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Top Rated Live Chat Software with Mid size business - Page 6

Last updated: October 2026

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506 software options

Vee24 logo

Software for managing customer interactions and support

Vee24 is a cloud-based customer service software that helps businesses streamline support operations and engage with their customers. It offers a variety of communication channels to meet diverse customer needs. The live video chat feature allows customers to have face-to-face conversations with support agents.

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

Simple and Powerful chat module for on-demand and proactive messaging with advanced chat capabilities and web visitors tracking.

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

Read more about uContact

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Serviceform logo

AI-powered conversations for better website conversions

Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

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elevio logo

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Hey Oliver logo

Marketing automation tool for lead generating websites

Hey Oliver is a cloud-based marketing automation solution which helps marketing teams optimize lead conversion and target specific customers with personalized campaigns. The platform offers tools including 360 visitor tracking, real time chat, email marketing, drip campaigns, segmentation, and more.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Verloop.io is a customer support automation with hybrid bot + human platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Omnidek logo

Cloud-based business process management (BPM) solution

Omnidek is a cloud-based business process management (BPM) software designed to help organizations of all sizes create corporate forms, intranet portals, and workflows on a unified platform.

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Talla logo

AI-powered automation solution for streamlining support

Talla facilitates integration with existing third-party applications and workflows to help businesses develop machine learning models of routine tasks, resolve frequent queries, and improve the productivity of agents.

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Hippo logo

Engagement automation and customer support platform

Hippo is an automation suite that helps businesses improve customer retention by automating customer engagements and support through omnichannel engagements by including bots, live chats, phone calls, WhatsApp, SMS, emails, push notifications, and In-app popups in marketing strategy.

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omniCustomers logo

Full featured Customer Management and Sales platform

Customer management, sales management, and automation in one package for your company. With all the features you need to run and expand your business, you can personalise engagement, shorten your sales cycle, and increase revenue.

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LiveHelp logo

Live chat platform for customer care & customer engagement

LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries

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Chatsi logo

Turn Your Storefront Into an AI-Powered Sales Experience

Chatsi is a 24/7 AI sales assistant for eCommerce that helps shoppers discover, compare, and choose the right products through natural conversation. It delivers personalized recommendations and trusted answers using your store’s product data.

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Amelia logo

AI platform for enterprise automation

Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

Read more about Amelia

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Breakout logo

Cloud-based AI SDR platform for B2B revenue teams

Breakout is a cloud-based inbound AI SDR platform for B2B SaaS and tech teams that identifies website visitors, qualifies leads via.

Read more about Breakout

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Twixor logo

Customer communications management software

Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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chatlyn logo

Cloud-based AI guest comms hub for hospitality

Cloud-based AI communication hub for hospitality, unifying guest messaging across 10+ channels with automated responses.

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CafeX Suite logo

One-click web, audio & video collaboration

CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

Read more about CafeX Suite

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Sprinklr Service logo

AI-Native Contact Center Platform

Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform.

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Mongrov logo

Boost efficiency by 50% with Mongrov's FSM Software

Boost efficiency by 50% with Mongrov's comprehensive Field Service Management Software, streamlining operations, enhancing customer satisfaction, and driving business growth.

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Storylane logo

Cloud-based interactive demo platform for B2B SaaS

Storylane is a cloud-based interactive demo platform for B2B SaaS GTM teams to build, personalize, share, and analyze product demos.

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ChatMitra logo

WhatsApp API for engagement and automation

Chat Mitra is a WhatsApp Business API platform designed for Indian businesses to manage customer communications. The software provides features including AI-powered chatbots, bulk broadcasting capabilities, and multi-agent live chat functionality. Chat Mitra offers real-time analytics dashboards, pre-approved message templates, and automated response systems. The platform supports integrations with CRM systems and e-commerce platforms such as Shopify and WooCommerce.

Read more about ChatMitra

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Talkative logo

Cloud omnichannel AI contact centre platform

Talkative is a cloud-based omnichannel AI customer service platform for mid-market and enterprise contact centres, combining AI.

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Yaplet logo

AI-powered customer service & live chat platform

Yaplet is an AI-powered customer service platform that consolidates multiple communication channels into a unified inbox. The software features an AI assistant called Vex that handles customer inquiries in over one hundred languages, along with live chat functionality, a knowledge base, and email management. It includes tools for marketing automation, newsletter creation, custom chatbots, product tours, forms and surveys, bug reporting, and shift management for support teams.

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oct8ne logo

Cloud live chat & visual support for e-commerce

oct8ne is a cloud-based live chat and chatbot platform with coviewer technology for e-commerce and service businesses, supporting.

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