Innform Pricing, Features, Reviews & Comparison of Alternatives

Innform

Learning management system (LMS) for hospitality businesses

4.67/5 (3 reviews)

Innform overview

What is Innform?

Innform is a cloud-based learning management system (LMS) designed to assist hospitality businesses with course authoring and staff training. Key features include compliance management, course delivery, performance metrics, custom branding, collaboration, and reporting capabilities.

The Innform platform enables administrators to create customizable video courses in multiple languages, helping educate staff on skills such as cocktail-making, customer service, housekeeping, body language, and more. Its course authoring tool comes with a drag-and-drop interface, allowing learning teams to merge text, images, and videos to create content, as well as import data from external sources. Administrators can also assign specific courses and quizzes to different categories of employees.

Innform includes a performance dashboard, which lets managers visualize data from different regions and departments, monitor the progress of individual team members, identify skill gaps in the workforce, and track team engagement with learning content. Additionally, experienced employees can be nominated as mentors and connected with trainees to promote collaboration and knowledge transfer.
innform.io

Pricing

Starting from
£2/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, China, Japan, Germany, Brazil, Mexico

Supported languages

English
Innform screenshot: Innform course dashboardInnform... explained!Innform screenshot: Innform course creation dashboardInnform screenshot: Innform performance trackingInnform screenshot: Innform course assignment tool Innform screenshot: Innform employee learning dashboard

Innform user reviews

Excellent
2

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.7
  4.7
  4.7
Eva Urlings

Great easy to use e-learning platform for hospitality!

Used daily for less than 6 months
Reviewed 2019-10-03
Review Source: Capterra

A great tool specialized in e-learning for hospitality. This replaced all our dropbox files & papers in the restaurants.

Pros
- Easy to use - Ability to create your own content - Great way to control if employees followed the manuals and procedures

Cons
- Not yet able to create folders in the back end to make a split between FOH - BOH procedures - More letter types & sizes while creating own content - More ready-made learning courses on fast-casual

Response from Innform


Hey Eva, Thanks so much for taking the time to review Innform! It's great to read that you're getting a lot of value from the tool :)

It's indeed the case that we haven't yet implemented folders to help you organise custom content. This is in currently being developed and will be released soon! Thanks so much for the rest of the suggestions we're releasing 100 readymade video courses by the end of 2019, however we noted your request on 'fast-casual' topics.

To leave more feedback and requests, do reach out of us from the Innform help section.

Best,
Michael

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Debono

Great Customer Experience combined with exceptional Product Value

Used daily for 6-12 months
Reviewed 2019-11-07
Review Source: Capterra

Learning and development is a challenge for the hospitality industry – people come and go at a high rate, they speak different languages and many of the mare working in the industry for the first time. It takes time and energy to train new recruits around important skills like customer service and management. We needed a tool that can provide great LMS features but also a library of courses that we could simply 'turn on' and assign to our employees from day 1. This is possible with Innform, and they release new courses every week which is helpful to us and exciting for our learners!

Pros
We are able to organise our company by the different properties we manage, and the different groups within each property. We're able to assign an admin to each group and then overlook the whole operation with a brids eye view. It's wonderful to finally be able to do that with thousands of employees. Innform works great on all devices and the company is really quick to support us and return our calls.

Cons
Not many complaints – although it would be great if our employees can do their learning offline.

Response from Innform


Thank you for this review Michael! We're delighted to see you've been having such a positive experience with Innform.

We noted your feedback regarding the possibility of offline learning. This has been added to our list of considerations for 2020 we value these contributions and are always happy to hear ideas on how we can further improve our product.

Thank you,
Michael, Co-founder

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Modern LMS, very user friendly, great support team and cost effective.

Used daily for free trial
Reviewed 2020-10-19
Review Source: Capterra

Pros
The software is very user friendly and very cost effective. Very easy to make your courses look engaging and easy to integrate videos, pictures and quizzes within courses.

Cons
Lacks basic functionalities such as GIF integration within the module creations. Additionally, the receptiveness of the website is sometimes lagging or non responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Innform pricing

Starting from
£2/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Innform offers a 'Basic' version free of cost, which allows users to create one training course. Its 'Essential' version costs £2/person/month if billed monthly, or £1.80/person/month if billed annually, and comes with full access to ready-made courses. The 'Pro' version costs £5/person/month if billed monthly, or £4.50/person/month if billed annually, and includes multilingual training and advanced reporting. Large companies can request pricing information for the “Enterprise” version, which offers a full suite of features such as single sign-on (SSO) and free access to compliance courses.

Innform features

Activity Dashboard
Activity Tracking
Assessment Management
Blended Learning
Course Authoring
Customizable Branding
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics

API (191 other apps)
Attendance Management (125 other apps)
Attendance Tracking (124 other apps)
Automatic Notifications (133 other apps)
Communication Management (159 other apps)
Content Management (131 other apps)
Data Import/Export (127 other apps)
Self Service Portal (114 other apps)
Student Management (114 other apps)
Third Party Integration (157 other apps)

Videos and tutorials

Additional information for Innform

Key features of Innform

  • Academic/Education
  • Built-in Course Authoring
  • Compliance Tracking
  • Corporate/Business
  • Course Management
  • Course Tracking
  • Gamification
  • Gradebook
  • Learner Portal
  • Learning Paths/Tracks
  • Mobile Learning
  • Tests/Assessments
View All Features