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Top Rated Live Chat Software with Mid size business - Page 5

Last updated: October 2026

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506 software options

Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Salesmsg logo

Cloud-based business texting & calling for sales teams

Cloud-based SMS, MMS, and voice platform for sales, marketing, and support teams, featuring AI agents and CRM integration.

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Next4biz CSM logo

AI-powered, no-code customer service management

Next4biz is a no-code, process-based customer service platform that connects omnichannel help desk operations, AI assistance, automated workflows, SLA escalation, human handoff, and advanced reporting in one service flow.

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OneHash Chat logo

World's 1st FaaS

OneChat is an all-in-one customer communication solution.

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iFlyChat logo

Real-time chat SDK & messaging API for web and mobile apps

iFlyChat is a real-time chat plugin and messaging API which helps small to large businesses manage and streamline in-app communication for community applications. The cloud-based solution comes with customizable, embedded chat rooms where users can engage with specific groups or anonymous visitors.

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Lead2Team logo

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Qualified logo

Cloud-based AI marketing platform for B2B pipeline

Qualified is a cloud-based, Salesforce-native agentic marketing platform for B2B teams that converts website traffic into pipeline via.

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Swell logo

#1 Patient experience platform for Healthcare

Swell is the AI-powered patient experience agent for DSOs, MSOs, and PE-backed specialty groups. We unify reviews, patient surveys, employee feedback, and healthcare listings into one system that reads every signal, responds in your brand voice, surfaces what's working, and flags what's not — across

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Viafoura logo

Community engagement and management software

Viafoura is a digital experience company that helps brands activate their audiences.

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WebsiteAlive logo

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Truora logo

Background Check/Authentication Solution

Truora provides advanced technology solutions for businesses to ensure security and integrity in their operations. Main products include background checks, identity vlidation, electronic signatures and WhatsApp engagement platfomrs.

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CRM Messaging logo

Bringing businesses closer to customers

CRM Messaging Live Chat enables real-time customer engagement, AI automation, and lead capture. Provide instant support, assign chats to team members, automate replies with AI, and convert visitors into customers—ensuring faster response times, better interactions, and improved customer satisfaction

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Continually logo

Web-based chatbot builder and live chat solution

Continually is a web-based tool designed to help users convert more website visitors into qualified leads. Our simple website chatbot builder enables anyone in your team to build or customize a chatbot within minutes. Once your chatbot is built, it integrates into your website seamlessly so that all visitors can benefit from it immediately. We also offer live chat functionality that allows anyone on your team to quickly reply to customers via text or voice in real-time.

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Tars logo

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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LEX Reception logo

24/7 legal receptionist services

LEX Reception keeps law human. We provide 24/7 legal receptionist services for law firms and solo attorneys, answering every call with the kind of understanding that only real people can offer. Our service helps our clients intake faster, rank higher, win more, and lawyer better.

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Watchers logo

Cloud-based community chat tools for digital platforms.

AI-powered integrated SaaS that makes any platform social and unlocks its growth potential.

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AlphaChat logo

Conversational AI platform with virtual assistants

AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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HaloCRM logo

Sales, marketing and service in one per-agent price

HaloCRM unites sales pipelines, marketing campaigns and customer service on one record, with AI and reporting included.

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TruChat logo

Natural language processing powered chatbot + live chat

TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system

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PolyAI logo

Customer-led voice AI for enterprise contact centers

PolyAI is a voice AI platform designed to transform call centers into revenue generators by resolving calls and consistently delivering customer experience. PolyAI's conversational AI platform allows customers to speak naturally, interrupt, and change topics while maintaining a seamless interaction.

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elastic logo

Chatbot solution to manage customer engagement

elastic provides an automated chatbot solution for businesses to improve customer service and boost productivity. It offers features like natural language processing and automated responses across several social channels including WhatsApp, Facebook, Instagram, and more to engage customers.

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ViaSay logo

Platform that makes customer interactions simple & efficient

ViaSay is a leading Conversational AI and Customer Experience Automation platform.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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