App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Chat360
Cloud-based conversational AI chatbot for businesses.
Last updated: March 2026
Chat360 Alternatives & Competitors (2026)
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Automated Responses
N/A
Autoresponders
N/A
Chatbot
N/A
Birdeye
AI-based webchat assistant for business conversations
Value for money
No pricing info
Starting price
No pricing info
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
Activity Dashboard
4.8/5
Top Features
Automated Responses
N/A
Autoresponders
N/A
Chatbot
N/A
Text
AI-powered support that turns every chat into revenue.
Value for money
Starting price
No pricing info
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
Automated Responses
N/A
Autoresponders
N/A
Chatbot
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Dashboard
5/5
AI Copilot
5/5
Autoresponders
5/5
Top Features
Automated Responses
N/A
Chatbot
N/A
Chat/Messaging
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Automated Responses
N/A
Autoresponders
N/A
Chatbot
N/A
Value for money
Starting price
No pricing info
Functionality
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Automated Routing
5/5
Top Features
Autoresponders
N/A
Chatbot
N/A
Chat/Messaging
N/A
Value for money
Starting price
No pricing info
Functionality
Chat/Messaging
4.7/5
Activity Dashboard
4.6/5
Chatbot
4.5/5
Top Features
Alerts/Escalation
N/A
Value for money
Starting price
No pricing info
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
Autoresponders
N/A
Chatbot
N/A
Chat/Messaging
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Activity Dashboard
N/A
Chatbot
N/A
Chat/Messaging
N/A
Value for money
Starting price
No pricing info
Functionality
API
5/5
Automated Routing
5/5
AI/Machine Learning
4.5/5
Top Features
Alerts/Escalation
N/A
Chatbot
N/A
Chat/Messaging
N/A
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
4/5
Advocate Management
4/5
A/B Testing
N/A
Top Features
Alerts/Escalation
N/A
API
N/A
Automated Responses
N/A
Value for money
Starting price
No pricing info
Functionality
Alerts/Escalation
5/5
Automated Responses
5/5
Autoresponders
5/5
Top Features
Activity Dashboard
N/A
Chat/Messaging
N/A
Code-free Development
N/A
Value for money
Starting price
No pricing info
Functionality
2-Way Messaging
N/A
A/B Testing
N/A
Activity Tracking
N/A
Top Features
Automated Responses
N/A
Autoresponders
N/A
Chatbot
N/A
Value for money
Starting price
No pricing info
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
API
N/A
Automated Responses
N/A
Autoresponders
N/A
Value for money
Starting price
No pricing info
Functionality
API
4.3/5
AI/Machine Learning
4/5
Automated Responses
4/5
Top Features
Chatbot
N/A
Chat/Messaging
N/A
Chat Transcript
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
AI Copilot
N/A
Alerts/Notifications
N/A
Appointment Scheduling
N/A
Top Features
Chatbot
N/A
Chat/Messaging
N/A
Chat Transcript
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
AI/Machine Learning
5/5
Automated Responses
5/5
Access Controls/Permissions
N/A
Top Features
Alerts/Escalation
N/A
Chatbot
N/A
Chat/Messaging
N/A
Value for money
Starting price
No pricing info
Functionality
Abandoned Cart Saver
N/A
A/B Testing
N/A
Activity Tracking
N/A
Top Features
Alerts/Escalation
N/A
Autoresponders
N/A
Chatbot
N/A
Value for money
No pricing info
Starting price
No pricing info
Functionality
A/B Testing
N/A
Activity Tracking
N/A
AI Copilot
N/A
Top Features
Automated Responses
N/A
Autoresponders
N/A
Chatbot
N/A
Value for money
Starting price
No pricing info
Functionality
Access Controls/Permissions
N/A
Activity Tracking
N/A
Canned Responses
N/A
Top Features
Autoresponders
N/A
Chat Transcript
N/A
Code-free Development
N/A