HighGear Pricing, Features, Reviews & Comparison of Alternatives

Pros
We recently had an employee leave the company unexpectedly and without HighGear it would have been so much more difficult of a transition. Because we work in various locations, the collaboration that HighGear provides was a lifesaver! No one had to go to her desk and search through paper files to figure out what was outstanding. We could easily assign the tasks to others within the office. Updating the workflows was simple. It was also very helpful for us to understand all the various tasks that she was responsible for so we could reevaluate and streamline processes.

Cons
Assigning permissions takes some getting used to. Once you wrap your head around it, it's not a big deal though.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This software allows us to finally do what we've wanted to do for 10 years - create SMART workflows and processes that save our operations people TIME. Also, now that we know of the software's capabilities we are adding new development to our list of process improvements. This would equate to hundreds of thousands of dollars in traditional programming costs, but we are paying a very tiny fraction of any development efforts in the past. And our return on investment was immediately measurable. IT IS SO INTUITIVE AND FLEXIBLE.

Cons
In the beginning there is a learning curve, but in the grand scheme of things that is a small price to pay for what we got.

Rating breakdown

Likelihood to recommend: 10/10

Pros
What I like most about HighGear is its ability to change to meet the needs that we have as opposed to us changing to conform to the software. We are able to make changes and updates relatively quickly and with minimal fuss to make the software work better in our ever-changing workplace.

Cons
I think that there is almost too much in HighGear and that can make it overwhelming and confusing. There are a lot of built in functionalities that we do not use (i can't imaging someone using them all) and that creates some complexity in not being able to hide or remove the parts we don't use.

Rating breakdown

Likelihood to recommend: 8/10

Pros
HighGear took our company for very disorganized to a company that had added structure. We were dealing with a company growth spurt and needed to add structure to our growing company. We could no longer do business the way we were before. HighGear helps multiple departments communicate on day to day tasks as well as larger projects. We are currently looking into expanding our use of HighGear. Overall this product is great!

Cons
There is no answer generator. Example: If the user answers yes to a question certain fields appear or become applicable on the same form.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The organizational structure of Highgear’s team has been a huge plus in our experience. Clearly defined roles and responsibilities on their teams have ensured that at each touch point we are able to get an answer quickly. At the onset of utilizing their services, the requirements elicitation and scope of our needs was thorough and precise and has only needed tweaking as our organization has grown. Their assistance with understanding our business model and clearly defining outcomes in workflow was impressive. Any questions to the support team are answered quickly and efficiently. At each release of new features we have found the assistance from product managers, trainers and solutions architects to be thorough, with an option for self-paced learning through their LMS that would be useful to administrators as a continued resource.

Cons
There are helpful features that might be missed without a fully engaged team or admin pushing them, and to identify the full scope of what HighGear offers requires a time commitment to attend training. In our experience, this investment of time has resulted in improved organizational project management and clean business logic process.

Rating breakdown

Likelihood to recommend: 10/10