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Chat360 Logo

Cloud-based conversational AI chatbot for businesses.

Last updated: September 2026

Chat360 Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Cloud-based customer service platform for all sizes

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logo
LiveAgent
logo
Chat360
4.6

Value for money

0.0
15
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Account Management

5/5

Agent Interface

4.8/5

Alerts/Escalation

4.6/5

Top Features

Automated Responses

N/A

Autoresponders

N/A

Chatbot

N/A

Birdeye logo

Cloud-based agentic marketing for multi-location brands

visit website
logo
Birdeye
logo
Chat360
4.5

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Activity Dashboard

4.8/5

Activity Tracking

4.5/5

2-Way Messaging

4/5

Top Features

AI/Machine Learning

N/A

API

N/A

Automated Responses

N/A

Text logo

AI-powered support that turns every chat into revenue.

visit website
logo
Text
logo
Chat360
4.4

Value for money

0.0
19
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

AI Copilot

5/5

Alerts/Escalation

5/5

A/B Testing

N/A

Top Features

Automated Responses

N/A

Autoresponders

N/A

Chatbot

N/A

Slack logo

A single place for team communication and workflows

learn more
logo
Slack
logo
Chat360
4.6

Value for money

0.0
8.75
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Archiving & Retention

5/5

Authentication

4.8/5

Audio Capture

4.7/5

Top Features

Activity Dashboard

N/A

Automated Responses

N/A

Autoresponders

N/A

LiveChat logo

AI-based live chat for customer support and sales teams

learn more
logo
LiveChat
logo
Chat360
4.5

Value for money

0.0
25
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Alerts/Notifications

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Top Features

API

N/A

Automated Responses

N/A

Autoresponders

N/A

Tidio logo

Aill-in-one customer support software with AI features

learn more
logo
Tidio
logo
Chat360
4.5

Value for money

0.0
24.17
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Activity Tracking

5/5

AI/Machine Learning

4.6/5

AI Copilot

4.3/5

Top Features

API

N/A

Automated Responses

N/A

Autoresponders

N/A

Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

learn more
logo
Smartsupp
logo
Chat360
4.4

Value for money

0.0
17
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

Alerts/Escalation

5/5

Alerts/Notifications

5/5

Automated Routing

5/5

Top Features

Autoresponders

N/A

Chatbot

N/A

Chat/Messaging

N/A

Genesys Cloud CX logo

Cloud CCaaS platform for global enterprises

learn more
logo
Genesys Cloud CX
logo
Chat360
4.1

Value for money

0.0
75
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.2

Functionality

0.0

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

API

N/A

Automated Responses

N/A

Autoresponders

N/A

Wati logo

Customer Engagement for Revenue Growth

learn more
logo
Wati
logo
Chat360
4.3

Value for money

0.0
59
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Chat/Messaging

4.6/5

Activity Dashboard

4.6/5

Autoresponders

4.4/5

Top Features

Communication Management

N/A

Configurable Workflow

N/A

Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

learn more
logo
Tiledesk
logo
Chat360
4.6

Value for money

0.0
49
per feature/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

Access Controls/Permissions

5/5

Activity Tracking

4.7/5

AI/Machine Learning

4.6/5

Top Features

Autoresponders

N/A

Chatbot

N/A

Chat/Messaging

N/A

Hiver logo

The agentic omnichannel customer service platform.

learn more
logo
Hiver
logo
Chat360
4.6

Value for money

0.0
25
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

API

5/5

Alerts/Escalation

4.3/5

Access Controls/Permissions

3.8/5

Top Features

Activity Dashboard

N/A

AI/Machine Learning

N/A

Automated Responses

N/A

Freshchat logo

Live Chat software for modern messaging

learn more
logo
Freshchat
logo
Chat360
4.2

Value for money

0.0
₹
69
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.1

Functionality

0.0

Canned Responses

4.5/5

API

4.3/5

AI/Machine Learning

4.2/5

Top Features

Chatbot

N/A

Chat/Messaging

N/A

Code-free Development

N/A

Gladly logo

Cloud-based customer service platform

learn more
logo
Gladly
logo
Chat360
4.8

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.8

Functionality

0.0

AI/Machine Learning

5/5

API

5/5

Automatic Call Distribution

4.9/5

Top Features

Activity Dashboard

N/A

Chatbot

N/A

Chat/Messaging

N/A

Sprinklr logo

The definitive AI-native platform for customer experience

learn more
logo
Sprinklr
logo
Chat360
3.9

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

Activity Tracking

4/5

Advocate Management

4/5

A/B Testing

N/A

Top Features

API

N/A

Automated Responses

N/A

Autoresponders

N/A

Froged logo

THE one tool for onboarding, engagement & customer support

learn more
logo
Froged
logo
Chat360
4.6

Value for money

0.0
39
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.5

Functionality

0.0

Activity Dashboard

5/5

Activity Tracking

5/5

Autoresponders

4/5

Top Features

AI/Machine Learning

N/A

Automated Responses

N/A

Chatbot

N/A

Quiq logo

Cloud-based agentic AI platform for enterprise CX

learn more
logo
Quiq
logo
Chat360
4.5

Value for money

0.0
6000
per feature/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

2-Way Messaging

N/A

A/B Testing

N/A

Activity Tracking

N/A

Top Features

Automated Responses

N/A

Autoresponders

N/A

Chatbot

N/A

inconnect logo

Make Contact. Do Business.

learn more
logo
inconnect
logo
Chat360
4.1

Value for money

0.0
1
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

Alerts/Escalation

4.2/5

A/B Testing

N/A

Access Controls/Permissions

N/A

Top Features

API

N/A

Automated Responses

N/A

Autoresponders

N/A

RingCentral Engage Digital logo

Unified management tool for customer service conversations

learn more
logo
RingCentral Engage Digital
logo
Chat360
4.6

Value for money

0.0
1
/per year

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.6

Functionality

0.0

Activity Tracking

5/5

API

5/5

Chat/Messaging

5/5

Top Features

AI/Machine Learning

N/A

Autoresponders

N/A

Code-free Development

N/A

Verloop logo

Conversational AI Platform for Automated Customer Support

learn more
logo
Verloop
logo
Chat360
4.6

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.4

Functionality

0.0

AI Copilot

N/A

Alerts/Escalation

N/A

Alerts/Notifications

N/A

Top Features

Chatbot

N/A

Chat/Messaging

N/A

Code-free Development

N/A

Velaro logo

Driving business success through every conversation.

learn more
logo
Velaro
logo
Chat360
4.0

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

4.3

Functionality

0.0

A/B Testing

N/A

Activity Tracking

N/A

AI

N/A

Top Features

API

N/A

Automated Responses

N/A

Autoresponders

N/A