HighGear Pricing, Features, Reviews & Comparison of Alternatives

HighGear

True no-code workflow software, for managing work at scale

4.93/5 (14 reviews)

HighGear overview

What is HighGear?

HighGear is an enterprise-grade workflow automation platform which enables users to build workflow applications without writing code. Mid-to-large enterprises in regulated industries, such as banking, insurance, and energy use HighGear to create forms, design processes, and more. Management can utilize HighGear to assign tasks, track progress, and report on status in real time.

HighGear offers a drag-and-drop visual workflow designer, which enables users to create and manage powerful workflows easily, without help from an IT department. A drag-and-drop form builder allows users to build custom forms with custom fields without any programming or coding knowledge . HighGear helps users streamline work management with task assignment, automated task routing and progress tracking tools.

Users can create custom dashboards, as well as generate ad-hoc reports in real-time, to gain valuable insight into workflow performance. HighGear enables users to export data to Microsoft Word, Excel, or numerous other formats for further analysis. HighGear is uniquely available on-premise, as well as in-cloud, and supports multiple integrations with apps like Zapier, Office 365, Active Directory, HubSpot, SharePoint, and many more.
www.highgear.com

Pricing

Starting from
$1475/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English, French, Spanish
HighGear screenshot: Rich mobile and desktop interfaces. HighGear Explainer VideoHighGear screenshot: Real-time dashboard and work list. HighGear screenshot: HighGear Visual Workflow DesignerHighGear screenshot: Intuitive task forms and real-time collaboration. HighGear screenshot: Easily integrate with other enterprise applications, without code!HighGear screenshot: Download starter templates and build your own process library to help pass audits.HighGear screenshot: Learning HighGear is easy and free, from the comfort of your office or poolside from your tablet!HighGear Demo Video

HighGear user reviews

Excellent
13

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.6
  4.8
  4.4
  5.0
Anonymous

HighGear was a lifesaver!

Used daily for 2+ years
Reviewed 2019-06-05
Review Source: Capterra

Excellent! Customer support is the best of any software company I've ever dealt with.

Pros
We recently had an employee leave the company unexpectedly and without HighGear it would have been so much more difficult of a transition. Because we work in various locations, the collaboration that HighGear provides was a lifesaver! No one had to go to her desk and search through paper files to figure out what was outstanding. We could easily assign the tasks to others within the office. Updating the workflows was simple. It was also very helpful for us to understand all the various tasks that she was responsible for so we could reevaluate and streamline processes.

Cons
Assigning permissions takes some getting used to. Once you wrap your head around it, it's not a big deal though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kathy Troxell

Game changer!

Used daily for 6-12 months
Reviewed 2020-09-01
Review Source: Capterra

They are a well run, conscientious company that wants to truly deliver value. That's the impression I get with every interaction. If they don't know something they find out. Also, the software itself is super unique. For example, when the head of my Operations Department wanted to explore linking it with data from another program, they worked with her to find the best solution for the best cost (i.e., building an integration). Ultimately this was cost effective and allowed us to utilize the software in more of our process areas. Working with them was the bright light for us during this horrid year (2020). They allowed us to become entirely virtual, innovative, and lower costs all at once.

Pros
This software allows us to finally do what we've wanted to do for 10 years - create SMART workflows and processes that save our operations people TIME. Also, now that we know of the software's capabilities we are adding new development to our list of process improvements. This would equate to hundreds of thousands of dollars in traditional programming costs, but we are paying a very tiny fraction of any development efforts in the past. And our return on investment was immediately measurable. IT IS SO INTUITIVE AND FLEXIBLE.

Cons
In the beginning there is a learning curve, but in the grand scheme of things that is a small price to pay for what we got.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stephanie Giller

Customizable Solution with Great Support

Used daily for 2+ years
Reviewed 2019-02-22
Review Source: Capterra

I think our overall experience with HighGear has been very positive! We have been able to increase our productivity and measure performance and results. The processes that we have put in place through HighGear keep us organized and on track and with the many projects that we have. The Customer Support team at HighGear is amazing as well and always ready to help us out and talk through and suggest ways to help and improve!

Pros
What I like most about HighGear is its ability to change to meet the needs that we have as opposed to us changing to conform to the software. We are able to make changes and updates relatively quickly and with minimal fuss to make the software work better in our ever-changing workplace.

Cons
I think that there is almost too much in HighGear and that can make it overwhelming and confusing. There are a lot of built in functionalities that we do not use (i can't imaging someone using them all) and that creates some complexity in not being able to hide or remove the parts we don't use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Edna Dorantes

HighGear got our Company Organized!

Used daily for 2+ years
Reviewed 2019-06-05
Review Source: Capterra

Pros
HighGear took our company for very disorganized to a company that had added structure. We were dealing with a company growth spurt and needed to add structure to our growing company. We could no longer do business the way we were before. HighGear helps multiple departments communicate on day to day tasks as well as larger projects. We are currently looking into expanding our use of HighGear. Overall this product is great!

Cons
There is no answer generator. Example: If the user answers yes to a question certain fields appear or become applicable on the same form.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brooke Warburton

Highgear has automated our business logic and provided fantastic customer support.

Used daily for 1-2 years
Reviewed 2020-05-13
Review Source: Capterra

Highgear’s software has been invaluable to our organization with regards to removing the complexity of managing projects.. We are required to capture pertinent information to provide at the State level, and the automation of that process has helped us achieve the requirements seamlessly.

Pros
The organizational structure of Highgear’s team has been a huge plus in our experience. Clearly defined roles and responsibilities on their teams have ensured that at each touch point we are able to get an answer quickly. At the onset of utilizing their services, the requirements elicitation and scope of our needs was thorough and precise and has only needed tweaking as our organization has grown. Their assistance with understanding our business model and clearly defining outcomes in workflow was impressive. Any questions to the support team are answered quickly and efficiently. At each release of new features we have found the assistance from product managers, trainers and solutions architects to be thorough, with an option for self-paced learning through their LMS that would be useful to administrators as a continued resource.

Cons
There are helpful features that might be missed without a fully engaged team or admin pushing them, and to identify the full scope of what HighGear offers requires a time commitment to attend training. In our experience, this investment of time has resulted in improved organizational project management and clean business logic process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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HighGear pricing

Starting from
$1475/month
Pricing options
Subscription
Free trial
View Pricing Plans

Flexible Plans for all your Workflow Needs. HighGear is available in the cloud or on-premise through our flexible pricing plans. Only pay for “Contributors” with 5+ open tasks, all other users are free. We have pricing tiers available for Teams, Departments, Enterprise, and Global (custom pricing).

HighGear features

API
Access Control
Activity Dashboard
Automatic Notifications
Collaboration Tools
Data Import/Export
Drag & Drop Interface
Real Time Notifications
Reporting & Statistics
Role-Based Permissions
Template Management
Third Party Integration
Workflow Management

Analytics (23 other apps)
Applications Management (26 other apps)
Custom Development (38 other apps)
Customizable Branding (24 other apps)
Customizable Templates (32 other apps)
Search Functionality (21 other apps)
Software Testing Management (23 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for HighGear

Key features of HighGear

  • Access Controls/Permissions
  • Alerts/Notifications
  • Business Process Automation
  • Business Rules Management
  • Collaboration
  • Compliance Tracking
  • Create Subtasks
  • Customizable Dashboard
  • Email-to-Task Conversion
  • Gantt/Timeline View
  • Import Tasks
  • Parent Task
  • Percent-Complete Tracking
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Designing
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Task Editing/Updating
  • Task Progress Tracking
  • Task Tagging
  • Third Party Integrations
  • Time Tracking
  • To-Do List View
  • Workflow Configuration
View All Features

Benefits

Users can configure intuitive real-time dashboards and conditional formatting that help keep critical work front and center.
Build a library or your organization's business processes then quickly publish and bring them to life with HighGear's auto-intuitive workflow designer.
Use automated routing and escalation to get work to the right teams and keep it visible.
All changes to HighGear records are recorded and made accessible through a powerful non-repudiable audit trail that meets or exceeds common standards like SSAE 20, SOC 2, HIPAA, NIST 800-X, DIACAP, RMF, and many more.
Quickly build permission-controlled forms using a browser-based drag-and-drop designer.
Integrate with most authentication platforms using SAML, and other authentication plugins.
Integrate with third-party applications through powerful APIs and pre-built integrations to third-party integration platforms like Zapier.
Lightning fast mobile interface provides access on the go.
The most powerful process engine in its class.