desk software

visit website
Use InvGate to manage your IT support with ticket management, SLAs, ITIL tools, workflow & approval automation, self-service, gamification, analytics and more.

Read more about InvGate Service Management

Users also considered
Action1 logo

Patching That Just Works

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

Read more about Action1

Users also considered
Zoho Assist logo

Cloud-based remote support solution

IT support can use Zoho Assist to offer remote support to customers by connecting to their computers. Supports ticketing integration, chat, file transfer & more

Read more about Zoho Assist

Users also considered
Yonyx logo

Decision tree driven Interactive guides for customer service

Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Users also considered
ManageEngine Endpoint Central logo

One console to manage, patch, and secure every endpoint.

Endpoint Central is integrated desktop & mobile device management software that helps in managing servers, laptops, desktops, mobiles & tablets from a central location

Read more about ManageEngine Endpoint Central

Users also considered
NinjaOne logo

Cloud-based unified IT operations platform for MSPs

NinjaOne is the leading unified IT management platform, providing a seamless, single-pane solution to manage endpoints and support end-users. Ninja features includes remote endpoint monitoring and management, patch management, ITAM, backup, documentation, service desk, and more all in one.

Read more about NinjaOne

Users also considered
Desk Manager logo

We orchestrate deals for great results

We are a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.

Read more about Desk Manager

Users also considered
Supremo Remote Desktop logo

Remote assistance, IT professionals, System administrators

Supremo combines remote access with the tools IT teams need to handle requests: a ticket Support Queue, a Support Team, per-contract billing and exportable connection reports. Resolve each ticket with a remote session, backed by RMM, patch management and encrypted, 2FA-protected sessions.

Read more about Supremo Remote Desktop

Users also considered
Naverisk logo

Remote monitoring & management for managed service providers

Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

Read more about Naverisk

Users also considered
TeamViewer ONE logo

Proactive IT management with AI-powered automation

TeamViewer streamlines IT service delivery with secure remote support, ensuring swift response to service requests and incidents.

Read more about TeamViewer ONE

Users also considered
Milldesk logo

IT help desk and service desk management

Milldesk is an IT help desk and service management platform designed for IT service providers and organizations of all sizes. Key features include intelligent workflows, automatic and scheduled tickets, communication tools, contract management, customizable branding, and feedback management.

Read more about Milldesk

Users also considered
Proactivanet logo

IT asset management (ITAM) software

Proactivanet helps businesses manage their IT assets, services, and tasks in a comprehensive way. It is an ITAM/ITSM software that covers 100% of their needs, has gold-level certification from ITIL software scheme, and is certified in 13 PinkVERIFY 2011 processes.

Read more about Proactivanet

Users also considered
Device42 logo

Automated IT infrastructure visualization & management tools

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

Read more about Device42

Users also considered
Pulseway logo

Remote monitoring and management platform for IT

Pulseway is a remote monitoring and management software designed for managing workstations, servers, and network devices across Windows, Mac, and Linux environments. The platform includes real-time monitoring with actionable alerts, remote control capabilities with unlimited sessions, automated patch management for operating systems and third-party applications, and scripting tools with auto-remediation features.

Read more about Pulseway

Users also considered
Wavity Help & Service Desk logo

Help desk and service Solution

Wavity Help & Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.

Read more about Wavity Help & Service Desk

Users also considered
LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

Quality enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

Read more about LogMeIn Rescue

Users also considered
Mint Service Desk logo

IT service desk and asset management solution

Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
Faddom logo

Real-time dependency mapping made easy.

Enhance ITSM workflows with real-time topology views for faster incident resolution and safer changes.

Read more about Faddom

Users also considered